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TravelRepublic

1.5

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TravelRepublic Reviews Summary

TravelRepublic has a rating of 1.5 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TravelRepublic most frequently mention and customer service. TravelRepublic ranks 390th among Vacation sites.

service
8
value
8
shipping
4
returns
6
quality
6

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GB
1 review
0 helpful votes
Follow Moira A.
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Friendly and welcoming
August 10, 2017

Booked through travel republic who were very efficient booked Thursday flight tickets hotel voucher and transfer voucher came by Monday morning Glenda was really nice nothing was a problem made the booking very easy we stayed at the hermes hotel mehmet and the staff were amazing and friendly the hotel was clean the cleaners made sure the towels every other day were fresh ones bedding was changed twice we only stayed one week the breakfast was plentiful if you wanted full english you could have one for a small fee if I go to marmaris again I would stay at hermes hotel we left at 1.50am Monday morning and mehmet and all the staff came to see us of nothing was too much trouble for them and there guests so thakyou travel republic and mehmet and the staff and guests at the hermes hotel.

Date of experience: August 9, 2017
Turkiye
1 review
0 helpful votes
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X13 of us went & were amazed that ONLY =- X 6 others were staying inTHE HOTEL WHICH HAS OVER X300 beds. IT WAS COLD THE FOOD WAS GENERALLY POORAS THEY WERE TRYING TO ECONOMISE. THE STAFF HAD BLANKETS OVER THEIR SHOULDERS IN RECEPTION & DINING ROOM. OTHER AREAS WERE TOO COLD DESPITE OUR COMPLAINING. HORRIBLE EXPERIENCE OVERALL.

Date of experience: April 4, 2017
GB
1 review
5 helpful votes
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We had issues throughout our stay including allocated room, cockroaches, air conditioning leaked all over our room all week, filthy sagging mattresses. Complained on our return and travel republic denied all knowledge. Don't waste your money. Cowboy firm

Date of experience: October 13, 2016
GB
1 review
4 helpful votes
Follow Colette G.
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Booked holiday for me and autistic child with travel republic. Not only did they place is in a dirty, extremely noisy hotel on return flight when for to airport it was cancelled by easyjet indefinitely. With very little money left in own account I had to dip into child's savings for another flight £324 to get us home. When tried to claim cancelled flight and other flights money back from travel republic they have refused to assist me in any way, shape or form. I would tell anyone DO NOT BOOK WITH THIS COMPANY. AVOID LIKE THE PLAGUE.

Date of experience: August 10, 2016
GB
1 review
2 helpful votes
Follow Maureen E.
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If you have any kind of problem they don't want to know!
I booked transfers with them, they use a company called A2B transfers who are terrible do not turn up and you are left making your own way to airport!
Travel Republic are not interested!
I will never use this company

Date of experience: February 26, 2016
GB
1 review
1 helpful vote
Follow Lynn S.
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Flight booking
February 1, 2016

Good experience with Travel Republic
I recently booked two separate flights with them, realised within 6 hours that I'd booked the wrong dates. They were very helpful in changing them with no fee(as it was within 24hours), they called back when they said they would twice. No complaints it was my first booking with them and based on that would definitely use them again.

Date of experience: January 31, 2016
GB
3 reviews
7 helpful votes
Follow Lynn P.
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Excellent
September 7, 2015

Have used these on loads of occasions from holidays to hotels. Their £1.00 deposit scheme has made it possible for me to treat my kids to a few trips away that I otherwise wouldn't have been able to afford. Reasonable priced holidays
Easy to use website for booking and customer service is excellent when I've needed to ring. Just booked a transfer through them a lot cheaper than hoppa so we'll see how that goes. Wouldn't hesitate to use them again

Date of experience: September 7, 2015
Ireland
1 review
7 helpful votes
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Be careful when booking with this company, They have terms and conditions that are not made clear at the time of booking. Recently I placed a deposit on accommodation. A deposit is normally taken to be a monies paid down and you lose that deposit if you fail to fulfill your side of the contract by the date outlined. The term deposit is misleading. You will in fact be charge 40 euro or more if you wish to cancel your booking. I was cancelling a booking a two months in advance. I have been a customer of Travel Republic for some time and have recommended it to others. The have changed their terms of business. I will now be using a company whose terms are way clearer. It is very disappointing.

Date of experience: August 31, 2015
Ecuador
6 reviews
13 helpful votes
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They don't allow listings for hotels in south america. Their customer service sucks they get back to you very late and when you call them they only have the option to assist people that made bookings and not businesses.

Date of experience: September 6, 2013
GB
1 review
5 helpful votes
Follow James F.
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Booked an hotel whith travelrepublic.co.uk in October when I got to hotel they had no room for me and told me to come back next day. Found my own hotel in the end when I got back home complained to travelrepublic you can only do this by email, but i am getting nowhere after two months.

Would never use this site again and would never recommend them to any one.

Date of experience: December 17, 2011