Trees.com

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Trees.com
Trees.com

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Write a review
Reviews that mention popular topics
Utah
1 review
0 helpful votes
Follow Paulette B.
Unfollow Paulette B.
Share Review
Report Review
Review
May 17, 2021

I haven't received my full order or an email informing me on the rest of my order

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Texas
2 reviews
0 helpful votes
Follow cheri Q.
Unfollow cheri Q.
Share Review
Report Review
Terrible packaging
May 17, 2021

My tiny $49.00 Dragon Fruit was in 3 pieces.
My $69.00 LSU Fig tree was broken too...
Need I go on? You certainly lost me as a customer.

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Texas
1 review
0 helpful votes
Follow Aaron J.
Unfollow Aaron J.
Share Review
Report Review
Half Dead and over packed
May 19, 2021

Placed 2 order in 3 days, about $1700. Half of my 2 orders are already dead in 1 week. Some came half dead already, never had a chance.
I box so dumped around that half the soil was out of the pots. A couple of the plants out of the pots. I really need a refund on the dead ones.

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Louisiana
1 review
0 helpful votes
Follow Karen V.
Unfollow Karen V.
Share Review
Report Review
Flame Thrower Redbud Tree
May 14, 2021

I received my Flame Thrower Redbud tree professionally packaged in excellent condition~ Planted it in the ground and it's growing well~ Very satisfied and will order again in the future~

Date of experience: May 13, 2021
South Carolina
1 review
0 helpful votes
Follow Janet C.
Unfollow Janet C.
Share Review
Report Review
Transplanting Instructions?
May 14, 2021

My order arrived in a timely manner. Plants ordered were healthy. During shipping the cardboard cap keeping soil inside of the lime tree came dislodged causing soil from container to be lost into shipping box. Although, this does not appear to have "harmed" the tree, I feel it has suffered "shock" and will take at least a year or more to revive (i am glad i purchased the 1 yr. Warranty for this reason). There were no transplanting instructions included with the shipment which was a disappointment but not something unattainable through a little research.

Date of experience: May 13, 2021
Utah
1 review
0 helpful votes
Follow Lori L.
Unfollow Lori L.
Share Review
Report Review
BAD BAD not even 1 star
May 17, 2021

This is the worst of all worst! Do not buy anything from this company. I spent $300 on 2 trees that look like sticks. Waste of money and time, and their CS SUCKS, they do not do anything just take your money. I had such high hopes and thought I researched this place, I guess not enough now I have two twigs and no blooms.

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Missouri
1 review
0 helpful votes
Follow Dennis Y.
Unfollow Dennis Y.
Share Review
Report Review
New cherry trees
May 13, 2021

Planted these trees as instructed. Waiting for them to take root and start growing

Date of experience: May 13, 2021
Illinois
2 reviews
0 helpful votes
Follow Doreen B.
Unfollow Doreen B.
Share Review
Report Review
Flawless Experience!
May 13, 2021

The cherry tree arrived on time and in excellent condition. We had it professionally planted in our front yard, and it is thriving! It has already grown! Was hoping to get some blooms this year, but I don't think that will happen. Hopefully, next spring will bring some beautiful cherry blossoms!

Date of experience: May 13, 2021
Indiana
1 review
0 helpful votes
Follow Judi L.
Unfollow Judi L.
Share Review
Report Review
Root Rot
May 19, 2021

The tree that I received was planted, and now I have been told that it looks like it has root rot. I sent a picture of the tree with curled/dead leaves to Fast Growing Trees customer service, and I was told it will probably die. They want me to wait 3-6 weeks more in case it pulls through. I am willing to do this but am counting on the fact that they will make it right if the tree dies. I am naturally nervous since this is the most expensive tree I have ever bought!

