Trees.com

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Texas
1 review
0 helpful votes
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American Red Maple Trees
June 24, 2021

Good Morning, I am very disappointed with the trees and plants i have received. My hope is with nurturing they will survive. Colleen

Date of experience: June 17, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your plants were not what you expected! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Massachusetts
1 review
0 helpful votes
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Unfortunately not a very good experience. I was at least hoping the plant would arrive somewhat alive, This was supposed to be a housewarming gift. Needless to say it was not.

Date of experience: June 17, 2021
Racheal S. — Trees.com Rep
over a year old

We're sorry to hear that your plant didn't do well! We're reaching out privately to get some photos so we can get a better understanding of what may be going on!

Florida
1 review
0 helpful votes
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Phenomenal lavendet
June 17, 2021

Beautiful plants, packaged well, healthy, ready for planting. I will use the site again.

Date of experience: June 17, 2021
Illinois
1 review
0 helpful votes
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Green Thumb Not Required
June 17, 2021

Plants ordered were shipped quickly and arrived as if they came from next door. Followed the directions on how to plant and care for and we haven't killed them yet, and thats saying something - the advertisement that FGT claims about toughening these plants up is true, at least to me. Our plants are flourishing, I get so many complements on them.
Thanks FastGrowing Trees.com

Date of experience: June 17, 2021
Louisiana
1 review
0 helpful votes
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Poor Condition
June 17, 2021

I was so excited to receive my Cold Hardy Banana Plants. Unfortunatly when I received them they were a lot smaller then I expected for the price I paid. Also, they were close to dead looking. I have planted them and we shall see. I am not sure I will refer anyone to this site.

Date of experience: June 17, 2021
Colorado
1 review
0 helpful votes
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Great service
June 17, 2021

I have bought a few trees from FGT and never had an issue. This last time one of the rose trees I bought had breakage to a few of the major roots. I did not buy the warranty because I know the risks of buying plants, but I did let them know the tree came damaged. They didn't even hesitate to send me a replacement. I will continue to use them and recommend them in the future.

Date of experience: June 17, 2021
Texas
1 review
0 helpful votes
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Brown Turkey Fig Tree
June 17, 2021

I was looking for another large purple fig tree to replace the one I had. So Delicious. And abundant with figs. One day is just keeled over at the roots. So sad. I took a chance and ordered a new one from Fast Growing Trees. I arrived in perfect condition. I planted and am watching it grow very fast. Already had nice figs when it came. Looking forward to watching it grow and waiting for my first taste.

Date of experience: June 17, 2021
Oklahoma
1 review
0 helpful votes
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Plant size
June 24, 2021

Description is misleading. These are small plants not trees and are much expensive according to their size. After complaining I did get some discount. Customer service helpful.if they were good size small trees I will not complain.

Date of experience: June 17, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry that your plants were not what you expected but glad we could make it right!

Indiana
2 reviews
0 helpful votes
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Missing products
June 24, 2021

I did not receive my hydrangeas And I followed all instructions and my lavender tree looks terrible

Date of experience: June 17, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear this! We're getting your missing hydrangea shipped out and will get some photos from you of your lavender tree!

New Jersey
1 review
0 helpful votes
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Weeping Cherry Tree...
June 17, 2021

I was looking for a Weeping Cherry Tree to put on the corner plot of my yard. My neighbor recommended Fast Growing Trees, so I thought I would give them a try. My tree plus a few other items arrived in great shape. I planted the tree and came out in the morning two days after and a deer had practically snapped the tree in half. I repaired the "wound" of the tree with peroxide and tape and now it seems to be coming back. I contacted the company and they sent another tree which is now planted elsewhere in my yard. I was very happy with the whole process from start to finish and would recommend Fast Growing Trees to anyone.

Date of experience: June 17, 2021
California
2 reviews
0 helpful votes
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Smooth Fox
June 17, 2021

I was very pleased with all my purchases. I did have a problem before but your company took care of it. THANKS you guys are very AWESOME and helpful.

Date of experience: June 17, 2021
Canada
1 review
0 helpful votes
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June 17, 2021

...

Date of experience: June 17, 2021
Massachusetts
1 review
0 helpful votes
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Would not recommend
June 24, 2021

Every plant I ordered died, or became diseased. When asking their "plant experts" no one knew how to help. They could barely decipher if they had enough water or not. Buy local. I replaced everything with items from a local nursery and now my garden is doing great.

Date of experience: June 17, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry that you were having issues with your plants! It looks like we've been able to assist you with a credit but please let us know if we can do anything else to help!

South Carolina
3 reviews
0 helpful votes
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Assorted plants
June 17, 2021

All plants came in very healthy with specific directions for planting. I followed the directions and all plants are thriving. I am disappointed in my Jr tree watering rings. Even though I followed directions, they only drain about half empty.

Date of experience: June 17, 2021
Texas
1 review
0 helpful votes
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A great company to trust with products, delivery and standing behind their commitment to quality customer service.

Date of experience: June 17, 2021
Florida
1 review
0 helpful votes
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Fine for plants you can't find elsewhere.
June 24, 2021

You could find better plants at a much cheaper price at Lowes but if you are looking for a plant you can't find elsewhere this would be the place to buy.

Date of experience: June 17, 2021
Racheal S. — Trees.com Rep
over a year old

We're so sorry to hear that your order wasn’t completely satisfactory! We are reaching out now to get some photos so we can see what you received and offer some assistance!

Texas
1 review
0 helpful votes
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Outstanding Service!
June 17, 2021

Fast Growing Trees really stands behind their products. FedEx dropped off my avocado tree on my porch upside down standing on its end. The tree gradually started showing more and more signs if stress over the next couple weeks, leaves turning black and dropping off. I reached out to FGT and they immediately sent a new tree. I love my little avocado tree. I hope this one fares better. The customer service if FGT makes me feel safe to order from them again and again. I wish all companies stood behind their products the way this one does!

Date of experience: June 16, 2021
Maryland
1 review
0 helpful votes
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Better than expected
June 16, 2021

Purchased the lemon tree as a gift. The tree arrived as promised and tracking the tree through shipping was an ease. The plant is healthy. Was in much better shape than expected. Leaves are full and have dark rich color. It's June so for the summer it will stay on the back deck. So far so good. Only had the tree for a month now but will definitely be a returning customer.
Thank you FastGrowTrees!
PS I would have given 5 Stars for satisfaction but the fifth start wouldn't respond when selected.

Date of experience: June 16, 2021
Utah
1 review
0 helpful votes
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Happy
June 16, 2021

Happy happy happy happy happy happy happy happy happy

Date of experience: June 16, 2021
New Jersey
1 review
3 helpful votes
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Stay away
June 23, 2021

Horrible experience with this currently and in the past. It seems they just send horrible specimens knowing they cannot be returned easy due to size. 1 for 10 about on the trees or plants living. Totally unacceptable. I don't buy it that in 2 days of spring weather a tree will die. It's bogus. They send sticks i. E. no leaves sometimes no roots. Will NEVER use again. Also the free shippingis in the prices. Prices are astronomical for said sticks being sent.

Date of experience: June 16, 2021
Racheal S. — Trees.com Rep
over a year old

We are so sorry to hear how your plants arrived! Shipping stress will cause plants to drop some leaves but typically they will push out new, beautiful growth within just a few weeks.
Please keep us posted on how it's doing so that we can assist you further if it does not recover!

From the business

  • +1 800-973-8959
  • Fort Mill, SOUTH CAROLINA, United States
  • Founded in 2003
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