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My previous purchase has thrived and grown very well
Its been a few years, but I remember buying some indoor/outdoor fruit trees similar to my current order.
Well I have purchased 6 different types of plants. Only 2 are alive. But I keep trying
I ordered this in July and it has be a frustrating process. Your employees have been kind but the whole thing has been challenging to say the least and I am beyond frustrating.
Excellent service. Excellent product, delivery as described
Doing well
All my plants came in good condition and I was well pleased. Thanks
My only complaint is that one tree came broken and could not be planted so you replaced it. When that came I planted it and it did not make it through our summer. 2 did but 3 did not. You replace 2 but the 3rd you said was already replaced. But I never got to plant it. IT CAME BROKEN? I don't consider that a replacement when it came unplantable.
Was able to select what I wanted for my growing zone and it was delivered fast.
I have had shrubs from you die in the past. About 15% of them. This far, I have never had a tree die. You've been true to your warranty and either replaced the plant or refunded my money.
The last tree had several scrapes on the trunk which caused a small die off on one side. Will see if it survives winter.
Delivery was quick, and the product was delivered and packed well
Trees and shrubs arrive neatly packed and in good condition.
I had a FastGrowingTree tree that didn't grow but, after walking me through how to help the tree and give it a chance, they kept their word and replaced it.
Purchased a Jacaranda tree in May which is dying a slow death. Tree is being replaced under the 365 day guarantee program.
I think the tree was healthy, but it was damaged in shipping.
Good trees Look strong and easy to install and enjoy
The plants arrived in great condition and with blooms! I planted them within a 24 hours of receiving the package. Within 3 days, the plant really perked up beautifully. The packaging on the inside of the box was very good. These plants were able to survive the box being bent and crushed and delivered upside down. The cardboard box was too thin to adequately protect the live plants.
We are redoing the landscaping on a new (to us) home and this is the fourth order we've placed in the last three months. Every plant we've ordered has been carefully packed and arrived in perfect condition. We could not be more pleased.
Very responsive customer sevvice when inquired about shipping status. Plants were in great shape when in receipt. New growth observed after just two weeks after planting.
Cardboard package was delivered damaged which damaged the bamboo tree inside package.
The pepper nigrum arrived in optimal condition with very excellent protective packaging on the exterior.