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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Satisfied customer
May 6, 2021

I love this website and the prices... I've ordered 4 purses and a wallet in 2 months!

Date of experience: May 6, 2021
Alabama
1 review
0 helpful votes
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My dress came in just as described and is absolutely beautiful. The seller was so communicative and kind!

Date of experience: May 6, 2021
Texas
1 review
0 helpful votes
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Gucci backpack
May 6, 2021

Just as described! Fast shipping and excellent packaging. Love it!

Date of experience: May 6, 2021
New York
1 review
0 helpful votes
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Louboutin Flip Flops
May 6, 2021

As described and fit very well. Authentic! Not disappointed

Date of experience: May 6, 2021
Texas
1 review
0 helpful votes
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Cool
May 6, 2021

I love my purse. It took a while to come but I loved it.

Date of experience: May 6, 2021
Georgia
1 review
0 helpful votes
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Love Tradesy
May 6, 2021

Great experience! Very happy with my purchase and will definitely use again!

Date of experience: May 6, 2021
Oregon
1 review
0 helpful votes
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Great first impression
May 6, 2021
Updated review

This is the first time I bought something from Tradesy and everything was fine, I received my items on time and just as expected. Thank you

Date of experience: May 6, 2021

Great experience
April 25, 2021
Previous review

Great experience

Date of experience: April 24, 2021
Pennsylvania
1 review
0 helpful votes
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Fast delivery!
May 6, 2021
Updated review

The packaging was absolutely wonderful and the transaction was effortless.

Date of experience: May 6, 2021

Super easy
May 2, 2021
Previous review

Super easy

Date of experience: May 2, 2021
Virginia
1 review
0 helpful votes
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Delayed Arrival
June 5, 2021

I was very disappointed that it took more than 2 weeks for my purchase to arrive at my home. The same senario happen a few months ago when I left for vacation after waiting for a purchase more than 2 weeks. Tradesy held me responsible for not being home to accept the package therefore the purchase was returned and instead of me getting a refund tradesy settled by giving me site credit which I totally disagreed to.

Date of experience: May 6, 2021
dev o. — Tradesy Rep
over a year old

Hi Bonnie,

We are so sorry if you have been experiencing a delay in shipping with your recent orders, I know how frustrating this can be and we want to make sure you are being heard and these matters are addressed. There are currently delays occurring nationwide due to the numerous packages USPS has in their possession and limited staff USPS has because of COVID.

That being said, we now are using Fed-Ex as one of our main couriers as well, and you can always ask the seller to use them as an option if it makes you feel more comfortable. It looks as though we had offered you a replacement promotional code for the trouble - if you'd like to give us a call at (844) 988-7233 one of my colleagues would be more than happy to assist you in using it for a new purchase, and if you have tried using it and it has expired, we would have no problem issuing you a new one. Our phone lines are open Mon-Fri from 7am PST - 1pm PST.

On behalf of Tradesy and the United States Postal Service, I sincerely apologize for the inconvenience this has caused you and your business. We continuously strive to provide you with excellent service and are sorry to have let you down.

To us, your feedback is everything, we’d love to hear from you.

Texas
1 review
0 helpful votes
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FABULOUS!
May 6, 2021

Easy and simple. Just as described! This belt is a rare find. Im so glad I found this belt!

Date of experience: May 5, 2021
New York
1 review
0 helpful votes
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Great shoes
May 6, 2021

Took a little bit to ship but the shoes are great.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
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Love my jacket and appreciate your quick shipping!

Date of experience: May 5, 2021
Nevada
1 review
0 helpful votes
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Delivery
May 6, 2021

Great! But I still didn't receive the other item that I ordered at the same time with this delivered item.

Date of experience: May 5, 2021
New York
2 reviews
0 helpful votes
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Excellent job
May 5, 2021

No time, I love it. It easy but every thing was solved.

Date of experience: May 5, 2021
South Carolina
1 review
0 helpful votes
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Purchase of Ted baker bag
June 4, 2021

Packaging was very poor. Box was ripped and dented.

Date of experience: May 5, 2021
dev o. — Tradesy Rep
over a year old

Hi Haley,

First, let me apologize for the condition the package arrived in! This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here. We encourage sellers to properly package their orders, I am so sorry this wasn't the case for your Ted Baker bag.

Additionally, If there was any damage to the item itself please know that you can file a return as a misrepresentation claim with 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-1 PM PST, and any of our specialists would be happy to assist further.

If there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

New York
2 reviews
2 helpful votes
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Happy
May 5, 2021
Updated review

Good description, promotion code works. Variety of items to choose from.

Date of experience: May 5, 2021

Good description, promotion code works
April 24, 2021
Previous review

Good description, promotion code works.

Date of experience: April 24, 2021
Tennessee
1 review
0 helpful votes
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Perfect
May 5, 2021

Perfect size and quick delivery. Delivered much earlier than estimated - perfect fit and quality

Date of experience: May 5, 2021
New York
2 reviews
2 helpful votes
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Seller was responsive and helpful. Item as described in great condition so I am very happy with my Chanel top.

Date of experience: May 5, 2021
Washington
1 review
0 helpful votes
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Tradesy the best
May 5, 2021

I been shopping here many times easy to transactions and we can trust, they have good sellers and good buyer here and all product is authentic

Date of experience: May 5, 2021
Virginia
1 review
0 helpful votes
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Easy and I trusted the purchase. Came within a week.

Date of experience: May 5, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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