Trees.com

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Trees.com

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New York
1 review
0 helpful votes
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Great company
June 15, 2021

I have ordered from Fast Growing trees twice. I was so satisfied with my first experience that I ordered again. Both times everything came well packed and in good condition. The rhodies I ordered first are doing well and growing. This company is a keeper.

Date of experience: June 15, 2021
Massachusetts
1 review
0 helpful votes
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Dead trees
July 15, 2021

Every "drop and grow" tree that i got died. 8 cherries total including the replacement tree. Meanwhile the 22 bare root trees that I purchased from another company are all in great shape with lots of new growth

Date of experience: June 15, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry that some of your trees didn't do well! We're glad we were able to make it right and let us know if we can do anything else to help!

Georgia
1 review
0 helpful votes
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Semi Satisfied
June 15, 2021

Tree I ordered was much smaller in picture than I expected

Date of experience: June 15, 2021
Tennessee
1 review
0 helpful votes
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Fast and accurate delivery
June 15, 2021

I received great service and a good product. Thanks

Date of experience: June 15, 2021
Wisconsin
1 review
0 helpful votes
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Tree was broken in half
June 23, 2021

They said wait to see if it revives?!? It's just the stick and sent photos.

Date of experience: June 15, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your replacement tree arrived damaged and that we didn't make it right when you reached out! We have reached out privately to get you another tree!

Virginia
1 review
0 helpful votes
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Arrived in Great Conditions
June 15, 2021

These bushes arrived in very good conditions. They looked healthy and ready to plant.

Date of experience: June 15, 2021
New York
1 review
0 helpful votes
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Plants arrived badly damaged
June 23, 2021

Pros: Customer Service A++

Cons:
1.) fiddle leaf fig (FLF) and snake plant both arrived damaged. They were both replaced. The second FLF was even more damaged!
2.) boxes too short for the FLF, so leaves bend and ultimately damaged to fit into the box.
3.) FedEx was used, the WORST service in Durham NC. The trailer arrived in Durham at 5 PM on a Friday but wasn't unloaded until early Monday morning in 90+ heat.

Date of experience: June 15, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your plants arrived but glad we could get replacements out right away and make it right!

Virginia
1 review
0 helpful votes
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Too soon to tell
June 15, 2021

Received a very small meyer lemon plant that with time, luck, attention and proper sustenance should grow into a prosperous tree.

Date of experience: June 15, 2021
Pennsylvania
3 reviews
0 helpful votes
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Trustworthy
June 15, 2021

The 2 first tree I ordered from FastGrowing Trees arrived quickly and with no problem. A few months later I ordered 2 blackberry bushes. They sent one blackberry and one raspberry, but they replaced the raspberry with another blackberry with no problem.

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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Trees
June 15, 2021

Received the trees very quickly and they were in good shape.

Date of experience: June 15, 2021
Pennsylvania
1 review
0 helpful votes
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Overpriced
June 23, 2021

Very disappointed with the size of the boxwood that I paid $60 for and is about the size of a melon. I have ordered from other online sites and received much larger specimens for less. The arborvitae purchases also was very thin and not a full specimen as pictured on the site. I would not have picked either of these plants if I had gone to a nursery myself to purchase.

Date of experience: June 15, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your boxwood wasn’t what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Washington
1 review
0 helpful votes
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Expected more for the price
June 23, 2021

Arrived a week late during a heat wave. Shipped Tues, supposed to be here Fri, didn't get until following Thurs. Yes, that's fedex's fault but you need to choose a more reliable shipping method (FedEx is not reliable in these parts) and follow through if there are delays to this degree. You guys showed zero concern for my investment. The "specialist" I spoke to on the phone was not very professional, she had poor communication/people skills and did not seem very knowledgeable at all. I kept the 6 dogwoods though they were in rough shape- some bug damage (not real bad but enough), and mold or some grayish damage to some lower leaves, also lots of crispy leaves from sitting in a fedex truck for NINE DAYS in 100+ degree heat. Honestly was surprised they made it at all (that's why it not 1 star) but instead of having 6 beautiful dogwoods as advertised, I'm still playing doctor trying to save these poor things. Oh, and the free Myrtle tree I got for spending so much was a tiny broken twig. Was expecting more for $275 dollars

Date of experience: June 15, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your entire experience! We have reached out privately to help!

Vermont
1 review
0 helpful votes
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Healthy and safe delivery
June 15, 2021

Tree arrived fast and in fantastic condition! I would highly recommend!

Date of experience: June 15, 2021
Utah
1 review
0 helpful votes
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Plants arrived with nutrient deficiencies
June 23, 2021

These butterfly bushes are extremely over priced for the unhealthy plants they send you! Do yourself. A favor and shop at Walmart instead.

Date of experience: June 15, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that your plants didn't arrive in great shape but glad we could make it right!

Texas
1 review
0 helpful votes
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Nice Smoke Trees
June 15, 2021

I was pleased to find that my trees arrived in good shape, after being delayed due to a holiday weekend.
They are now in place in the yard and doing great.

Date of experience: June 15, 2021
Minnesota
1 review
0 helpful votes
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Pink Muhly Grass
June 15, 2021

Ordering and shipping was very simple and quick! I haven't been able to plant them yet due to some personal issues and the grass is still looking great!

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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Sent another tree right away!
June 15, 2021

Our first soursop tree was damaged in shipping and the sent a replacement tree right away. I was blown away with how big and healthy the second tree was!

Date of experience: June 15, 2021
Connecticut
1 review
0 helpful votes
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My First Order Was a Little Better
June 15, 2021

I ordered a 4th Cleveland Pear tree to add to the previous 3 I ordered. This one came with about half of the branches broken off at the trunk & the top branches cut short. It's a healthy tree & it's doing fine & new growth has already started, so still happy, but would have been super happy if the branches were broken off.

Date of experience: June 15, 2021
Maryland
1 review
0 helpful votes
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Nothing to love…
June 23, 2021

The ordering experience was fabulous but after the order was placed it all went down hill. I received confirmation of the order and also received confirmation of the delivery but there was no delivery. I spoke to a customer service rep that explained that sometimes happens. Huh, how, why? The rep offered to send out another shipment which was nice. I asked that the shipment include a signature required for delivery and the rep said I would need to call back to have that request honored. The fact that I had already made 3 calls in attempt to find what was delivered eliminated the possibility of me calling the company for a 4th time. I requested a refund and for the order to be canceled. A partial refund was provided immediately and I had to again call the company to find out why my entire refund wasn't processed. The situation was escalated to a supervisor that authorized the rest of my money being returned. Tragic outcome from what seemed like a promising situation.

Date of experience: June 15, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear about your entire experience and especially that your order was lost in transit!

Idaho
1 review
0 helpful votes
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Disappointed
June 23, 2021

We ordered two rose bushes. One came as a tree and not a bush. They both looked somewhat worse for wear. The tree especially. One third of it was dead and withering branches. We cleaned it up and planted it. Hopefully it will survive. We will continue to nurse it. The bush was in better condition and seems to be doing better.

Date of experience: June 15, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear about the concerns with your roses! We are reaching out to get some photos so we can assist you further!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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