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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Very happy - for the most part
April 4, 2021

I look to Tradesy for a certain experience and quality of items. It always delivers though I feel the search function could be a lot better.

Date of experience: April 4, 2021
California
1 review
0 helpful votes
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Quick shipping great seller
April 4, 2021

Honest wonderful seller. Thank you. I will be doing more buying from this seller

Date of experience: April 3, 2021
Illinois
1 review
0 helpful votes
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Fast and cute
April 4, 2021

They came in really quick and very happy with my purchase

Date of experience: April 3, 2021
Louisiana
1 review
0 helpful votes
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Fast shipping
April 4, 2021
Updated review

It was quick and easy and the only website that has this product available

Date of experience: April 3, 2021

Quick and easy
March 26, 2021
Previous review

Quick and easy

Date of experience: March 25, 2021
Florida
1 review
0 helpful votes
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Quick!
April 6, 2021

Order came very quickly, and exactly as pictured! Will be super cute to replace the old chain on my purse.

Date of experience: April 3, 2021
Texas
1 review
0 helpful votes
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Sorprensida
April 4, 2021

Encantada con mi palazo me quedo perfecto muchas gracias por sus servicios ya que la prenda es Take como la fotografĂ­a y de buena calidad

Date of experience: April 3, 2021
Nevada
1 review
0 helpful votes
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Great pair of Jean's
April 4, 2021

My experience with Tradesy has been nothing but satisfying. Service is on point.

Date of experience: April 3, 2021
Florida
1 review
0 helpful votes
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Yay!
April 4, 2021

Seller was very accommodating and dress is gorgeous!

Date of experience: April 3, 2021
Texas
1 review
0 helpful votes
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Tory Burch nano wallet
April 6, 2021

Great price and item arrived faster than the expected delivery date.

Date of experience: April 3, 2021
New Jersey
1 review
0 helpful votes
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Great!
April 3, 2021

Gorgeous bag, just as described. Fast shipping and bag was well packaged

Date of experience: April 3, 2021
Washington
2 reviews
0 helpful votes
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Great condition
April 3, 2021

The dress looks better than the pnotos online. It is actually a bit larger than expected, but alterations can easily be made. I will absolutely be shopping with Tradesy again.

Date of experience: April 3, 2021
Pennsylvania
2 reviews
0 helpful votes
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Good Purcha
April 3, 2021

Good Experience. Item was as advertised and delivered within a very timely manner.

Date of experience: April 3, 2021
California
2 reviews
0 helpful votes
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Extremely slow shipping
May 3, 2021

I ordered a pair of Valentino Rockstud wedges (brand new) and I absolutely love them. However, the shipping time was ridiculous. I placed my order on 3/16/21 (a Tuesday) and they were shipped out 7 days later on 3/22. I received them 10 days later on 3/31 so it took 16 days to receive my package and that seems like a long time for a $700 purchase. But overall, I love my shoes and got a great deal on them.

Date of experience: April 3, 2021
dev o. — Tradesy Rep
over a year old

Hi Anna,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We also wanted to take this opportunity to extend our sincerest apologies regarding the delay with your recent order. While we encourage our sellers to ship all orders out within 10 days, do know that you can always contact us if you're looking for an update on your order within that timeframe.

Feel free to give us a call at 844-988-7233, Monday-Friday from 8AM-1PM PST and any of our specialists would be more than happy to assist. Furthermore, you can write in at [email protected] and our team will respond as soon as possible.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Arkansas
1 review
0 helpful votes
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Love it!
April 5, 2021

The bag is gorgeous and new as described. Just wish shipping was quicker. But overall good experience!

Date of experience: April 3, 2021
Maryland
1 review
0 helpful votes
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Always great fashion at Tradesy
April 3, 2021

I fell in love with the Chloe bag. I wanted to get a new one but thought there might be an opportunity to save a few dollars and get an "almost new" one on Tradesy. I was right. I love it

Date of experience: April 3, 2021
Illinois
1 review
0 helpful votes
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What my wife was looking for
April 3, 2021

Shopping was was easy, glasses were as described and very nice!

Date of experience: April 3, 2021
Illinois
2 reviews
0 helpful votes
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So happy!
May 3, 2021

I have had 2 fabulous purchases with Tradesy. Will definitely use them again.

Date of experience: April 3, 2021
dev o. — Tradesy Rep
over a year old

Hi April,

We recently received your feedback and wanted to follow up with you. We're happy to hear about your positive experience with us thus far!

If there is anything further we can do to help make this experience amazing, please do not hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Georgia
1 review
0 helpful votes
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Chanel Gabrielle Backpack
April 3, 2021

It went well and the seller was very helpful with answering questions!

Date of experience: April 3, 2021
New Jersey
2 reviews
0 helpful votes
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Great buying experience
April 3, 2021
Updated review

The website is very easy to navigate. My experience was very positive. Photographs of product clean and well represented. Purchase was easy, questions addressed immediately. Sellers provided updates and answered questions in a timely manner.

Date of experience: April 3, 2021

Very easy to buy, website very easy to navigate
March 25, 2021
Previous review

Very easy to buy, website very easy to navigate. Photographs of product clean and well represented.

Date of experience: March 25, 2021
Virginia
1 review
0 helpful votes
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Great shoes, as shown in picture
April 3, 2021

Probably could have used a smaller box or more fill; box arrived a bit beat up but the shoes were safe.

Date of experience: April 3, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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