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Travelopick

2.6

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From the business

Travelling is fun and exciting, something that we all love to do. Getting away from the routine of a regular mundane life can turn out to be a life-enriching experience. To further enhance that experience, it is important that you have the kind of flight tickets. And to help you out in your quest, TraveloPick is here every step of the way.

No matter where in the world you’re travelling to, or what your travel budget is, we are here to find some of the lowest airfares available for the kind of flight tickets you want. Our travel experts understand the varied travel requirements of different types of travelers. Hence, when you browse our website, you are bound to find flights that suit your requirements.

In addition to providing all the above mentioned travel products and services, we also roll out a number of travel deals from time to time, using which you get your flight tickets at marked down rates. If you need any help with the booking process or need to have any queries answ...


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Travelopick Reviews Summary

Travelopick has a rating of 2.6 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Travelopick most frequently mention and customer service. Travelopick ranks 42nd among Travel Agency sites.

service
24
value
20
shipping
9
returns
16
quality
18

Instant Feedback

11,873 reviews

We monitor reviews for authenticity

Oregon
3 reviews
0 helpful votes
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The dispute was resolved quickly
September 30, 2023

Management swiftly resolved the dispute following the receipt of the complaint. I am happy that my dispute had been addressed and resolved very quickly, the same day from the management.

Date of experience: August 31, 2023
Pennsylvania
1 review
0 helpful votes
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Bait and Switch
September 18, 2023

I booked a flight for two at 3800 dollars on travelopick. They immediately took the money out of my bank account. The gave me a confirmation number. Two hours later they said an extra $350 because the price went up on American Airlines. I refused to pay and requested a refund. I call back and they tell me the flight is booked sold out (after seeing same price on website again). I checked with American Airlines and there were 20 plus seats avaliable and American Airlines didn't change the price the attendant said. Let's see how long it takes to get the money back. I'll keep you informed. Advice go directly to airline carrier and you will get close to their bait and switch price.

Travelopick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2023
Germany
1 review
1 helpful vote
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Refund policy and process
September 9, 2023

As of right now I'm in the process of trying to resolve the issue. Linda reached out to try and get the process resolved. As soon as the process is resolved I will be back with another review.

Date of experience: August 10, 2023
Maryland
1 review
0 helpful votes
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Great
August 30, 2023

Very friendly, helpful and great service. Will do buy my ticket in the ft again with them.

Date of experience: July 31, 2023
Canada
1 review
1 helpful vote
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Will not ever purchasing from any other travel agents Its better to book directly through the airline. This site is not helpful at all

Travelopick attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 26, 2023
Washington
1 review
0 helpful votes
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Mileage Issue
August 17, 2023

Travelopick personal contact me and resolved my issue promptly and professionall.
If will he great if all website resolve issues like they have done.

Date of experience: July 18, 2023
Colorado
1 review
0 helpful votes
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There was not an easy way to register for a discount code. There was not a book now section on the website. Anyway- we finally got it booked by selecting a seat, paying extra for both ways. It worked out now.

Date of experience: July 13, 2023
Illinois
1 review
1 helpful vote
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Beware - It's a bait and switch company
July 29, 2023

Booked a ticket from Travelopick website. Once I paid for it, received following email. "Booking Id is 1XXXXXX, Booking Status - Confirmed - We've received your booking request and payment. We are processing your reservation with the carriers. This usually takes just a few minutes, but in some rare situations, it might take up to 24 hours to confirm your booking."

I had not received an email next day so, I called to see the status. They said the airline has changed the price, and that price is no longer available. We cannot honor that price. You have to pay the additional $178 of the difference. I checked their website while I was on the call and it still showed the same price that I booked the ticket for. I mentioned to the rep and she said their website has not been updated with the new price. I said you have to honor the price that you booked my ticket for. They just hung up the call. I called again, talked to different rep and as soon as I gave their booking id that person hung up again. I tried with different phone and asked for a supervisor to talk to, they hung up again. I called several hours later and talked to another rep, they said your booking has been cancelled and the refund has been issued. Then, they sent an email with the cancellation. I said, this is America. You have to honor the price that you advertise. They again hung up.

Today is third day and their website is still showing the same lower rate. It seems like that they advertise lower prices on their website and take a booking. Once it's booked, they say that the airline has changed the price, and it has gone up so you have to pay the difference. Don't buy tickets from them. I am not sure how their rating is so high.

Date of experience: June 28, 2023
Ohio
1 review
1 helpful vote
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I book a ticket from these asholes I was inside the airport I missed some information I being calling over an hour they never called because I was trying to do my booking online,when one Mr stupid finally answered he refused to help we ended up missing our flight I will make sure the government knows how these scammers are stealing the citizens money they're a bunch of idiots I'll make these scammers be on the News to become famous for stealing people's money

Date of experience: June 23, 2023
California
1 review
0 helpful votes
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Baggage fees
July 22, 2023

I recently traveled to Orlando. When I arrived at Delta they notified me that they do not accept Travelopick baggage fee of $74. I had to pay $30 each way. Travelopick stated they will issue a refund. Needless to say that hasn't happened and I've been ghosted by them. Never again. I do not recommend this company

Date of experience: June 22, 2023
O.R.M. T. Travelopick Rep
over a year old

Dear Linda,

Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online.