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Maryland
1 review
0 helpful votes
Follow Eva C.
Unfollow Eva C.
Share Review
Report Review
So sad to see that
May 17, 2021

I ordered a santa rosa plum tree and received a very small branch without even a leaf i feel cheated by this company

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

New Mexico
1 review
0 helpful votes
Follow Molly M.
Unfollow Molly M.
Share Review
Report Review
Trees arrived in good condition.
May 13, 2021

Lilac is in the ground and fig tree is in a pot. Both seem to be doing well, but it's only been a couple of weeks. With sun and water I expect they will thrive.

Date of experience: May 13, 2021
Washington
2 reviews
0 helpful votes
Follow Carrie O.
Unfollow Carrie O.
Share Review
Report Review
Just what I was looking for
May 13, 2021

Wanted to plant a bay tree at our new since we loved the one at our last home. A beautiful healthy tree arrived quickly.

Date of experience: May 13, 2021
Arizona
1 review
0 helpful votes
Follow Tinette S.
Unfollow Tinette S.
Share Review
Report Review
No guidance
May 17, 2021

I got a Stella Cherry tree. The roots were dismal looking things. I was expecting it to come in a pot with somewhat of a root ball but it looked like they yanked it out of the pot or ground, slapped some wet sawdust on the bare roots and shipped it. It came with no literature or care tips whatsoever. There were only a few pitiful little leaves hanging onto one of the branches and they didn't fall off in shipping because they weren't in the box. It's been almost 3 weeks since planting. So far the leaves are still hanging on. No buds even starting anywhere though. I don't have much hope. Sorry. If it dies I will be requesting a refund. I planted it the very best that I could. Maybe I'm wrong and it will surprise me. I hope so.

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to assist you further.

Florida
1 review
0 helpful votes
Follow Robert and Margaret V.
Unfollow Robert and Margaret V.
Share Review
Report Review
Fast growing trees review
May 13, 2021

The tree was delivered timely. Took a little beating & very dried out. Planted & watered immediately. Has recovered & bloomed nicely. So far, so good. We had a failure before, so guarded. Looks good!

Date of experience: May 13, 2021
New York
2 reviews
0 helpful votes
Follow Frank I.
Unfollow Frank I.
Share Review
Report Review
Finally a Fig Tree
May 13, 2021

The gentleman who helped me was knowledgeable. Friendly and helpful.

Date of experience: May 13, 2021
New York
1 review
0 helpful votes
Follow Janet G.
Unfollow Janet G.
Share Review
Report Review
Horrible
May 17, 2021

The most misleading add ever,, instead of trees I got small branches! Quality was a lie, wuantsty and describtion was a lie as well. Do not trust this seller in anyway.

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance!

Colorado
1 review
0 helpful votes
Follow Kimberly A.
Unfollow Kimberly A.
Share Review
Report Review
Extremely Small Plants for the price..
May 19, 2021

They look nothing like the photos when they arrive super small for the price

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

North Dakota
1 review
0 helpful votes
Follow Edward E.
Unfollow Edward E.
Share Review
Report Review
Kwanzan cherries
May 13, 2021

Bad stock, scraped bark on trunk, broken and dried out branches, dried out leaves which fell off as soon as planted. Delayed receipt beyond dates specified in advertisement. I would not use this supplier. I spent over $300 dollars for two worthless sticks. Go to a local. Nursery, atleast you will be able to take home a good tree.

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

Colorado
1 review
0 helpful votes
Follow Jackie O.
Unfollow Jackie O.
Share Review
Report Review
Will buy from here again.
May 13, 2021

Plants arrived in great condition. It's been a few weeks and all 15+ plants are doing great.

Date of experience: May 13, 2021
Maryland
1 review
0 helpful votes
Follow Lori T.
Unfollow Lori T.
Share Review
Report Review
Poor customer service
May 13, 2021

Products danaged. Lemon bush had zeveral broken branches. Plant containers squished. Called customer service put have to take pictures to document then post. Dont have tome. Customer service was rude. And this is my second order from them. Will not order from them
Agsin.

Date of experience: May 13, 2021
Cassidy M. — Trees.com Rep
over a year old

We are so very sorry to hear this and are reaching out privately to offer further assistance.

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
See all photos