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I have ordered from FastGrowningTrees.com many times and always been delighted with the plants I received.
See above, shipping was fine and i was glad to receive the inquiry
The 5 gallon Muhly grass was both smaller and more expensive than the 3 gallon plants at my local nursery. Disappointed.
I have arrange for the plants noted above to be delivered next April or May, but I did receive and plant a bunch more and they have grown somewhat
Nice trees, easy to order. The warranty was easy to navigate when we had a couple trees die but one of our replacements trees died also
You guys stand by your product and provided a replacement promptly. Thank you
Two of the trees had trunks that were curved in ways that made it impossible to prune for balanced growth. The leaves on all the trees had very thin slices in them. Maybe from a sickness.
One of the tree is dying, maintenance been good the other 5 are ok.
Upon arrival Trees had all the leaves fallen off. We will see what happens in the Spring!
1 out of my 3 plants arrived dead. I am most dissatisfied with customer service. I went through the normal "contact form" they require 1 1 and received an email from Pam. She explained the warranty policy, but no replacement of the plant was available so store credit. I emailed back asking for a refund. No response from Pam. I called the main number 4 days later. The representative would only discuss their warranty policy or store credit and refuse refund when they are out of stock of the ordered plant. I was happy to have a replacement, which they did not have. Was going to purchase 3 more trees, but won't be doing business with them given their policy to not refund if a replacement is not available when plant arrives dead.
Probably a Fedex issue but my knock out rose had all but one stem broken. The stem has a few leaves on it so hoping for the best. The geraniums were smushed pretty bad. I have managed to get a few leaves to perk up. But now I have very small plant in 2 gal pot. Shipping box was all beat up. My previous orders of green giants all came in great condition.
Not anymore more! Most of the berry bushes & a couple of trees ended up dying!
Like is said, one tree looks great.
The other two no so.
I am very happy with the trees I ordered and will be ordering from them again!
I have had a good experience with the company and will vouch that they responded responsibly regarding my shipping incident
Your chat box customer service people are obviously just reading info and come off pretty dumb. Have to make self clear multiple times. Pretty sure you shop them out to other countries and they are not experts at all!
Good pricing, packaging, customer service response.
After placing several large orders over a couple months, I then ordered 5 of the 5 ft Carolina sapphire cypress at a great sale price. When I asked to repeat the identical order I was denied same sale price. You have lost a loyal customer.
Trees are small, we had one die so far out of the 5
I ordered this tree right before the cold season😱. The tree came well.packaged; wasn't expecting it to come in a box🤣 Went to the hardware store and found one of those blankets... hoping that it survives the winter👍
