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After receiving my order, 2 large palm trees, I planted them according to their directions. Unfortunately 1 of them, after about 30 days, decided to wilt and die. I contacted FastGrowing Trees, informed them of the problem, submitted pictures, and was pleasantly surprised at the positive support and new palm tree that arrive to replace the dead one. The new one is doing fine. These guys really do honor their warranty.
The top plant collapsed and crushed the bottom one
My order was received last month, and tree is doing well.
The TOKA plum pre-order wasn't shipped due concern with quality on FGT side. This was very disappointing. But I understand.
The trees arrived in not great shape. One has 1/3 of its branches broken off. One the leaves all dropped off. The delivery people set the box on its head despite the instructions on it not to do that. They are now not growing well. But it is cold out so I will wait to see how they are in the spring
Overall good, fast shipping. Plants are fairly small but seem to do well after planting.
Product came quick and after delivery email on plant care was helpful
Im upset that the first tree didn't thrive. Im also upset I paid for the guarantee shipping cost to have the same thing happen again with the second tree. Ficus trees are too delicate for the shipping experience you provide.
I was happy besides being in incredibly bound they were healthy
Great plants, all, but one made the shipment just fine. The only one that didn't make it, was promptly replaced by FGT. Great service and the shrubs and tree are doing fine. Can't wait till spring.
Easy placing order, shipping was fast, tree was packaged with care
The replacement tree comes fast and the tree is healthy
Love my pear tree. It is very healthy. I highly recommend this company for trees.
I love buying from FastGrowingTrees! My trees were in great condition with strong roots and when I contacted them about a tree missing in the order, they fixed it right away.
Not your fault, the box was clearly labeled "this side up". Apparently some people don't understand that concept.
One of the plants was thrown out of its pot. Luckily it was contained in a bag and wasn't too damaged. We will see if it survives.
Plants arrived very undersized. Some died, some are fine. BUT... to get a replacement, you have to pay the shipping. Not very impressive customer support. I've made several purchases and the results have been consistently disappointing.
It was great, tress came in looking great and healthy
Response time was fabulous when I inadvertently put my wrong address.
I have ordered numerous items from Fast Growing Trees and have been very impressed with the prompt deliveries and the state of each plant. I did have a problem with two items and we're working on that now. In addition to outdoor plants I have ordered two house plants that are fabulous! Both are unusual and in perfect health!
I enjoyed being able to plant my own tree and look forward to watching it grow.
