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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
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Love the clutch -it's so clutch!
June 27, 2022

She was quick in response and my purchase was well wrapped!

Date of experience: June 27, 2022
Oregon
1 review
0 helpful votes
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It was very fast
June 27, 2022

But they are half number bigger for me
I loved them but I need a half number lest
I need 40.5 I hope you have more

Date of experience: June 27, 2022
California
2 reviews
0 helpful votes
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What a beautiful belt, I love it!
June 27, 2022

I love that sent it, went you told me the description is how it looks

Date of experience: June 26, 2022
Texas
1 review
0 helpful votes
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Beautiful bag!
June 27, 2022

My fendi bag was in great condition and looked just like the pics on the site.

Date of experience: June 26, 2022
California
1 review
0 helpful votes
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Excellent item as described.
June 26, 2022

Great item and very quick shipping from the seller.

Date of experience: June 26, 2022
New York
1 review
0 helpful votes
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LoubiGal
June 26, 2022

Quick and easy to purchase online. Hassle free and they had my size in the designer shoe brand.

Date of experience: June 25, 2022
California
1 review
0 helpful votes
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Perfect transaction!
June 26, 2022

The item I purchased is even more beautiful than pictured, and the seller shipped it so fast! A+++

Date of experience: June 25, 2022
Pennsylvania
1 review
0 helpful votes
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Louis Vuitton Tote
June 26, 2022

Excellent experience. Tote as described. Have received many compliments,

Date of experience: June 25, 2022
Georgia
1 review
0 helpful votes
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Love Tradesy
June 25, 2022

Love Tradesy. Easy returns. Good communication. Shipping time a bit slow.

Date of experience: June 25, 2022
Texas
1 review
0 helpful votes
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Love Tradesy
June 25, 2022

Good communication with the seller, everything was packaged nice and neatly

Date of experience: June 25, 2022
New York
1 review
0 helpful votes
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Like new
June 25, 2022

Perfect experience. Item like new. Shipped immediately.

Date of experience: June 25, 2022
Virginia
2 reviews
0 helpful votes
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Shopaholic
June 25, 2022

Great product looks the same as in the picture. Good quality and love the mini size. Shipping was very fast overall great experience.

Date of experience: June 25, 2022
Michigan
1 review
0 helpful votes
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Gorgeous item! A+ seller!
June 25, 2022

Gucci card holder exactly as described! Very beautiful! Thank you!

Date of experience: June 25, 2022
Alabama
1 review
0 helpful votes
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Louis Vuitton Alma BB
June 25, 2022

Very good! Great communication! Beautiful bag and quick shipping.

Date of experience: June 25, 2022
Georgia
1 review
0 helpful votes
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Quality and Style
June 25, 2022
Updated review

Had a good experience and will $#*! on my experience.

Date of experience: June 25, 2022

Had a good experience
February 25, 2022
Previous review

Had a good experience

Date of experience: February 25, 2022
Virginia
1 review
0 helpful votes
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Great item
June 25, 2022

Will know more when item is received, my first purchase from Tradsey. Awesome, item is gorgeous

Date of experience: June 25, 2022
California
1 review
0 helpful votes
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Absolutely gorgeous!
June 25, 2022

I have been blessed to find collector pieces in very good condition that looks like new at Tradesy. I am so pleased with my new addition to my collection.

Date of experience: June 24, 2022
Nevada
1 review
0 helpful votes
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Perfect sunglasses
June 25, 2022

Great seller. Fast shipping. Fair pricing and authentic item as described. Thank you.

Date of experience: June 24, 2022
Nevada
1 review
0 helpful votes
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Order a sunglasses
July 25, 2022

Received a sunglasses but no case. But since it's was stolen from my car I'm happy that I had glasses back

Date of experience: June 24, 2022
dev o. — Tradesy Rep
over a year old

Hi Svetlana,

We recently received your feedback and wanted to follow up with you! We're so sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

Returns take approximately 5-7 days to process once the item is delivered to Tradesy HQ. Our Returns and Authentication Team will carefully review your item and then send a detailed email once it's complete.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

Washington
1 review
0 helpful votes
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No problems
June 24, 2022

The jewelry looks better than the picture of it on the Tradesy website. It's nice.

Date of experience: June 24, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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