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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

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Texas
1 review
1 helpful vote
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Do Not Sell On This Site
October 30, 2018

There marketing and fees are unclear and although they say you will receive funds in a timely manner, you don't get them for over a month.

Date of experience: October 30, 2018
Texas
1 review
1 helpful vote
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As a seller, I have had to call/write to ask for my funds. I have an item that shows funds released on 10/4/2018 and it is 10/24/2018 and the funds are not in my PayPal acct.,

Date of experience: October 29, 2018
Tennessee
1 review
0 helpful votes
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I love tradesy! I've never had a problem with any of the items i've purchased! WOuld like more promo codes for lower purchases!

Date of experience: October 29, 2018
New York
2 reviews
1 helpful vote
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Tradesy is the Goat
October 24, 2018

I love their items, you get great prices and speedy shipments. I love their variety of bags & shoes. I recommend to shop with tradesy.

Date of experience: October 23, 2018
Kentucky
1 review
0 helpful votes
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The site has great deals and lots to choose from, I will recommend all my friends! The checkout was easy and convenient... the options to pay make having luxury items available for everyone

Date of experience: October 22, 2018
Illinois
1 review
2 helpful votes
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Terrible Site
October 22, 2018

I bought a dress on Tradesy.com. The description said 'New'. When I received the dress, it looked like it was 100 years old, with yellowish color instead of white. I tried to return it, but the representative said that the image displayed the discoloration, which was not true. Also, how the dress could be sold as 'New' if it displayed the signs of yellowish fading color?

Date of experience: October 22, 2018
Georgia
1 review
0 helpful votes
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Excellent...!
October 22, 2018

I have been with Tradesy for about a year now... I love shopping on this site... they offer payments with multiple payment options... Tradesy is a Secure... Reliable Site to shop with...!... A++++++++

Date of experience: October 21, 2018
Nevada
2 reviews
0 helpful votes
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Better than ThredUP
October 21, 2018

Tradesy makes communication with the owner a breeze and they have higher quality of merchandise and I find the prices are reasonable.

Date of experience: October 19, 2018
Missouri
1 review
2 helpful votes
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I have sold item's September 28. It's Oktober 18 and I still don't have money for two sales. I'm very disappointed from all. The costumer service ignore my message and emails. Don't waste your stuff, it's like putting in the trash.

Date of experience: October 18, 2018
Wisconsin
4 reviews
6 helpful votes
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Awesome for Buyers
October 17, 2018

I am reviewing this as a buyer since I've never tried to sell anything on this site, but as a buyer I've had no issues. Sellers are courteous and responsive and their items are 100% authentic from my experience.

Date of experience: October 15, 2018
Florida
1 review
5 helpful votes
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Sellers Get Ripped Off
October 14, 2018

Buyers can use and abuse a product and Tradesy will refund them. (Sounds like ebay a few years back). High selling fees. Watch the mark down/sales program. The will want you to sell an item for less and then you realize that Tradesy makes money & not the seller. Customer Service- all lies. Sellers have no protection. I've had Christian Louboutin shoes returned- showing extra wear. Plus, they will accept a return from a seller 3 weeks after the sell, even though they have a 4 day return policy. Tradesy seems like a scam.

Date of experience: October 14, 2018
Louisiana
1 review
4 helpful votes
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Do not use Tradesy
October 12, 2018

Do not use Tradesy. Attempted to sell a pair of Christian Louboutins that I purchased from Neiman Marcus. The shoes were sent in barely worn condition, along with the box with original stickers and duster bag. Buyer claimed that they were fraudulent, which I would have been fine with but upon return the shoes had obviously been worn, were missing the gel insoles I had shipped the shoes with and original price tag sticker had been removed from the box. Tradesy's "solution" was to offer me a $30 credit. I have filed a claim with the Better Business Bureau, but I doubt it will lead anywhere. I do not suggest using this service, and have had much better experiences with The RealReal, who purchase your item directly from you and manage all sales themselves. They do take a bigger cut, but I would've preferred that then the to have dealt with this horrendous experience.

Date of experience: October 12, 2018
Florida
3 reviews
10 helpful votes
Follow Crystal H.
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I have been a high volume seller on Tradesy for years! They don't pay their sellers in a timely fashion at all when we clearly earned it! Their fees have become outrageous!
I'm considering selling what I have on there and deleting my account.

Date of experience: October 12, 2018
Florida
2 reviews
0 helpful votes
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GREAT Experience
October 12, 2018

This is the best Shopping experience ever!
Love Tradesy! All items are priced just right!
I will definitely purchase from Tradesy again!

Date of experience: October 11, 2018
Ohio
1 review
1 helpful vote
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Purchased a lv recently. Although the seller showed pic of the bag it was not in the condition as the seller said. The lining of the bag was more than a little tattered
My poor husband feeling sorry for me removed the lining thinking he would get it redone. Horrible idea now I'm stuck with it. I don't trust this site.

Date of experience: October 10, 2018
Indiana
1 review
0 helpful votes
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Love shopping with Tradesy. My 3rd time buying. Everything I have purchased is just as it was described. Will shop again and again with them

Date of experience: October 9, 2018
Texas
1 review
0 helpful votes
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I will definitely be back as I rework my wardrobe! The exietience was so easy and I am looking forward to getting the wonderful dresses soon!

Date of experience: October 7, 2018
Maryland
1 review
0 helpful votes
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I just received 2 of my purchases out of 4 made 3 days ago. I am impressed with BITH items. I admit a little reluctant because i was a first time buyer but my experience has been fun and exciting thus far. VERY SATISFIED BUYER

Date of experience: October 6, 2018
Colorado
5 reviews
9 helpful votes
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I don't buy from this site because I find them obnoxious to sellers. There commission is 20% and 20% on postage. If a buyer want to overnight something, Tradesy takes 20% of the aready expensive cost. Then after the package is delivered they take up to 3 weeks to make funds available and another week to get it into your account. There in the business of earning interest off your money.

Date of experience: October 4, 2018
Massachusetts
2 reviews
2 helpful votes
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I listed some items on Tradesy. The fee for sold items was sort of high, but I was OK with that since I can list my items at a bit higher on this site. So I sold a necklace and found out that you have to wait 21 days for the money to be available. OK, I understand. Tradesy wants to make sure that everything is OK with the buyer. Then I go to list a high end item, but the designer wasn't on their list (although every one of this designers items are in the $3,000 and up. Mine was the lowest at $1,100). Then I find out that I can't get the name of the designer in my title unless I play a game with adding numbers to the front of the title. Really? Seriously? Then I find out that they require a white background. OK, I should have done more research about listing, but instead of notifying me, they went ahead a took my black background and made it white and the picture was terrible. I emailed them but have not heard back. I removed my item. Then today was the last straw. My 21 days was up and I transferred my money only to find out that Tradesy might take another 7 days to get around to it. Are you kidding me? I'm done with Tradesy. I'm making money on other platforms and don't need this aggravation.

Date of experience: October 4, 2018

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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