We were unable to locate your reservation details based on your provided information.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (254) 638 0057 or write to us at [email protected] anytime with your reservation details and your concern and we would be will do everything within our means to resolve this soon.

Please be rest assured that your concern would be resolved to the best of our ability.

Regards,
Travelopick.com

Florida
1 review
0 helpful votes
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Quick response
July 14, 2023

Very helpful with quick response to questions I had.

Date of experience: June 13, 2023
Michigan
1 review
0 helpful votes
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It's been awhile
July 8, 2023

Found a reasonable ticket. Price went up as we selected, so had to change flight times. Got a good flight for a good price. Had to pay each seat per flight. But overall not a bad deal.

Date of experience: June 8, 2023
O.R.M. T. Travelopick Rep
over a year old

Dear Matthew,

Thanks for sharing your feedback and bringing this issue to our attention. We are looking into this issue and will do everything within our means to resolve this soon.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line@ +1 (254) 638 0057 or write to us at [email protected] anytime.

Regards,
Travelopick.com

Florida
1 review
0 helpful votes
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So far so good
June 29, 2023

I would still check with the airline's website first to see if you can get a good price and a seat assignment there, (which is a deal breaker for me if I can't be guaranteed to sit with my husband on a flight) before going to Travelopick. However, that being said, I must admit that Travelopick was very helpful and there was never a long wait to get a customer service agent on the phone ready to help. They understood what I wanted and did their best to get me the deal and particulars that I wanted. I've called a few times since I booked with them and they answered the phone immediately and were very helpful and I accomplished what I wanted on the same call. I felt that I got the same if not better price on airline tickets that I would have received at the airline's website. I was happy with the service I got. I'm hoping everything goes as smoothly at the airport on the day of my trip.

Date of experience: May 29, 2023
Florida
1 review
0 helpful votes
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All the extra fees were confusing and irritating.
On the plus side, the site itself worked well.

Date of experience: May 17, 2023
O.R.M. T. Travelopick Rep
over a year old

Dear Kristen,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience interacting with Mason Kemp. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Travelopick.com

North Carolina
1 review
1 helpful vote
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Illegal charges
May 19, 2023

Travelopick charged $74. For Baggage Charges and told me that my partner and I had paid to check one bag each. We had to pay American Airlines $60. Each for checking one bag each, because AA does not authorize any 3rd party business to charge baggage charges. Had to jump through too many hoops to request a refund from Travelopick. They also charged $197. To change my fight (two months ahead if time) from a Friday to the next day (Saturday)… Unbelievable! WOULD NOT RECOMMEND USING THIS COMPANY!

Date of experience: April 19, 2023
Pennsylvania
1 review
0 helpful votes
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Change of Heart
May 5, 2023

I would like to say that I am please with the recent turn of events regarding my booking with Travelopick because of the three free bags allowed us as senior citizens. Thank you!

Date of experience: April 5, 2023
Idaho
1 review
0 helpful votes
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Mason
April 23, 2023

This booking was frustrating because every little thing costs more $. I've never heard of having to pay for selecting my seats before.

Update: The company called to resolve the issue I had successfully.

Date of experience: March 23, 2023
O.R.M. T. Travelopick Rep
over a year old

Dear Larry,

Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met. We are looking into this issue and will do everything within our means to resolve this soon.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact numbers provided but landed on voicemail. We have left you a detailed voice messages that you may refer to and contact us.

We intend to get your queries resolved at the earliest and have a positive feedback from you. Hence, we request you to contact our customer support line@ +1 (254) 638 0057 or write to us at [email protected] anytime.

Regards,
Travelopick.com

California
1 review
0 helpful votes
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Tickets
April 19, 2023

Booking process could be less vague but the call back regarding my feedback was really not expercted in a good way. Its good to see they read it and act on it

Date of experience: March 19, 2023
Pennsylvania
1 review
0 helpful votes
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Amend
April 7, 2023

The rep Mason gave me information to help me feel more comfortable about this flight.

Date of experience: March 8, 2023
O.R.M. T. Travelopick Rep
over a year old

Dear Janet,

Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation online. We are looking into this issue and will do everything within our means to resolve this soon.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact numbers provided but landed on voicemail. We have left you detailed voicemails that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence we request you to contact our customer support line@ +1 (216) 302 2732 or write to us at [email protected] anytime.

Regards,
Travelopick.com

Michigan
1 review
0 helpful votes
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First time user...
February 27, 2023

First submission did not go through, so had to redo it. Not sure what the problem was, but thereafter, it couldn't have been simpler. Called because I didn't switch the gender, & wanted to get my Traveler ID # recorded. Travis was very helpful & kind.

Date of experience: February 26, 2023