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It arrived very well packaged and very healthy I'm very pleased.
Everything arrived as promised and in good condition.
I ordered 12 trees labeled as 1-2 ft tall. All were just about a foot tall with insignificant foliage. Three of them came with severly bent leaders. Reported to the company, hopefully they recover. Packaging was nice except for the 3 that were shoved in to fit, dont think it was from shipping the way they fit in the box. They also came with stakes inserted INSIDE the root zone. Stakes should be outside the root zone to protect growing roots. Disappointed with size and quality of products.
Overall enjoyed using the website. The customer support was very helpful too. I liked the way the website is set up so that you can shop by location, you can select if you want flowering, fence, shade or fruit trees. Wish they had more flowers available but overall really satisfied!
They have perked up and will be beautiful. Thank you.
While one of my trees was damaged with the first deleivery, it was very easy to get a replacement tree with no hastle.
Great. Nice trees very well packaged arrived quickly.
Fast service and an excellent product. The tree looks great, arrived in very good condition. I can't wait for it to fill out more and start bearing fruit.
Last year I ordered a lemon tree for my son and have had great success with it, this year he told his wife he wanted a lime tree and a we decided to go back to Fast Growing Trees as we had great luck with the first purchase, we live in the Northeast, so it can be a bit tricky as we keep it indoors. The shipping was exactly as described and our rep was very informative and friendly.
The associate was very knowledgeable about the products I was buying.
I bought a small black diamond red crêpe myrtle tree. It came box at about 3 feet tall and it had quite a few yellow leaves on it's scrawny, little twig like branches. During that 2.5 weeks that we had it outside acclimating, it grew another 6 inches and the leaves turned from a sort of yellowish color to the prescribed green with black tips.! Now that we have finally planted it in the pot we want it to reside in, we can't wait to see how Great it is going to be!
Was going to have to pay a restocking fee and postage to send back, so I felt I was forced to keep them.
I bought 3- Dogwood trees because they're beautiful but have a horrible fish smell to them.
We are so very sorry to hear this! Sometimes as young plants, Dogwoods can have that odd smell to them but as they get older and acclimated it will not be as potent and may even disappear entirely.
Ordered 5 Italian Cypress trees and was very pleased with service, fast shipping and trees were high quality and healthy. I admit I was hesitant to order online but so glad I did! Will definitely be a repeat customer!
This is the second time I have ordered from you. The first time I ordered 2 five fruit Pear trees and one died. I just ordered another with several other trees just before Easter. Two of them are dead again along with the 5 fruit pear tree... I am not pleased with my results at all.
We are so very sorry to hear this and are reaching out privately to assist you further.
Fast Growing Trees is a very reputable company, that stands behind their Products. But I just planted the Trees, it will take at least 1 Planting Cycle to know if the Plants make it or not. So far so good.
Promptly arrived with roots nicely wrapped and branches tied together. Looks very healthy. I'm excited to watch it grow and I will be back to order more.
I order 6 crape myrtles that cost me about $160.00 delivered. The plants I received were twigs, non balled. The shipment had all the dirt in a 1/4 gal plant base and no plants in them. The plants were twigs in the same bag as the dirt and base. Pathetic example of a what a plant should look like. So, I complained as they were only worth about $6.00 each if they could survive. Lowes had 1/2 gal for less price, and the were 3 feet tall, full, and healthy. I sent them pictures of what I expected. I should have bought them from Lowes. I was ripped off by FastGrowingTrees.com. They should feel ashamed. They offered me 30% off. They should have given me all my money back. DO NOT DO BUSINESS WITH THIS COMPANY!
We are so very sorry to hear about the experience you have had and we are reaching out privately to offer further assistance.
Very impressed with the packing job. 2 trees per box, root container wrapped in plastic so no spills, no mess.
I do not have a green thumb but after receiving my banana trees ( a little disheveled from the package handler) I wasn't sure if I would have luck growing them. It's been 3 or 4 weeks and I am seeing new leaf growth.
Fast Growing Trees had the plants that I wanted that are suitable for my area and growing conditions at a reasonable price. The Reliance Peach arrived in spectacular condition, as did one of the blackberries. Another blackberry arrived in sad condition, but I have spoken with a customer service representative, and I will be sending photos of the bush for them to determine if it can be planted and nursed back or if it should be replaced. This is great service, and I appreciate the warranty as well.
We are so so very sorry to hear this and are reaching out privately to assist you further.