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I haven't received my full order or an email informing me on the rest of my order
My tiny $49.00 Dragon Fruit was in 3 pieces.
My $69.00 LSU Fig tree was broken too...
Need I go on? You certainly lost me as a customer.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
Placed 2 order in 3 days, about $1700. Half of my 2 orders are already dead in 1 week. Some came half dead already, never had a chance.
I box so dumped around that half the soil was out of the pots. A couple of the plants out of the pots. I really need a refund on the dead ones.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I received my Flame Thrower Redbud tree professionally packaged in excellent condition~ Planted it in the ground and it's growing well~ Very satisfied and will order again in the future~
My order arrived in a timely manner. Plants ordered were healthy. During shipping the cardboard cap keeping soil inside of the lime tree came dislodged causing soil from container to be lost into shipping box. Although, this does not appear to have "harmed" the tree, I feel it has suffered "shock" and will take at least a year or more to revive (i am glad i purchased the 1 yr. Warranty for this reason). There were no transplanting instructions included with the shipment which was a disappointment but not something unattainable through a little research.
This is the worst of all worst! Do not buy anything from this company. I spent $300 on 2 trees that look like sticks. Waste of money and time, and their CS SUCKS, they do not do anything just take your money. I had such high hopes and thought I researched this place, I guess not enough now I have two twigs and no blooms.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
Planted these trees as instructed. Waiting for them to take root and start growing
The cherry tree arrived on time and in excellent condition. We had it professionally planted in our front yard, and it is thriving! It has already grown! Was hoping to get some blooms this year, but I don't think that will happen. Hopefully, next spring will bring some beautiful cherry blossoms!
The tree that I received was planted, and now I have been told that it looks like it has root rot. I sent a picture of the tree with curled/dead leaves to Fast Growing Trees customer service, and I was told it will probably die. They want me to wait 3-6 weeks more in case it pulls through. I am willing to do this but am counting on the fact that they will make it right if the tree dies. I am naturally nervous since this is the most expensive tree I have ever bought!
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I ordered a santa rosa plum tree and received a very small branch without even a leaf i feel cheated by this company
We are so very sorry to hear this and are reaching out privately to offer further assistance!
Lilac is in the ground and fig tree is in a pot. Both seem to be doing well, but it's only been a couple of weeks. With sun and water I expect they will thrive.
Wanted to plant a bay tree at our new since we loved the one at our last home. A beautiful healthy tree arrived quickly.
I got a Stella Cherry tree. The roots were dismal looking things. I was expecting it to come in a pot with somewhat of a root ball but it looked like they yanked it out of the pot or ground, slapped some wet sawdust on the bare roots and shipped it. It came with no literature or care tips whatsoever. There were only a few pitiful little leaves hanging onto one of the branches and they didn't fall off in shipping because they weren't in the box. It's been almost 3 weeks since planting. So far the leaves are still hanging on. No buds even starting anywhere though. I don't have much hope. Sorry. If it dies I will be requesting a refund. I planted it the very best that I could. Maybe I'm wrong and it will surprise me. I hope so.
We are so very sorry to hear this and are reaching out privately to assist you further.
The tree was delivered timely. Took a little beating & very dried out. Planted & watered immediately. Has recovered & bloomed nicely. So far, so good. We had a failure before, so guarded. Looks good!
The gentleman who helped me was knowledgeable. Friendly and helpful.
The most misleading add ever,, instead of trees I got small branches! Quality was a lie, wuantsty and describtion was a lie as well. Do not trust this seller in anyway.
We are so very sorry to hear this and are reaching out privately to offer further assistance!
They look nothing like the photos when they arrive super small for the price
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Bad stock, scraped bark on trunk, broken and dried out branches, dried out leaves which fell off as soon as planted. Delayed receipt beyond dates specified in advertisement. I would not use this supplier. I spent over $300 dollars for two worthless sticks. Go to a local. Nursery, atleast you will be able to take home a good tree.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Plants arrived in great condition. It's been a few weeks and all 15+ plants are doing great.
Products danaged. Lemon bush had zeveral broken branches. Plant containers squished. Called customer service put have to take pictures to document then post. Dont have tome. Customer service was rude. And this is my second order from them. Will not order from them
Agsin.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
We are so very sorry to hear this and are reaching out privately to offer further assistance.