Trees.com

WHEN IT ARRIVED... THE MOST OF THE LEAVES WERE DROOPING AND OVERALL APPEARANCE AFTER REMOVING FROM THE SHIPPING BOX LOOKED PATHETIC. HOWEVER, I READ THE INSTRUCTIONS AND TRIMMED ALL THE DEAD AND DROOPING LEAVES OFF. TWO WEEKS LATER, IT LOOKS LIKE A DIFFERENT TREE. ALL THE NEW LEAVES ARE LARGE AND ROBUST. I'M EXTREMELY HAPPY WITH THE RESULTS. THIS WEEKEND I WILL PLANT IT IN ITS FINAL LOCATION. THANKS FOR A GREAT TREE.

An overall great experience with FastGrowingTrees.com! Very informative website, easy to order, very quick response in shipment, quality packaging of trees, and a quality product!

I was excited to find this site to buy trees. I placed an order to surprise my wife with a tree she wanted. The tree never showed up. I called and spoke to a rep and was told it would ship today. After four calls like that I had to cancel the order. I feel let down but I did get my money back in a timely fashion.

I was disappointed in the two cherry trees I was sent. The Bing cherry was leafless and barely over 1/2 inch in diameter and the Black Tartan had leaves but was obviously distressed. For a $100 dollars each, the trees should have been more mature and in better condition on arrival.

Everything about experience was great. Received a broken tree and they sent another one quickly.

FedEx delivered the package. Package received with a fist-size hole in it. Burlap sack around ball of tree also ripped and dirt was emptied into the box. Planted tree 16 days ago. Looks like the Charlie Brown Christmas tree, despite keeping the tree moist and perfect growing weather. Very disappointed with my first experience with Fast Growing Trees, though customer service has been easy to deal with so far. Will peel back a small spot at base of tree today to see if any green inside.

This is my first order prom this company. The two Hydrangea Trees and two Rose trees arrived promptly via FEDEX and were planted. Now they are thriving! Just one issue propped up and Tiffany from customer service resolved it promptly. I would highly recommend this company.

The tree shipped to my home was the size of a twig and not healthy looking. If it saw this tree in a store I never would have purchased it.

I received my monstera a few days after ordering. I did everything instructed and it still looks extremely sad. It also arrived with a lot of damaged leaves.

Shipping took 11 days! These are living things- or were. What respectable service would ship living trees this way? Plus, the almost $200 "tree" had been chopped down to a stick, not one branch or leaf to make it easier for them to package, instead of simply wrapping it. And it arrived unsalvageable anyway. Terrible!

The recipient loved the indoor potted tree! She bought a decorative pot to replant it in and now it's on her porch

Purchased 2trees at once.
One is outstanding healthy tree but the other one is about to die soon after received.
Customer service responded back to me in timely manner but it was enough to show they exist, not exactly helped by looking at pictures we provided.

Called fast growing trees and told I would be called back. Never got that call.

Great product, great service, easy delivery, excellent communication. What more could you ask for!

Hi I ordered a dogwood tree and it arrived dead with crispy leaves. I filed a complaint and sent pictures of the tree and have heard nothing back except more marketing emails and emails asking to rate my service which was clearly disappointing.

Some plants arrived damaged but replacement stock of higher quality was shipped right away.

The packaging could be better as the plants were somewhat damaged in transit, however the are thriving since planted.

Bought Blue Wonder Spruce Trees. They arrived in healthy condition several weeks ago and currently have new growth at the tips.

Trees were good quality, a little smaller than what I had hoped for, but shipping could improve.
The boxes tell the shipper to keep the box in a certain direction, but there's so much other writing on the box it's hard to see. My plants were a little damaged because they propped the box up in the wrong direction, but FGT was good about responding to my concern and offered replacements if needed. So far, after re-potting one, they are thriving and I haven't had to file a claim.

On the third try the plants finally arrived in good shape and will not have to be replaced. The coast to coast shipment is hard for them but finny it worked with improved packaging. Though it was somewhat frustrating, the service and client attention was extraordinary. They did everything necessary to ensure my satisfaction. Excellent and responsible service.