On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
I got my first 5 plants exactly as they said and I couldn't be happier.
Waiting for my next shipment in March and can't wait!
Love this company as most items come great and they even give tips when placing an order. Where i think improvement might come in is instructions on what to do with each plant when they arrive. Not real happy as the price of my grapes seemed really high and they showed up looking distressed. 1 really bad, 1 some what bad and 2 that were give or take. We will have to wait and see if i can bring them back to life after repotting. Have yet to contact customer service as i want to see how they do.
The trees shipped separately with clear tracking information and were well packaged (for the most part), as they were 4-foot live trees. They are lovely, and I anticipate their successful growth.
Thanks for beautiful plants and they arrived quickly, well packaged
All of the shopping experience was excellent until the plant arrived, and then, not excellent.
I intend to wait for a reasonable growing time before contacting customer service. Perhaps the plant will come back strong.
………………………………………………..
I did not get the size I requested but, I got a refund d for the difference.
I know not all of the problems were just from the company, a big problem was that it was delivered standing up crushing two of the trees. I did call to let them know that they were damaged to the point that there was only one branch left and they told me cut it all back and it should recover. That's fine but I'm paying for a 7 foot three and I'm basically starting with a 3 foot tree
Had everything I wanted and more in one place. Easy to order and arrived nice and healthy. I can't wait till spring to se them all growing.
Excellent, found exactly what I wanted. Very well wrapped and shipped and it came fast.
Great. Fast. Trees were health and well rooted. We live in Montana so will see by spring! But very happy!
I have ordered trees from this company for years. My last two trees have died. Not sure they were insured or not. I hope this one lives. I have a spot next to my fireplace that gets hot in the late summer but in the spring it gets to wet from spring rain.
My experience with ordering was excellent. My Anna apple tree arrived promptly in good condition. I followed planting guidelines and used the fertilizer that you recommended, but the real test will be how the tree weathers the winter. If it leafs out in the spring and produces at least a few blossoms I will be happy.
I enjoyed shopping on your site, after receiving my plant was dissatisfied
As said before planted immediately and water as asked and now, I am sure the plant died
Great place to get my fig trees from, and I would definitely use them again.
It seems like you receive a dead tree.But they don't explain to you when it needs to be planted or that it's just dormant. This information should be provided before you order the tree or bush.
Easy to purchase however product description can be misleading
I feel trees by mail a great innovation saving time and money. All went well until last order in that I never got the extra trees under the BOGO offerings.
Trees arrive in good shape. Especially if ordered one at a time. A multiple tree ordered was not handled well by FedEx but that's not FG Trees fault.