Trees.com

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Trees.com
trees.com

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Florida
2 reviews
0 helpful votes
Follow CHARLES C.
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NEW WAY TO BUY PLANTS & TREES
April 25, 2021

GOING TO NURSEY IS NOT GREAT EXPERIENCE, ITS HOT, MUGGY AND USUALLY VERY LIMITED STOCK, SHOP AT HOME IN THE A/C AND SAVE TIME IN THE HEAT TO MAKING YOUR HOME MORE APPEALING!

Date of experience: April 25, 2021
Florida
2 reviews
0 helpful votes
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Quality plants shipped fast
April 25, 2021

I am a returning customer and once again I was not disappointed. They filled my order exactly as described with nice looking plants expertly packed and got them to me in short order.

Date of experience: April 25, 2021
Virginia
2 reviews
0 helpful votes
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Easy to shop
April 25, 2021

Great variety of products, and packed perfectly to protect plant for shipping.

Date of experience: April 25, 2021
Arkansas
1 review
0 helpful votes
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They will fix their mistakes.
April 25, 2021

We ordered a tree, and it arrived in shock, the leaves a sickly crisp green. We planted it anyway because we hoped against hope the tree would somehow make it. After almost 3 weeks, there was no new growth. I had already contacted the company 3 times, but they did not respond, so I called. I got a wonderful person on the line, and we discussed the issue. They found the emails I had sent with pictures of the leafless tree, and immediately sent me a replacement tree that arrived today in good shape, looking just lovely.

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
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Received in great condition!
April 25, 2021

First time buyer from buying trees online. Was smooth and easy and our trees arrived very healthy. So far so good!

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Beautiful!
April 25, 2021

I ordered a tree that came in healthy and green! It was well packaged and protected so all I had to do was unbox and water! Better than expected, would definitely order again.

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Great addition to mygarden
April 25, 2021

I purchased dwart Alberta spruce and Hinoki slender cypress and both trees arrived in a timely manner, well packed and in good condition, and the right sizes. Planted both and hopefully, they will grow well. My growing zone is zone 8A.

Date of experience: April 24, 2021
District of Columbia
1 review
0 helpful votes
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I'm still happy
April 25, 2021

I was very happy with my trees. They are recovering from the shipment. I will order one at a time from now on. I ordered 2 trees and they were sizeable and stuffed into one box. I had a bunch of broken branches and I'm still not sure how my one plum will make out. The trees themselves were beautiful. I hope the packing doesn't cost one of them to die.

Date of experience: April 24, 2021
California
1 review
0 helpful votes
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Not what I expected
April 26, 2021

This order was a gift from my daughter, because I was re-landscaping our front yard, she wanted us to order new plants, the order we send was only five plants, well, the picture of the plants on the web were much prettier and grown, what I received was, instead of a tree a couple of twigs, broken, one of the gardenias, all the dirt out of the container, broken branches, the other wasn't as bad but the whole box was upside down, part was not your fault, the handler was not cautious, but if the handling instructions were more visible, maybe they can pay more attention. So, I had to call back to get one replaced( the worst one) but the others I was disappointed because for the price we paid, I could've had better plants at a regular store. Sorry to say but I don't think I'll be ordering plants on line anymore.

Date of experience: April 24, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Virginia
1 review
0 helpful votes
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Beautiful fresh trees
April 25, 2021

We ordered 10 holly trees to be planted and used as a privacy hedge when they mature. They were all fresh great looking trees. Within a month of planting they are already sprouting little berries! Couldn't be happier! Will definitely buy more products in the future.

Date of experience: April 24, 2021
Virginia
1 review
0 helpful votes
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Fast Order Processing & High Quality Product
April 24, 2021

Ordered 13 Thuja trees. All trees were in good condition and arrived sooner than promised. Helpful planting and product information/ videos. Definitely will look at fastgrowingtrees.com next time I order trees.

Date of experience: April 24, 2021
Texas
1 review
0 helpful votes
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Climbing hydrangea
April 24, 2021

When the vine arrived it was broken and soil had spilled out. I planted anyway. After about a three weeks, I had hope. But today the leaves are wilted and limp. Maybe the shippers damaged it too much. Would be willing to try again.

Date of experience: April 24, 2021
New Jersey
1 review
0 helpful votes
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Tree not doing well
April 26, 2021

Leaves drooping and starting to brown hoping it will make a comeback

Date of experience: April 24, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Tennessee
1 review
0 helpful votes
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Great service -
April 24, 2021

I first ordered 3 trees- 2 were multi stemmed so they gave us gift cards to replace the trees- So we ordered 3 white Kousa dogwood trees and they are doing very well - We received them in great condition. Can't wait to see them bloom next Spring

Date of experience: April 24, 2021
Maine
1 review
0 helpful votes
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Lemon tree in poor shape
April 26, 2021

I understand that the plants come somewhat dry due to shipping but I e done everything I was directed to do and my lemon tree is about dead. Very unhappy with how much I paid for that!

Date of experience: April 24, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and reaching out privately to assist you further.

Pennsylvania
1 review
0 helpful votes
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Happy Customer
April 24, 2021

Exceeded expectations. The Boston Ivy order had 2 of the 5 plants damaged due to Fed Ex not following shipping instructions. I called customer service and they replaced the damaged plants.

Date of experience: April 24, 2021
Utah
1 review
0 helpful votes
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Shipping
May 24, 2021

From the first order i placed, every thing was fine and they were shipped within a day of when I wanted them shipped. However, In receiving them, one of the two I ordered, had broken loose from the wire securing them to the box and the bag that was around the roots had broken. All this lead to the one tree sliding down the cardboard and binding both trees together and the one had been bent badly. The other one seems to have weathered the storm and only had drooping leaves kinda yellow. I've put the damaged one in a large container with potting soil plus the rest of the original soil form the box. I'm hoping it will come along. Another thing was I was surprised at how small the trunk is. I hope it lives but they are so small. Smaller than I had anticipated. If either does not make it in a few weeks, I will contact you.

Date of experience: April 24, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and yes if you do not see any improvement or more of a decline, please make us aware. We would love to help!

New Mexico
1 review
0 helpful votes
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Great tree and plant seller
April 24, 2021

As long as you really don't care what it looks out of the box. The plants are healthy and ready to plant. Give them half a season and you will be happy.

Date of experience: April 24, 2021
Pennsylvania
1 review
0 helpful votes
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Ordered one thing, but paid for another
May 24, 2021

I put $200 worth of paw paw trees in my cart and started the checkout process. Everything looked good. After I paid, the receipt told me that I had purchased papaya trees! Papayas don't live in Pennsylvania where I live. It took me a half an hour of desperate looking to find the correct phone number to tell them about this. There are numerous phone numbers on the website, but it was a Saturday and they weren't doing business on the weekend. I finally did get through. The fellow was nice and refunded my money, but he said the computer will switch products like that if the product you think you are ordering is sold out. What!

Date of experience: April 24, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so sorry to hear about your experience! We are confident that this has been resolved but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!

Louisiana
1 review
0 helpful votes
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Experience
April 24, 2021

I was not happy at all. The order toke longer to get to me. The Cherry tree was not in good shape. Despite the extra stuff i got from Fast Growing tree to take care of the tree And fallowed product instructions for planting the Cherry tree is dying. The strawberry plant i also got that day is growing good, the strawberry's so far are little.

Date of experience: April 24, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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