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I thought I was ordering a tree what I got was a branch with leaves not very happy
Ordered a large batch of plants, 1 out of 10 plants didn't fair well from shipment. Gave the plant a chance to come back to life (2 weeks), but no luck. Contacted to see if it was eligible to be replaced and was replaced within minytes of submitting inquiry. Haven't planted yet because I am still in frost, but the plants are alive and thriving. Just make sure to contact them - yes talk to a human - ASAP if you need to delay order. Thank you so much FGT.
Our trees arrived quickly and in wonderful shape. We've already planted them and ordered more trees. Thank you for a positive experience!
The order was quickly delivered and packaged well, the product was of high quality, thanks
Very well pleased with my order. Hopefully I'll have fruit in a couple years.
Tress in great shape, ready to plant, thank you for your quick/professional response.
Came four to a box laying flat in plastic pots. Took me a week to get them all in, they still look healthy. Not as bushy as hoped.
The plants were in good condition, im very happy with my purchase
Plants received in great condition. Could not be happier
Definitely from earth and did not contain mind control alien parasites. I am still a regular human person just like you. I put on my shoes one lower torso appendage at a time.
Trees were in great shape when delivered. Would recommend this company.
The package came with soil everywhere inside the box. Although there was plastic around each of the three plants containers, one of my plants was not secure enough and so soil spilled everywhere. After pulling them out and letting them air for a bit, I watered them as they were pretty dry (probably from shipment). I clipped the yellow leaves, and they seem to be doing fine for now in my windowsill. I haven't yet repotted them, because I wanted to give them time to acclimate.
We are so happy with our purchase. All of our trees were in great condition and we are excited to watch them grow. Thanks Fast Growing Trees!
Exactly what was supposed to be delivered, nice size and healthy
As mentioned, too early to rate, but based on this perhaps the company is over zealous to get some kind of rating. Since I do not yet know then if the plants will fair well or not I will only give 2 stars. If follow up is desired, check back with me in the spring.
We realize it's a little early for a review, but we want to ensure your overall ordering experience was excellent. Please let us know if we can help with anything!
I purchase a Devil's Trumpet but received a twig instead. After contacting support about it they have told me this is normal and that I can expect a plant with leaves on it sometime next spring. I have requested a refund, but they want me to pay shipping back and to charge a 25% rip-off (restocking) fee.
We're very sorry that your plant is not what you had expected! Because of the colder temperatures the plant has gone into dormancy which is why it is not full of leaves at this time. Please know that it is covered under our dormancy guarantee so your plant is covered 100% if for some reason it does not fully leaf back out in Spring
My tree arrived in a timely manner. It was healthy and well packed for delivery. I recommend this company and I will order from FastGrowing Trees again.
Edible bamboo was yellow when arrived. I followed the arriving instructions to let it stay in the same pot and get accustomed to my environment. Three weeks later it becomes more yellow and even brown. I believe it was dead when it first arrived.
We're very sorry to hear that your plant isn't doing well! We have reached out privately to get some photos so we can help!
We've had great experiences with Fast-Growing-Trees, but they've come damaged several times from shipping. There are specific instructions on the packaging, but it has not been followed by FedEx and several trees have died from the damage during shipping.
We're sorry for the condition your plant has arrived in. It could be stressed from transit which has caused the leaves to drop. But once your Avocado gets acclimated you should be able to see new growth coming out with ease!