Trees.com

Web description of tree was deceiving since it is pruned to a stick and was not what I expected.

The two orange trees I bought were packaged with too many other items. Both had broken limbs when they arrived

Our trees came sooner than I had expected and they were very healthy and packaged very well. We planted all 10 after just a couple of days and are now just waiting for them to grow. We would use this company again for future trees or plants.

I received my plants in the mail today. They were not properly packaged. The Dragon Fruit Cactus was half rotten and the other half was broken. The Miracle Berry Plant is over 3/4 dead and looks as though it has a disease. The customer service man I spoke to was not friendly at all. The only good thing I can say it that they are sending me new plants.

Very pleased with the products I received and everything was packaged very well.

I thought trees would be a little stouter. But the customer service was outstanding

I was very happy that you had the bushes.
I did not know that they had been shipped. No notification at all.
I was disappointed that they were so small. I had ordered from another source also and their product was larger and less expensive.

I bought the Mock Orange tree for my sister after we lost my nephew to cancer. It arrived QUICKLY AND LOOKED GREAT! My sister planted it in a Memorial garden she is doing. I am sure it will be Beautiful for many years to come!
Thank You so Much!

I would use this company again. Everything came alive! I have dealt with other company's and they came either damaged or dead.

I've purchased 13 trees, 4 fruit bushes, 2 regular bushes from fast growing trees over multiple years. Not one purchase has ever been anything but great. There's just no other place you should be ordering from!

The tree is beautiful, health and happy! The shipping took four weeks.

While the plants I received seem to be doing ok so far, some additional time is needed and they don't look very healthy. I was promised a 20% discount if I referred a friend, so I referred someone, and they sent me a 15% discount to expire June 24 (it's early late April at the time). Contacted FGT, they said they changed it to 20% and immediately get another email saying it was changed back to 15%, then they started to pressure me that if I use it now, I can get the 20% that was promised, but I had to order very soon. Not to mention, one of the two trees my referral bought came with barely any root stock and the leaves have all died and fell off, but FGT won't yet honor a replacement. Sorry, but no roots on a tree is not the fault of shipping and wasn't known until it was removed from the original container.

Came as advertised already with leaves and plain instructions

Order came in quickly. Most trees in good condition. Autumn blaze maple was broken as well as the bamboo stake attached to it. This had to be done by the one packing it as the box was undamaged. I am nursing it back to health.

The seven foot tree I received was really only 5 ft at best.
I paid extra for a larger tree. The fact it had one shoot much longer than the body of the tree does not make it a 7 footer

The tress I ordered arrived when they were available. Neatly packaged and kept damp for the journey to north San Diego, and now they each individually are thriving. Root and grow products were also purchased and used.

Received trees that had packaging ripped open and dirt spilled all over in the bottom of the box. 7 out of the 10 trees had dried dirt that was not holding together when planting the trees. When removing from black packaging 7 trees came out with all roots exposed and dirt still remaining in the bottom of the black plastic bases they were shipped in.

I've already provided feedback to this company on the day my trees arrived and heard nothing back. Not pleased and very unfortunate because I consider myself a loyal customer and would have bought more in the future had I heard back and was compensated in some way. I also received a survey for a free $50 gift card for filling out and after completing was told "too many responses similar and that I wouldn't be getting the gift card". Don't send me any other information or surveys if you don't intend to fulfill on your promises.

We ordered three trees, they all came at the same time, were planted immediately and only one is alive. We ordered root and fertilizer products as well, which of course we used as we didn't know the trees were dead. When I called about the dead trees and sent pictures, he indicated I would not get additional fertilizer and root material with the replacement trees and would have to pay shipping. My issue is, you never honored the first delivery as three live trees were not delivered and thus the shipping should be on you. Good customer service would also recognize that we had know way of knowing not to use the materials as we didn't know the trees wouldn't live.

I ordered a tree and it arrived quickly and in good shape; however,,, it was a different species than what I thought I was replacing. My fault entirely. So,, I had to order another tree. It too arrived quickly and in the best shape.