On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Easy to but buy and a very rapid delivery. Love the quality and product
Excellent service and excellent product. We knew exactly when to expect the Variegated lemon tree that we ordered and it was a perfect specimen! Very healthy and a good size,
Easy to navigate web site and to find what we were looking for. Tree came in excellent shape. We planted it a day or two after receiving and it quickly started budding. It's a little dogwood and absolutely beautiful. Looking forward to seeing it thrive.
When the package arrives, pots were not in a good shape. Roots were exposed and dirt was everywhere. It was because they packaged the plants horizontally to save some space. Plants still looked alive and I think they will survive.
I was impressed by how easy it was to find what i needed on the fastgrowingtrees site - and all the info i also needed to take care of the plant. The bush i ordered (which was a 3 gallon), was shipped the next day and i had it on my doorstep within another 2 days. That's amazon level shipping speed. I'm definitely making my future purchases through this site.
Great, service was excellent, kind very professional personal
The lemon tree order is very small. And arrived not looking very healthy
I planted them as soon as I could. Now they are all full of fresh leaves, and I am happy with them. Can't wait to get some fruits in few years or so! Thank you!
Shopping with fast growing trees for years. They have always been professional and served up quality product.
10 days shipping in a box, sad and broken- trying to nurse it to life. Very poor.
We are so very sorry to hear this and are reaching out privately to assist you further!
I received a broken tree and reached out to support. I received an email saying they got my response, and now 3 days layer nothing.
No reply, no contact. So frustrating when you order on line to have customer service disappear.
I am so disappointed.
We are so sorry to hear about your experience! We are confident that this has been resolved and your Rainier Cherry has been reshipped. But if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
I got the warranty and one of two trees dies so they sent a new one. I have not gotten it yet so I shall see
Wonderful buying experience, from website search functionality, to inventory availability, to great shipping, and Sunday delivery with FedEx! The health and quality of my 6-7' Kwanzan Cherry Blossom trees were amazing, my 4-5' Autumn Cherry Blossom as well, I will definitely be buying my trees only from here moving forward!
I was disappointed with the fragrant tea olive trees I recieved. They lost their leaves and don't look health to me. Hope they can survive.
Tree arrived quickly and as expected. Great condition. It's growing!
Dealing with your company was easy and courteous. The only problem was with FedEx. It took 8 days from your store to our house. Fortunately, the plants were in good shape, but the tracking information said they spent at least 3 days in Troutdale, Oregon, while in transit.
It's only been a couple of weeks but the tree is looking good!
It was great buying these three Blueberry Bushes... I am looking forward to harvesting some fruit by early summer.
Ordered our tree and was tracking thru Fed-Ex where after about 8 days it was never out of "pending" for delivery. I phoned Fast Growing Trees customer service to see what I should do and the very friendly rep, without hesitation said we'll ship another one today because if the first one arrived it would be dead. Needless to say the first one arrived in fair condition albeit very anemic, but with a little tender loving care, we nursed it back to healthy green leaves and its doing great! The second tree arrived on time and still had blooms on it, also doing great! What fantastic customer service! Beautiful products and friendly helpful staff! Can't recommend them highly enough
We had our Plum and Cherry trees arrive and they had a very poor appearance, wilted leaves and branches mashed together. Hope they survive. Getting another shipment in today... hope they fare better.
We are so so very sorry to hear this and are reaching out privately to further assist you!