Trees.com

I tried to buy a lemon tree. I was charged. And the order was confirmed. Then told after a few days that you could not ship to CA. This should be caught at the order level rather than keep my money for weeks…

My wisteria even had a bloom on both plants! I have them in the ground now, not much growth or change YET! I am sure they will be soon!

So fine, here's a review. I bought from them and now they're constantly bothering my email.

Easy to use website with plenty of information on each product. Items arrived promptly and transplanted easily. After 3 weeks items still look good.

The shipment was received terribly damaged. The was no protective packing materials inside the carton. The Plants and their containers were crushed and upside down. Although I sent pictures and emails it took 3 weeks for the company to even acknowledge or respond to me. Soil was spilled out of the bags. Terrible customer service. Inept shipping department. We threw way 3 plants and the others all had most of their leaves broken off inside the master carton.

Our first order was two Lapins Cherry trees and the second Hosui Asian Pear tree and a Harvester Peach tree. Shipping delay on the second order, but after planting they seem to be adjusting well. However, one of the cherry trees lost all leaves and does not look healthy at all and the other doing great. Will be following up on the one tree.

Read all the glowing recommendations and thought I'd give them a try by ordering 8 rose bushes.

The way the bushes were loaded with 2 per box (what may have been secured during initial packaging) with the plants facing each other is a bad idea. They really should have put some plastic dome over each bush. During transport and handling the plastic pots came unsecured and crushed/broke almost all of the rose bush stems (all 8 suffered damage).

Fortunately, they had good roots and enough unbroken smaller branches, that when planted and watered well, seem to be coming back with good growth.

Really need to look into something like a plastic dome cover on each base and better "fragile/handle with care" signage on outside of card board packaging.

I expected a more filled out pear and lemon tree, but the pear tree was just a stick with a few leaves on it and the patio lemon tree was very small with 3 tiny green lemons on it.

I made simultaneous large purchases from FastGrowingTrees.com and TheTreeCenter.com. Many items from FGT arrived damaged, lots of broken branches, and just overall looking sickly, while all items I got from TTC looked amazing and well packaged with very minimal leaf loss or branch damage.

The product arrived on time, but the product was nothing like what you view in the adds. The trees are more like wild weeds they dug out the field and shipped. One of the trees still don't have any buds or leaf's.

I ordered three blueberry plants and some solid and root growth and when my package arrived I had four packages of the root growth stuff only two packages of organic soil and a Bob Ross planter no blueberry plants which struck me as odd I called right away and two weeks later I got three blueberry plants not sure why the invoice said I should have gotten them but we're not in the package so my feeling is I am not happy with how your shipping works and my not buy again...

I am very leased with my order. Everything arrived nice and healthy I repotted all of them and you can see the new growth Priceing was good compare, d to the big box stores

I ORDERED IT ON 04-24-21 AND WAS DELIVERED ON FRIDAY 04-30-21 THEY WERE NEATLY PACKED, I PLACED THEM IN THE GROUND MAY THE SECOND THEY ARE DOING GREAT THANKS

Not happy with the quality of plants - even the ones we received for the replacement of the old ones are not good!

I was disappointed in the size of the plant that I received, it was quite small. They should do a better job of explaining what it means when you order a plant, or give a better description of the size of the plant you will get.

Perfect experience- great products- super timely and well handled.

FedEx destroyed my first tree and FastGrowingTrees, replaced the product at no extra charge and expedited my replacement.

Trees not as expected. The pictures were not accurate. Thought it would have been bigger

I've now written you twice and sent photos of my two (of 3) dead lilacs and have received no follow-up. I would like a refund or replacement.

One of my plants were wilted and bent upon arrival. I contacted customer service and they sent a free replacement.