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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Satisfied customer
April 5, 2021

Came as described but looks great barely can see any of it

Date of experience: April 2, 2021
Florida
1 review
0 helpful votes
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Delivery
April 5, 2021

Great delivery time and great customer service if I need anything in the future I will definitely use tradesy again

Date of experience: April 2, 2021
Washington
1 review
0 helpful votes
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Niikolas Kirkwood flats
April 2, 2021

The product is in the exact same condition as described on the post and the seller was super prompt to mail the shoes to me, not to mention that the seller was very polite and adjusted the price per my request! They're cute and will be perfect to wear to the office during the summer months!

Date of experience: April 2, 2021
Kansas
1 review
0 helpful votes
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Love
April 5, 2021

Excellent! Delivery was fast! Arrived in good condition.

Date of experience: April 2, 2021
New York
1 review
0 helpful votes
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More wear than listed
May 2, 2021

It is definitely not "Like New", you can see the it has many more wears.

Date of experience: April 2, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

I noticed you have filed a misrepresentation claim for the Dolce&Gabbana bracelet, once we receive the item at our Tradesy HQ our Returns team will be able to review the return.

If there's anything else you need in the meantime, please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Florida
1 review
0 helpful votes
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Amazing dress
April 2, 2021

Quick shipping, amazing dress, I can't wait to wear it on my big dat

Date of experience: April 2, 2021
New York
1 review
0 helpful votes
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Awesome!
April 2, 2021

Shipped out really fast, in great condition, thank you so so so much!

Date of experience: April 2, 2021
Michigan
1 review
0 helpful votes
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Great Experience With Tradesy
April 2, 2021

Received item really quick. Shoes were in excellent shape and came within two days.

Date of experience: April 2, 2021
New York
1 review
0 helpful votes
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Love my dress! Thank you so much!
April 2, 2021

Great! I ordered and got my product on time. The dress is exactly what the description said it was.

Date of experience: April 1, 2021
Alaska
1 review
0 helpful votes
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So far so good!
April 2, 2021

Item was received in a timely fashion and was accurately described.

Date of experience: April 1, 2021
New Jersey
2 reviews
0 helpful votes
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Received Blazer
April 2, 2021

I received my blazer in wonderful condition. The seller sent a very nice thank you card with an added gift! I had a wonderful experience

Date of experience: April 1, 2021
Georgia
1 review
0 helpful votes
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Order received
April 5, 2021

Tradesy is good about authentication and making sure everything is legit before allowing sellers to ship.

Date of experience: April 1, 2021
California
1 review
0 helpful votes
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Beautiful
April 2, 2021

Beautiful fast shipping and delivery love my bag Beautiful beautiful beautiful

Date of experience: April 1, 2021
Nevada
1 review
0 helpful votes
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First Tradesy Purchase
April 2, 2021

Shoes delivered within a few days of my order and are exactly as described by the seller, I'm very happy with my purchase.

Date of experience: April 1, 2021
Pennsylvania
1 review
0 helpful votes
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Better than expected..
April 2, 2021

My first Tradesy purchase and definitely not my last. Fast shipment and beautiful bag.

Date of experience: April 1, 2021
Oregon
1 review
0 helpful votes
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Perfect!
April 5, 2021

I absolutely love these. White and gold is my favorite and they're in mint condition!

Date of experience: April 1, 2021
New York
1 review
0 helpful votes
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Bathing suit
May 2, 2021

No issues with seller whatsoever, quick shipping. The only thing I would say is a size small is really like an xxxxxs. Guess I'll have to drop the covid weight lol

Date of experience: April 1, 2021
dev o. — Tradesy Rep
over a year old

Hi Steph,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with the seller! We are so sorry the item you received was much smaller than expected.

Our sizing chart is an estimation, and unfortunately, the conversion can be so different between each brand - especially with some European brands. So, I always recommend reaching out to the seller beforehand if you have sizing concerns.

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Michigan
1 review
0 helpful votes
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Great
April 1, 2021

Great and on time. Communication was nice timely & straight to the point. Glasses are cool

Date of experience: April 1, 2021
Washington
1 review
0 helpful votes
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As described!
April 5, 2021

Good looking shoes for better price! Super excited to wear. Big Valentino fan!

Date of experience: April 1, 2021
California
1 review
0 helpful votes
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Shoes
April 1, 2021

Shoes heels had more damage than reported In the site

Date of experience: April 1, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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