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Do not trust their advertising, very misleading pictures show awesome but not what you get
My last 2 trees came broken and were 3 days late. I have sent numerous emails with pictures. Not one person has gotten back to me. I have bought from this company for 2 years with no complaints, the first time I complain I am ignored. Will not shop here again. Funny that I can't upload the picture of my 2 trees that are essentially broken in half!
We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
My sister sent me a black fig tree for Easter and when it arrived it had instructions which I followed and repotted it.
Within a week it was growing more than I ever thought and within a month it was bearing figs. I then ordered another but this time a green fig tree. The same results and now I have 2 beautiful trees full of figs and can't wait to eat them.
I am not new to inline shopping for plants but this was my first experience with fast growing trees. The 2 plants that I ordered arrived in pretty tough shape. One was broken in half and the other had more dead leaves on it than live. I will not be shopping on this site again.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
I had heard about a jaboticaba tree on YouTube and went in search of one, I found Fast Growing Trees and hit the jackpot!
Along with the jaboticaba I ordered a jackfruit to go into the "ugly corner" in my backyard after watching a lady paying an exorbitant amount for a fruit that did not look very fresh.
The trees arrived a day late due to FedEx delaying the expected delivery date. I need not have worried, as the trees arrived in very good shape and perked right up after a drink of water.
They arrived during a week of extremely hot weather, 90-plus up into the low 100s, so the trees stayed on the patio until it cooled down. The jackfruit had some leaf loss of the older leaves, but is vigorously growing new green from the tip and looks healthy overall. I don't think the jaboticaba lost any leaves and is also putting out new leaves. Only the jaboticaba is in the ground right now due to a little gardening upset before getting to the jackfruit. Either a friend will plant that one or it will come back on the patio for a bit.
Along with the great trees, customer service was awesome. I spoke to a real human being. My bank had processed only part of the money and I wanted to ensure that both trees had been shipped. Not only was the fellow helpful, he was fun to talk to, and then to top it off he applied the discount code I forgot to do at imo of order. Now, that is service!
Thank you! You were so helpful over the phone and are really happy with the trees so far.
My tree came quickly, but it wasn't super well-packaged; several of the benches were broken no the leaves were wilted. I planted it immediately and according to instructions, which were clear, but it has now been a couple weeks and I'm worried it won't survive.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Arrived broken and in bad condition, after calling them they replace only one out of 3 plants and received another bad plant, smaller than what I paid for.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Mediocre. OK, you want 50 words? It's an over-promoted website selling diminutive specimens. Their service is average. Their packaging is average.
We are so very sorry to hear that you are not fully satisfied. We are reaching out privately to offer further assistance.
The plants came in a very sad state. They were not the described size and were damaged in shipping. After removing damaged brances lost 1/3 of one of the plants. Don't know if they will make it as they look very sad...
We are terribly sorry to hear this and are reaching out privately to offer further assistance.
Always healthy and on time arrival! I am buying all my plants and trees from fast growing trees, my whole family buy from them.
I ordered the Meyer Lemon Tree. It shipped fast. But once it arrived it was completely ruined and broken to include the dirt I ordered. It was spilled all inside the box. I did call to report this and the service rep was kind and did send another tree. But when that tree arrived, it was also broken. So I paid for 2-3 ft tree but never got it. I give up.
We are so so very sorry to hear of the condition both trees were sent in and are reaching out privately to offer further assistance.
I ordered 9 Leyland Cypress at 2-3' size. The delivery arrived thrown any which way on the driveway. Trees were damaged and boxes were partially crushed. I called customer service, they said they'd make it right. A couple weeks later 1-2' trees arrive. I took picture next to measuring stick as they requested (I guess to prove I wasn't lying), and then it was one more thing after another as the trees lay dying. I paid for a size larger and got a size smaller! Not ordering again from this place.
Very expensive for branches with just a couple leaves on them
We are so very sorry to hear this and are reaching out privately to offer further assistance.
Dead tree arrived at shipping. Very disappointed because all other shipments were great.
We are so very sorry to hear this and are reaching out privately to offer further assistance.
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They Sent me 2 dead trees... that stayed dead. Would not give refund unless I paid them an additional $40 for a year warranty... shop elsewhere these people are thieves! Really do not support terrible businesses... if there was a zero star I would have chosen that.
We are so sorry to hear about your experience so far. We can see that we've been working with you to get this issue resolved and are just waiting to confirm a few things with you to take further action. We truly are sorry for the condition your plants are in now and if you were to need anything further, please make us aware.
They sent me a dead plant. I called and they said they'd send me a new one. They never did. They're the worst.
We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
This is our second time ordering plants and we are not happy! One plant came with several broken leaves and the second had brown spots on the leaves.And company did nothing to fix the problem.Not reliable!
We are so sorry to hear about your experience! It looks like we’ve since been able to resolve this, but if there are any questions or concerns we have not addressed yet, please let us know and we'll be more than happy to help out!
Though the customer service rep was very helpful when I ordered my tree in May, answering questions specific to the tree I was interested in, she said I'd receive the tree within a week of my order. When I received nothing nor any notification by email, I called only to find out shipment would be delayed until sometime in August. Way too late. I canceled my order and was grateful to receive an emailed confirmation very soon after.
We are so very sorry to hear this and if there is anything further we can do to help, please do not hesitate to make us aware!
We are so very sorry to hear this! The photos are of mature plants to show you what they will be expected to look like. We are sorry for the confusion!