Trees.com

Took a chance ordering from this company, as online ads can be deceptive. All 4 trees arrived in perfect condition. Couldn't believe how efficiently they were packed. Trees were well established, but not seriously rootbound, so planting was easy. Did not have to hack apart the roots to untangle. Soil was clean and not infested with weeds. They were obviously grown with great care, and so far look very healthy. Website has clear pictures and is very easy to navigate.

The ficus arrived with lots of leaves within a day all leaves fell off. For the past two months I have been trying various things to try bring it back to life. No success, yet.

Every order has been carefully packed and arrived extremely healthy!

My plants arrived late, and half dead they did not replace them, they asked for photos we sent them now they are totally gone, nothing on the 6 months guarantee they advertise, it is disappointing it has only been less that 3 months from receiving them were already dying and the packing was poor and had soit/dirt was all over the box as they were handled poorly after being boxes poorly.

Honestly, it did not work for me... I purchased it to save ( rescue) my tree from dying and it still died. I m very sad about that cuz I had high hopes ‍

I had a tree I thought had died. Customer support was really helpful and showed me how to tell if it was dormant or dead
In the spring it came back like they said it would.

The first gardenia never made it. Still missing my lemon-lime tree. 0/10 that I will ever order again

I have made several purchases from Fast Growing Trees. I have not been disappointed yet by the quality of the plants and the service from the company.

Again, our first tree lived until July, then died. Since my husband has advanced dementia, we don't go much of anywhere, so important to have a beautiful view in our back yard. Flame Thrower Redbud will be perfect as it's leaves are beautiful colors. Praying this replacement tree will outlive us!

Of two plants boxed together, one fell into the other losing all the soil and crushing both plants.

I ordered six 5-6ft olive trees based on the item's pictures on the website. The trees that I received were healthy looking, BUT much thinner then I expected. The website has a mix of regular and "jumbo", the jumbo are the only ones that marked "olive trees in our nursery", which is what I went by thinking that this is not reference/inspiration photo, but the real photo of real trees. But apparently the ones that I ordered were not jumbo, but regular. There was no picture of regular ones so no way to know. So I ended up buying the trees that are double the price (even with discount) of what the same exact trees in a local nursery cost.

Buying trees/plants online is risky in the first place. But in this experience I feel cheated and gaslighted, because the customer support people tell me that of course it is my mistake, I looked at "jumbo" but purchased "regular". If the pictures had clear describtions and the real photos of all the sizes of trees in the nursery< I could have made a clear decision (which is NOT buying thin super young trees for such a price), but they are misleading and that feel like a trick and opposite of transparency.

And also one of the trees that was delivered was a plum. Not an olive.

They ended up refunding the price of one olive tree and the price of the plum tree. But that is not helpful, because I can' plant their trees where I intended, they are too small, and I have to buy again elsewhere. I don't trust this business since the don't provide transparency of their actual trees, which in this case is very crucial.

Love this company as most items come great and they even give tips when placing an order. Where i think improvement might come in is instructions on what to do with each plant when they arrive. Not real happy as the price of my grapes seemed really high and they showed up looking distressed. 1 really bad, 1 some what bad and 2 that were give or take. We will have to wait and see if i can bring them back to life after repotting. Have yet to contact customer service as i want to see how they do.

The trees shipped separately with clear tracking information and were well packaged (for the most part), as they were 4-foot live trees. They are lovely, and I anticipate their successful growth.

Thanks for beautiful plants and they arrived quickly, well packaged

All of the shopping experience was excellent until the plant arrived, and then, not excellent.
I intend to wait for a reasonable growing time before contacting customer service. Perhaps the plant will come back strong.

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