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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Super FAST delivery
May 5, 2021

Beautifully shipped. Hope my daughter likes it... we will see

Date of experience: May 5, 2021
New York
1 review
0 helpful votes
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Excellent!
May 5, 2021

I received my order quickly, and I am very pleased with the condition of the bag.

Date of experience: May 5, 2021
Maine
1 review
0 helpful votes
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First purchase
May 5, 2021
Updated review

Glad to see the possibility of a return for credit if necessary. However, item is lovely and arrived nicely packaged. Will not need to return!

Date of experience: May 5, 2021

Glad to see the possibility of a return for credit...
May 1, 2021
Previous review

Glad to see the possibility of a return for credit if necessary.

Date of experience: May 1, 2021
Iowa
1 review
0 helpful votes
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Franco Sarto Sandals
May 5, 2021

Received sandals in perfect condition, exactly as described. Arrived quickly. Would buy from Tradesy again.

Date of experience: May 5, 2021
Kentucky
1 review
0 helpful votes
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My first time using
June 4, 2021

I ordered 2 bags. One order got canceled beyond my control and the one that did come wasn't exactly as described. Hoping I can return it without a hassle as this whole experience has been a disappointment.

Date of experience: May 5, 2021
dev o. — Tradesy Rep
over a year old

Hi Ashley,

I really hope you're staying healthy and well. I just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're so sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies.

We understand it is an inconvenience to spend the time it takes to find the right item only to have it arrive and discover it is different than the listing suggested. Or to have the seller cancel the order. While it is a challenge to prevent situations like this from happening, we do monitor seller return and cancelation rates. This helps us keep the site as healthy as possible for all users.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance with this return, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Thailand
1 review
0 helpful votes
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Fabulous
May 5, 2021
Updated review

Always dependable, reliable & straight forward. I have enjoyed finding good brand new pieces in Tradesy and happily paid for the price these items were listed for.

Date of experience: May 4, 2021

Always dependable
April 28, 2021
Previous review

Always dependable

Date of experience: April 28, 2021
Georgia
1 review
0 helpful votes
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Burberry Wallet
May 4, 2021

Item came as described and shipping was fast and efficient.

Date of experience: May 4, 2021
Pennsylvania
1 review
0 helpful votes
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Easy to use and review
May 4, 2021

Very pleased with my purchase on the tradesy website of a reformation romper

Date of experience: May 4, 2021
New Jersey
1 review
0 helpful votes
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Exactly as described
May 4, 2021

Wallet came exactly as described. So happy that i made this purchase.

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
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Very impressed!
May 4, 2021

Quick delivery and wonderful quality! Very pleased!

Date of experience: May 4, 2021
Georgia
2 reviews
0 helpful votes
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Wristlet LV
May 4, 2021

I am disappointed I didn't get boxes for both items but everything looks great. Thank you.

Date of experience: May 4, 2021
Michigan
1 review
0 helpful votes
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Poor experience. Blouse was described as a medium size 10. Blouse was actually a size 4-6 (small). Blouse was described as gently used. Blouse smelled old and of mold. The smell was not noted on the condition description.

Date of experience: May 4, 2021
dev o. — Tradesy Rep
over a year old

Hi Christine,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our Tradesy family to have, and extend our sincerest apologies for the inconvenience here.

It looks as though a colleague of mine had issued you some site credit for the trouble, please feel free to reach out to us directly via [email protected] if you would like us to send you some replacement options that are similar in price and style! We would be more than happy to do so.

New Jersey
1 review
0 helpful votes
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Best
May 4, 2021

Great experience! Easy and felt confident in my purchase

Date of experience: May 4, 2021
California
1 review
0 helpful votes
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Happy!
May 4, 2021

The dress is great and it came promptly. Very happy with my experience with tradesy and this seller. Only setback is that this review has to be 50 characters :)

Date of experience: May 4, 2021
Pennsylvania
1 review
0 helpful votes
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Thanks!
May 4, 2021

The process was easy. It's like going online to any other site and buying anything you want. Thank you. My product was as described.

Date of experience: May 4, 2021
District of Columbia
1 review
0 helpful votes
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Amazing seller!
May 4, 2021

Very satisfied with my purchased and Dominique was amazing! The bag is exactly as described online, Dominique kept me abreast throughout the entire process and shipping was fast.

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
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Valentino Slides
May 4, 2021

Easy purchase and quick shipment. Exactly as described.

Date of experience: May 4, 2021
Maryland
1 review
0 helpful votes
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Overjoyed!
May 4, 2021

I am so happy with my purchase. And I was especially overjoyed with the beautiful wrapping paper and thank you note from the seller. Very thoughtful!

Date of experience: May 4, 2021
Florida
1 review
0 helpful votes
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Great
May 4, 2021

Thank you,
Great purse. Looks brand new. Fast shipping!

Date of experience: May 4, 2021
Colorado
1 review
0 helpful votes
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Quick delivery
May 4, 2021

Quick response time, shipped out immediately after my order, no delays

Date of experience: May 4, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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