Trees.com

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Trees.com

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Illinois
1 review
0 helpful votes
Follow Claire J.
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3 dead sticks and 6 hydrangeas barely hanging on to life
May 11, 2021

I was expecting the trees to have a decent root ball and not just look like twigs with a few leaves. We planted them and now I have 3 dead sticks in my yard. The hydrangeas were in pretty bad shape too but I think I can save 5 of them, the last one is pretty dead but I haven't completely given up yet.

Date of experience: May 11, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

New York
1 review
0 helpful votes
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Very damaged upon arrival
May 11, 2021

2 out of 6 trees I ordered arrived damaged... one being very damaged and does not look healthy and probably won't make it. I've ordered trees from here before and have always had a great experience until now. Very disappointing

Date of experience: May 11, 2021
Virginia
1 review
0 helpful votes
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Beautiful cherry
May 11, 2021

It came fabulously packed. I planted it immediately. It's doing well. Sil only 2 ish weeks but this time next year I'll be very excited.

Date of experience: May 11, 2021
North Carolina
1 review
0 helpful votes
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Excellent customer service
May 11, 2021

I received a Muskogee Crepe myrtle. It is still dormant so I'm not too sure if it will end up being a healthy tree.

Date of experience: May 11, 2021
California
1 review
0 helpful votes
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Quality and fantastic customer service!
May 11, 2021

Mango and Pomegranate seedlings came in excellent health. Customer service is world-class.

Date of experience: May 10, 2021
Florida
1 review
0 helpful votes
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Twigs
May 11, 2021

It $#*!ing sucked never would I ever buy anything from you again

Date of experience: May 10, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear how dissatisfied you are with your plants and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
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Excited with my new Jane Magnolia
May 11, 2021

My experience is very good. I was anxious for a while until I saw my plant in very goo condition. Love it!

Date of experience: May 10, 2021
New Mexico
1 review
0 helpful votes
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Mr.
May 11, 2021

Two trees from you were suckers where the main trunk was cut from the stock.

Date of experience: May 10, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

California
1 review
0 helpful votes
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Very small root ball
May 11, 2021

Trees were very small, the root ball is tiny for a 7 foot tree

Date of experience: May 10, 2021
Pennsylvania
1 review
0 helpful votes
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Tree? More like a $185 Twig
May 11, 2021

Ordered a 6-7 Ft Eastern Redbud. The picture shows this beautiful tree. What did I receive? Something that looks like a small branch shoved in a pot of dirt. Not a single leaf. The trunk of this "tree" is about 1/4" thick at the base. Seriously. This is a joke right? I'll post a picture tomorrow.

Date of experience: May 10, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Utah
1 review
0 helpful votes
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Great service
May 11, 2021

The website is perfect for narrowing the choice of plants to fit climate and conditions. The shipping updates and other order information was accurate and timely.

Date of experience: May 10, 2021
Oregon
1 review
0 helpful votes
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Columnar Apple Tree
May 11, 2021

The tree arrived in excellent shape, and was taller than I expected. I planted it within a few days, and so far it looks very good. I needed this tree to cross-fertilize with two columnar red sentinel trees that I bought last year from Fast Growing Trees. The red sentinels look very good one year later and had lots of blooms.

Date of experience: May 10, 2021
Washington
1 review
0 helpful votes
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Still waiting
May 11, 2021

Still waiting for response on the dead plant rec'd. Silence after multiple requests

Date of experience: May 10, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Washington
1 review
0 helpful votes
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Bad packaging and sick plant
May 11, 2021

I'm really disappointed with this purchase. This small plant came in a long box, not fixed in any way. 2 out of 3 sprouts broke off along the way. The plant looked sick and weak. There was a fungus on some of the leaves. After a few weeks I noticed a white coating on the leaves and stem.
Along with the plant, I received a lot of advertising and not a single instruction regarding planting and caring for it. I hope I can cure it, but I don't know when and if I will get the first flowers from this little sick bush. I'm not even sure if this is exactly the "love" hydrangea from the picture

Date of experience: May 10, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Georgia
1 review
0 helpful votes
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Great customer servicw
May 11, 2021

I have ordered multiple plants from this site. All except 1 have arrived in pristine condition. I emailed my concerns about the condition of one of my trees and received a very prompt response and was shipped out a replacement plant free of charge

Date of experience: May 10, 2021
California
2 reviews
0 helpful votes
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Plant smaller than what expected
May 11, 2021

One of the plants (pomegranate) arrived with almost all leaves yellow. Arabica also had a leaves that are browning. So now trying to save them.

Date of experience: May 10, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Florida
1 review
0 helpful votes
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Excellent
May 11, 2021

Bought a group of 6 new Blueberry Bushes. They are very healthy. Excellent size. They've been in my ground now for a few weeks and never wilted and took a transplant without a hitch. Got my Bongino discount and the best Blueberry bushes I have out of my 30 bushes. TY FGT! Excellent

Date of experience: May 10, 2021
Massachusetts
1 review
0 helpful votes
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Good Service
May 11, 2021

Very helpful, quick responses, sent a gift, which was well received. I would do business with them again.

Date of experience: May 10, 2021
Tennessee
1 review
0 helpful votes
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Japanese maple
May 11, 2021

Site was easy to pick and purchase. Order arrived timely and in good order.
Tee getting accustom this it's new gome

Date of experience: May 10, 2021
1 review
0 helpful votes
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Great experience! Will buy from again.
May 10, 2021

I ordered a Cassia tree and a Hydrangea plant. Both were packaged well and very healthy when they arrived. I followed the planting guidelines and both plants are doing very well after 2+ weeks in the ground. Just a note to be sure you understand the size of the plant you are ordering. I read the descriptions prior to purchasing so I wasn't surprised when they came.

Date of experience: May 10, 2021

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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