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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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On time delivery
March 30, 2021

Merchandise was shipped quickly and in great shape.

Date of experience: March 29, 2021
Hawaii
1 review
0 helpful votes
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Great customer service
March 30, 2021

Great communication and fast shipping. Will buy again from Dacia.

Date of experience: March 29, 2021
Texas
1 review
0 helpful votes
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Awesome!
April 5, 2021

Fast shipping! Thank u so much! Highly recommend this seller! 10/10 :) <3

Date of experience: March 29, 2021
North Carolina
1 review
0 helpful votes
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Frye
March 30, 2021

Very nice bag. Fast shipping great experience. Will definitely shop again thank you

Date of experience: March 29, 2021
Georgia
1 review
0 helpful votes
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Excellent experience
April 5, 2021

The bag was as described and I'm very pleased with my purchase.

Date of experience: March 29, 2021
Arizona
1 review
0 helpful votes
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Romper
March 30, 2021

Great. Easy and fast. Will now always refer back to Tradesy website to shop.

Date of experience: March 29, 2021
Colorado
3 reviews
0 helpful votes
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Super service
March 30, 2021

Item was shipped almost immediately and arrived in great shape one day earl.

Date of experience: March 29, 2021
California
1 review
0 helpful votes
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I purchased 2 items.
March 29, 2021

When I received the Spanx leggings they were not washed and I was very surprised as she had not worn any underwear when she wore them and it showed. Very gross
As far as the Christian Louboutin's It was complicated as for days she said I had not purchased them. Only to hear back from her that it was me that made the purchase. This delayed my delivery

Date of experience: March 29, 2021
Texas
1 review
0 helpful votes
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Balmain Cropped Hoodie
March 29, 2021

Absolutely beautiful item. Even better than the pictures!

Date of experience: March 29, 2021
Massachusetts
1 review
0 helpful votes
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Perfect in every way!
March 29, 2021

Shoes arrived DAYS earlier than expected! Shoes are in perfect condition and fit like a glove! I could not find these shoes on retail websites that typically would and was anxious about ordering through a website I was not familiar with. Must say it was worth the gamble! Extremely pleased with how the shoes look and feel; no scuffs & all the original stickers are still attached. Thank you so much for helping me find my favorite shoes for the summer!

Date of experience: March 29, 2021
Texas
1 review
0 helpful votes
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Spider Senses say It's Great!
March 29, 2021

Fast shipping, great item and great experience! I'll be back again.

Date of experience: March 29, 2021
District of Columbia
1 review
0 helpful votes
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Satisfied Purchase
April 5, 2021

I love my bag and it's in perfect condition. I will definitely recommend friends.

Date of experience: March 29, 2021
Colorado
1 review
0 helpful votes
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Tory Burch
March 29, 2021

I ordered a Tory Burch Farida Fleming Bag from this seller and was careful to read the complete description before purchasing. I was promised a prompt shipping, tags on the bag, brand new condition and a dust bag included. This seller followed through with everything stated. I got my bag super fast, tags were still on, in great condition, and got the duster bag with it. Very very very happy with this purchase!

Date of experience: March 29, 2021
Florida
1 review
0 helpful votes
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Handbag in perfect condition!
March 29, 2021

Item arrived quick and in great condition, love my bag!

Date of experience: March 29, 2021
Pennsylvania
1 review
0 helpful votes
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SLP
March 29, 2021

No issues at all. The Seller thanked me before shipping the item. I received my item in a beautiful box and ribbon. Fits perfectly. I'm so pleased.

Date of experience: March 29, 2021
Arkansas
1 review
0 helpful votes
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Came as described
April 5, 2021

Tradsey was quick and the purse came as described.

Date of experience: March 29, 2021
Texas
1 review
0 helpful votes
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Hermès Bracelet
April 5, 2021

Good Good
Good Good
Good Good
Good Good
Good Good
Good Good
Good Good

Date of experience: March 29, 2021
Florida
1 review
0 helpful votes
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Shirl
March 29, 2021

This was my first time buying from Tradesy and the experience was great! I received the watch quickly and it was beautiful, as described. Will certainly use Tradesy again.

Date of experience: March 29, 2021
Colorado
1 review
0 helpful votes
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No help
April 28, 2021

I ordered a pair of $200 shoes, they said they were delivered and I never received them. I was told to wait 3 days which I think is ridiculous. I didn't receive them and now I have to wait 3 more days to have some sort of resolution? I'm out $200 dollars now with NOTHING in hand. I want my money back and I will never work with this company again, I ordered some shirts last year and some shady crap happened then too and I had to reorder them and finally got them a month later. I regret giving this company a second chance.

Date of experience: March 29, 2021
dev o. — Tradesy Rep
over a year old

Hi Kathryn,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience. We're also sorry to hear about the delay with your recent Chloe Sandals order.

After review, I see that the outcome from the claim that we filed for you may have taken a bit longer than expected. In situations where the item was delivered but never received, we try our best to estimate a timeframe though we are at the mercy of the USPS team. Regardless, we're terribly sorry that this took as long as it did.

I see that we were able to provide you with an update since this feedback was left, which is great! If you have any pressing questions or concerns, do not hesitate to contact us at 844-988-7233, Monday-Friday from 8AM-1PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

District of Columbia
1 review
0 helpful votes
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Very nice Bottega's
March 29, 2021

They arrived and the shoes are just as pictured and brand new.

Date of experience: March 29, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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