logo

Tradesy

Check out our latest communities fighting
AI scams on Reddit and Facebook

This website seems to be closed. Find similar businesses

business logo of Tradesy

Tradesy

3.7
tradesy.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Lisa Z.
Unfollow Lisa Z.
Share Review
Report Review

Jimmy Choo purse
July 6, 2022

Quick sale and quick shipping- would buy from this buyer again

Date of experience: July 6, 2022
Alabama
1 review
0 helpful votes
Follow April O.
Unfollow April O.
Share Review
Report Review

Perfect!
July 6, 2022

Quick and fast delivery! Absolutely love my Free People kimono... can't wait to wear it! Thank you for such a bargain

Date of experience: July 6, 2022
Texas
1 review
0 helpful votes
Follow Margie O.
Unfollow Margie O.
Share Review
Report Review

Louis vuitton bag
July 6, 2022

Very fast delivery. Item was excellent quality and exactly as described.

Date of experience: July 5, 2022
Arizona
1 review
0 helpful votes
Follow Rita V.
Unfollow Rita V.
Share Review
Report Review

Ghost bead necklace.
July 6, 2022

Nicely made. Fast shipping. Well packed.
Thank you!

Date of experience: July 5, 2022
California
1 review
0 helpful votes
Follow Kristen M.
Unfollow Kristen M.
Share Review
Report Review

Kate spade wallet
July 6, 2022

Very good quick and efficient, perfectly packaged! Thank you!

Date of experience: July 5, 2022
Illinois
5 reviews
0 helpful votes
Follow Linda A.
Unfollow Linda A.
Share Review
Report Review

Great Top
July 5, 2022

I have been looking for a top that will go with aqua sweatpants. This is perfect. Fast shipping. Easy transaction.

Date of experience: July 5, 2022
Ohio
1 review
0 helpful votes
Follow Cassandra O.
Unfollow Cassandra O.
Share Review
Report Review

Gucci Boston Bag
July 5, 2022

Beautiful bag! Exactly as described and arrived earlier than expected

Date of experience: July 5, 2022
Alaska
1 review
0 helpful votes
Follow null P.
Unfollow null P.
Share Review
Report Review

Great site
July 5, 2022

Easy shopping. Searches what I was looking for and found good option.

Date of experience: July 5, 2022
Texas
1 review
0 helpful votes
Follow Patsy D.
Unfollow Patsy D.
Share Review
Report Review

Gucci bag
August 4, 2022

I like the bag but am disappointed in how filthy the inside was when I opened it up. This was my first purchase from Tradesy and have to say that the customer service has been very good and responsive but the condition of the bag will make me think twice on any future purchases.

Date of experience: July 5, 2022
dev o. — Tradesy Rep
over a year old

Hi Patsy,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with your latest purchase!

We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

Texas
1 review
0 helpful votes
Follow Megela Y.
Unfollow Megela Y.
Share Review
Report Review

Amazing
July 5, 2022

This truly was smooth and wonderful experience. The seller had awesome customer service and I will definitely purchase from here again. Thank you for your kindness.

Date of experience: July 5, 2022
Minnesota
1 review
0 helpful votes
Follow M N.
Unfollow M N.
Share Review
Report Review

LV crossbody
July 5, 2022

Easy shopping experience. Fast delivery. Will definitely use website again.

Date of experience: July 5, 2022
Maryland
1 review
0 helpful votes
Follow T Jennie F.
Unfollow T Jennie F.
Share Review
Report Review

Nice, very easy and stress-free
July 5, 2022

The process was very easy, delivery was very smooth and on time. The product is beautiful, it's exactly as picture.

Date of experience: July 5, 2022
Connecticut
1 review
0 helpful votes
Follow Liz E.
Unfollow Liz E.
Share Review
Report Review

Nice packaging
July 5, 2022

Good quick and simple very nicely packed was happy with my purchase

Date of experience: July 5, 2022
Virginia
1 review
0 helpful votes
Follow adrienne Z.
Unfollow adrienne Z.
Share Review
Report Review

Fendi Sneakers
July 5, 2022

Fast shipping and the product came with the box and a cute note attached. I'm very satisfied! Thanks

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
Follow Briana Z.
Unfollow Briana Z.
Share Review
Report Review

Louis Vuitton Pink Trunk Scarf
July 5, 2022

I had missed out on this particular scarf when it was available on LV's website. I was so happy to find a brand new one, with tags still attached, online. The seller shipped the scarf immediately and it arrived quickly and packaged nicely. The scarf even came in a LV box. Thank you again!

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
Follow Olivia M.
Unfollow Olivia M.
Share Review
Report Review

First Time Shopper
July 5, 2022

This is my first time using this marketplace and I had a seamless experience! Thank you!

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
Follow Karina K.
Unfollow Karina K.
Share Review
Report Review

Perfect
July 5, 2022

Item as described, fast shipping, thank you so much

Date of experience: July 5, 2022
New York
1 review
0 helpful votes
Follow Irene Q.
Unfollow Irene Q.
Share Review
Report Review

Review
August 4, 2022

My package came on time. However, my bag was sticky and I will be taking it to be professionally cleaned.

Date of experience: July 5, 2022
dev o. — Tradesy Rep
over a year old

Hi Irene,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with your recent purchase! Please know if you are not 100% satisfied we do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment. To us, your feedback is everything.

North Carolina
1 review
0 helpful votes
Follow Valerie F.
Unfollow Valerie F.
Share Review
Report Review

Would recommend seller
July 5, 2022

Brand new as stated, well packaged, prompt delivery

Date of experience: July 5, 2022
Texas
1 review
0 helpful votes
Follow Dora Y.
Unfollow Dora Y.
Share Review
Report Review

Great find!
July 5, 2022

Easy shopping through the Tradesy app and fast shipping.

Date of experience: July 4, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos