Transglobal ExpressReviews 72

I don't write reviews normally but I was impressed with the help desk as they helped me send my first parcel as I was having trouble with my printer and they said just give to courier driver and they would sort paper work out for me at the head office. Brilliant company.

Package collected from UK home address and delivered within 24 hours to Spain. Very impressed with the efficiency of this company.

Good service from Transglobal. I sent a package to Florida using a 5-day service, it was still sitting in England 5 days later. It eventually arrived within 10 days but everything was intact with no damage.

What a disappointment, I sent a parcel to the USA over a month ago and am confident in the sizes I gave for it, I even added a cm all round so I was safe - or so I thought.

Four weeks after the parcel was delivered, with no way to physical check the measurements now, this company are demanding an additional £50+ claiming the parcel was 9cm larger that I measured it at. They will not give me any proof of the size they measured, but insist if I don't agree then I have to give them photographic proof with a tape measure and the shipping documents next to it - how can I do that when it left me a month ago!

They had every opportunity to provide me with this very same proof when they claim it was realised it was a different size, but they did not, so although they could have proven this one way or the other, they chose not to, and now expect me to hand them £50+ for their incompetence.

You just can't trust these guys, use another company and save yourselves the grief of Transglobal rip off.

TP-*******

Never using these guys again, package delivered after 20 days and this is when I paid extra for express delivery

Will certainly use them again for courier services. Its great to use a service where they proactively manage your account and you can speak with a person to deal with queries.

I used Transglobal to send package to US from UK. Cost a mere fraction of what Royal Mail and other couriers charge. Arrived in 5 days fully tracked! Nothing neg to say, service well beyond expectations for amazingly low price.

My go-to for overseas shipping, and some domestic (UK) shipments. Reliable, affordable, professional. I never have an issue with TG. No hidden costs, no surprise demands for extra shipping fees, and even a useful amount of cash back for loyalty. Quite simply the best out there.

This company smashed items we had kept for 30 years since we were married. We marked very box fragile and stated that they were ceramic content in the main but nearly all of a 10 box consignment arrived smashed. It was ll packed in bubble wrap and quite a few items in their original boxes. They even snapped the legs of a slow cooker we sent. If you are ever thinking a using this company DON'T, just take a sledge hammer to your sentimental items and save yourself alot of money. They blamed the courier who they employed which is disgraceful and offered us 8 pound in compensation which I told them to keep. DON'T EVER USE THIS COMPANY

I attempted to get 1 small pallet delivered for my business, this was to be the first of many but I will not be using this service again. The pallet was to be delivered via DHL, I had to keep chasing it as it had not been delivered. Every time I contacted Trans global express I was told they would investigate, but again it was ME who had to keep contacting them rather than them keeping me informed. Finally after 3 WEEKS I get the original pallet back after no attempt to deliver it! Terrible service and customer experience

Used Baggage Hub who contract trans global. Boxes to UK from Canada. One box got wet somehow so they put most everything into their box. Umbrella didn't quite fit so they just broke the handle to stuff it in! Then all the wet clothes put in which became mildewy and mouldy. 3 items totally missing! Bunch of thieving crooks!

Terrible service. Booked a collection for a Monday, no courier showed up. No courier showed up Tuesday either, or halfway through Wednesday afternoon so I called up to find out why. They told me that their system does not monitor the collections and does not automatically rebook missed collection! So promised it would be rebooked for the Thursday, as now too late for Wednesday, but of course, no show again, or Friday.

Cheaper courier service, but this is obviously why, you get what you pay for.
Arranged FedEx now instead!

My order has been shipped by the seller on October 27th from the UK to Croatia. It's been more than a month now and it still hasn't arrived. Transglobal Express is avoiding to confirm the location of the shipment and are giving false allegations when it will arrive. The order tracking doesn't work. Every time I try to contact them they politely ask for an additional 48 hours to get an update on the shipment. They always come back with the same dishonest reply.
Stay as far away as you can from this company!

I paid $50 for a photocopy of the back of a pinball machine glass when it was sold as being a replacement for pinball machine glass. It would have been a fairly decent at the price I bought it for what they sent me was about a a ten-cent photocopy that was laminated completely useless for what I was trying to do and quite obviously fraudulent complete garbage my $50 would have been more useful as toilet paper