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I have always had a good experience with Fast Growing Trees. They guarantee the product which is helpful to non-green thumbs like me.
Tree was easy to track, was packaged so it wouldn't have any damage when arrived. Easy to plant. Notifications on order were abundant.
My first experience was awesome. Fast growing trees met all of my expectations! Highly recommend!
I payed for trees and received some of my order and without any update the delivery dates are changed. When requesting an alert if this dates changes again there is none with the promise that they will update you. This has happened 3 times now on the same order. Last conversation the young lady with a smart like attitude stated I could cancel my order if I don't want it.
My response is this Miss, if I didn't want it I would not have placed the order!
When i called the woman seemed to not believe me and left me angry and vowing not to buy anything from your company again.
Most of the branches on the tree had been broken during shipping. The root ball had lost most of its soil.
I ordered two avocado trees at a value due to a promotion FGT's was having. First one came with dark green shiny leaves and has never stopped being perfectly happy inside my growing dome. I was so impressed! Looking forward to my next one that comes in the Spring!
Took a chance ordering from this company, as online ads can be deceptive. All 4 trees arrived in perfect condition. Couldn't believe how efficiently they were packed. Trees were well established, but not seriously rootbound, so planting was easy. Did not have to hack apart the roots to untangle. Soil was clean and not infested with weeds. They were obviously grown with great care, and so far look very healthy. Website has clear pictures and is very easy to navigate.
The ficus arrived with lots of leaves within a day all leaves fell off. For the past two months I have been trying various things to try bring it back to life. No success, yet.
Every order has been carefully packed and arrived extremely healthy!
My plants arrived late, and half dead they did not replace them, they asked for photos we sent them now they are totally gone, nothing on the 6 months guarantee they advertise, it is disappointing it has only been less that 3 months from receiving them were already dying and the packing was poor and had soit/dirt was all over the box as they were handled poorly after being boxes poorly.
Honestly, it did not work for me... I purchased it to save ( rescue) my tree from dying and it still died. I m very sad about that cuz I had high hopes
I had a tree I thought had died. Customer support was really helpful and showed me how to tell if it was dormant or dead
In the spring it came back like they said it would.
The first gardenia never made it. Still missing my lemon-lime tree. 0/10 that I will ever order again
I got the 2 figs.
Left them out in 2 large pots and waited till before first frost as I saw on instructions ( tonight, btw). They had lost all the leaves.
Moved them in my garage near a window. Waiting for the next spring to see if I did it right.
Thank you so much. I will let you know when they'll wake up.
Ciao
I have made several purchases from Fast Growing Trees. I have not been disappointed yet by the quality of the plants and the service from the company.
Again, our first tree lived until July, then died. Since my husband has advanced dementia, we don't go much of anywhere, so important to have a beautiful view in our back yard. Flame Thrower Redbud will be perfect as it's leaves are beautiful colors. Praying this replacement tree will outlive us!
Of two plants boxed together, one fell into the other losing all the soil and crushing both plants.
I ordered six 5-6ft olive trees based on the item's pictures on the website. The trees that I received were healthy looking, BUT much thinner then I expected. The website has a mix of regular and "jumbo", the jumbo are the only ones that marked "olive trees in our nursery", which is what I went by thinking that this is not reference/inspiration photo, but the real photo of real trees. But apparently the ones that I ordered were not jumbo, but regular. There was no picture of regular ones so no way to know. So I ended up buying the trees that are double the price (even with discount) of what the same exact trees in a local nursery cost.
Buying trees/plants online is risky in the first place. But in this experience I feel cheated and gaslighted, because the customer support people tell me that of course it is my mistake, I looked at "jumbo" but purchased "regular". If the pictures had clear describtions and the real photos of all the sizes of trees in the nursery< I could have made a clear decision (which is NOT buying thin super young trees for such a price), but they are misleading and that feel like a trick and opposite of transparency.
And also one of the trees that was delivered was a plum. Not an olive.
They ended up refunding the price of one olive tree and the price of the plum tree. But that is not helpful, because I can' plant their trees where I intended, they are too small, and I have to buy again elsewhere. I don't trust this business since the don't provide transparency of their actual trees, which in this case is very crucial.
Ordering was easy. Shipping was easy they were delivered when they said they would be delivered. However, the boxes were slightly too small and three of the four tops are bent about 6 to 8 inches from the top. It's been about two months and they're still bent over 🤕