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Tradesy

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
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Excellent service
June 23, 2021

Hassle free and very secure. The seller was very efficient and the turn around time was super fast.

Date of experience: June 23, 2021
New York
1 review
0 helpful votes
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Great
June 23, 2021

Amazing fast great lovely perfect sizing delivery time

Date of experience: June 23, 2021
Michigan
1 review
0 helpful votes
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Beautiful chain
June 23, 2021

The item is as advertised and I am happy with the purchase.

Date of experience: June 23, 2021
New Jersey
3 reviews
0 helpful votes
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Classy
June 23, 2021

Purse purchase experience very easy and received my item the very next day.

Date of experience: June 23, 2021
Illinois
1 review
0 helpful votes
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Awesome
June 23, 2021

Received my bag and it is amazing! Very fast shipping!

Date of experience: June 23, 2021
Colorado
1 review
0 helpful votes
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Great Value
June 23, 2021

Great timely delivery. Item was as listed with very few signs of previous use. Great value for the item. Thank you

Date of experience: June 23, 2021
Massachusetts
1 review
0 helpful votes
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Love it
June 23, 2021

Arrived basically a week early in perfect condition with tags and I love it so much thank you!

Date of experience: June 23, 2021
Maryland
1 review
0 helpful votes
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Arrived on time!
June 23, 2021

Love the Coat and so happy the order arrived when it was supposed to!

Date of experience: June 23, 2021
Indiana
1 review
0 helpful votes
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Love it!
June 23, 2021

Item came in beautiful condition, however there was a mark that wasn't mentioned in the description or shown in the pictures. Either way my wallet is beautiful it has been added to my collection of LV.

Date of experience: June 23, 2021
Minnesota
1 review
0 helpful votes
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Excellent Service.
June 23, 2021

Received as described; well packed; timely. Thank you.

Date of experience: June 23, 2021
Michigan
2 reviews
0 helpful votes
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Easy and fast transaction
June 23, 2021
Updated review

Very easy and quick transaction. Seller kept me updated on shipping. Great product.

Date of experience: June 23, 2021

Beautiful selection and great prices
June 18, 2021
Previous review

Beautiful selection and great prices.

Date of experience: June 18, 2021
Pennsylvania
1 review
0 helpful votes
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Easy ordering. Quick delivery. The bag was exactly as described. Will absolutely order from this seller again.

Date of experience: June 23, 2021
Texas
1 review
0 helpful votes
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Tradesy keeps you informed of when your package has shipped, estimated delivery, tracking number as well as when it was delivered. Really great customer service!

Date of experience: June 23, 2021
Missouri
1 review
0 helpful votes
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Getting what I want
June 23, 2021

I have ordered several items and each time I received exactly what I ordered. My orders also came in a timely fashion.

Date of experience: June 23, 2021
North Carolina
1 review
0 helpful votes
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LV
June 23, 2021

Fantastic and wonderful with great customer service

Date of experience: June 23, 2021
Alabama
1 review
0 helpful votes
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Love the bag!
June 23, 2021

It did have an odor to it. I am hoping with airing it out the smell will go away. The bag is amazing and I am extra happy with it!

Date of experience: June 23, 2021
Michigan
1 review
0 helpful votes
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As described
June 23, 2021

Bag arrived in great condition! Nicely packaged and fast shipping

Date of experience: June 23, 2021
California
1 review
0 helpful votes
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It took over 2 weeks to receive the item I purchased. It was described as ‘Like New' but was actually well-worn and not something I would have purchased had the actual belt been photographed rather than a like-image. The seller was very nice in her communication but overall I'll have to say my first experience buying through with Tradesy will be my last.

Date of experience: June 22, 2021
dev o. — Tradesy Rep
over a year old

Hi CJ,

I just wanted to take a moment to acknowledge your recent feedback regarding your Tradesy experience.

I really appreciate you bringing this to our attention, I am so sorry this has been your experience with us. I think one of the difficulties of shopping on the peer-peer-to marketplace is to make sure the item you're purchasing will be accurately described and will arrive in a timely manner.

We do encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described, they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

If there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating

Texas
1 review
0 helpful votes
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Gucci Sunglasses
June 22, 2021

Fast shipping of product in good condition. Seller responded promptly.

Date of experience: June 22, 2021
Kansas
1 review
0 helpful votes
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Purse
June 22, 2021

Great- would order again from this website. Fast delivery abs got what I ordered

Date of experience: June 22, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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