Trees.com

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Trees.com
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Maine
1 review
0 helpful votes
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Shipping issue
April 15, 2021

Ordered 5 trees got 4. Instead of refund, or correcting by sending replacement I get a gift card - with no correspondence

Date of experience: April 15, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to see if you would like a different option.

New York
1 review
0 helpful votes
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Jasmine
April 15, 2021

The plant literally just fell apart. What we have now is the roots and a few stems showing some promise. Nothing of the plant that arrived survived.

Date of experience: April 15, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer some assistance!

Virginia
1 review
0 helpful votes
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Key lime tree
April 15, 2021

Oder process and shipping were great. The tree is nicely branched, fully the height as described.

Date of experience: April 15, 2021
New York
1 review
0 helpful votes
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Blueberry plants
April 15, 2021

Plants arrived in good shape-healthy looking. The FedEx online delivery status was less than desirable.

Date of experience: April 15, 2021
Delaware
1 review
0 helpful votes
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Review
April 15, 2021

I have purchased foliage in the past without issue, and the same with this purchase.

Date of experience: April 15, 2021
Ohio
1 review
0 helpful votes
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Product arrived damaged and not at all like pictures
April 15, 2021

I received a tree, and the limbs were broken off, and the stick designed to stabilize it was broken. It also looked nothing like the pictures.

Date of experience: April 15, 2021
North Carolina
1 review
0 helpful votes
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Fruit Trees
April 15, 2021

I ordered an avocado tree, cherry tree, pomegranate tree and two blueberry "bushes". The trees all arrived exactly as expected, well packaged and appear to be doing well so far. The blueberry "bushes" were not bushes at all but *tiny* vines and one of them appears to be dying/not very robust. I reached out to customer service about this weak little vine and they have assured me it will take root. I remain *very* skeptical based on its current trajectory.

Date of experience: April 15, 2021
Massachusetts
1 review
0 helpful votes
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Never again.
April 15, 2021

Never again. Overpriced and received Less than 6 feet of a tree that was barely a twig. Never ever again will I use your site,

Date of experience: April 15, 2021
Cassidy M. — Trees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to offer some assistance!

Texas
1 review
0 helpful votes
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Wisteria and hydrangea
April 15, 2021

Overall the product and experience was great. Only issue was with the shipping. The plants were shipped on their sides which left one of the broken at the top

Date of experience: April 15, 2021
Pennsylvania
1 review
0 helpful votes
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Great products and customer service
April 15, 2021

Received a lime tree with a broken branch and they quickly replaced it. Everything else I've ordered has been great quality and healthy.

Date of experience: April 15, 2021
West Virginia
1 review
0 helpful votes
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Palm tree
April 15, 2021

It was a quick and easy transaction. Delivery was perfect. The palm is gorgeous!

Date of experience: April 15, 2021
New York
2 reviews
0 helpful votes
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Black Hill Spruce
April 15, 2021

Delivered in perfect condition. Nicer trees then I'd expected. Healthy and ready to grow. Highly recommended! Thanks! Leo B.

Date of experience: April 15, 2021
Ohio
1 review
0 helpful votes
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$#*! willow tree
April 15, 2021

I was pleased with the tree but I did not like the fact that the root ball was in a burlap sack and 95% of the roots did not have dirt attached to them. It looked like a bare root tree and dirt was just added to the burlap sack, so I hope it takes or that is the reason why it doesn't make it.

Date of experience: April 15, 2021
Texas
1 review
0 helpful votes
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Guaranteed results
April 15, 2021

I have purchased eight trees from you now. All have arrived as expected in great condition. All have thrived. I purchased a mimosa. No root system, no leaves, just this 4 foot stick. My neighbors gave a chuckle but I knew better. Within just 3 days of receiving the tree and planting it in the ground, it already has little green growth all over it. That a good tree. That's a healthy tree. It's been my experience with all of the trees I have purchased.

Date of experience: April 14, 2021
Texas
1 review
0 helpful votes
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Banana Trees
April 15, 2021

The plants were delivered well packaged and in excellent growing condition.

Date of experience: April 14, 2021
Indiana
1 review
0 helpful votes
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Tree Purchase
April 15, 2021

Tree was packaged poorly. It was almost broken in two when it finally got here. Very dry also. Slow shipping and they gut you on shipping charges. I paid a LOT of money for basically a stick that had a few toots on it. IDK if it will live or not. Not impressed. Will never buy from them again.

Date of experience: April 14, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so so very sorry to hear this and are reaching out privately to assist you further!

Pennsylvania
1 review
0 helpful votes
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2 out of 3 ain't bad
April 15, 2021

Ordered 3 trees. Weeping willow is doing OK so far, peach tree looks great. Magnolia tree came as a stick in the dirt and still looks that way. It's only been 3 weeks but I've yet to see any hint of growth. I'll give it a little bit more but it may be a dud

Date of experience: April 14, 2021
New Jersey
1 review
0 helpful votes
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Ordered 4 indoor trees, 3 of 4 doing great
April 15, 2021

Loving my indoor plants. The citrus, snake plant and the large leaf plants are all doing great. The olive tree is shedding a lot. But hoping that this is an acclamation process.

The plants arrived well packaged and looked healthy right out of the box. Having used mail order plants before, I was pleased at the quality on arrival.

Date of experience: April 14, 2021
Massachusetts
1 review
0 helpful votes
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Plants were well packed and in great condition.
April 15, 2021

Great communication. Plants were in great condition and there well packed.

Date of experience: April 14, 2021
Connecticut
1 review
0 helpful votes
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Took 2 weeks to get two pear trees
April 15, 2021

Took two weeks to get a pear tree and it seem like that are pretty dead when the arrived. We'll see if they survive.

Date of experience: April 14, 2021
Cassidy M. — Trees.com Rep
over a year old

We're so sorry to hear that it took so long to receive these trees, it seems as the zone you are in was not quite open yet when you ordered and these were only in transit about 2 days! We are reaching out privately to offer some assistance with the condition that they arrived in!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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