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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Long shipping
September 26, 2021

It took a while for my package to ship…. A week. Not sure if that was due to the item having to get inspected? Every other purchase shipped within a day or two and they were over $500. Other than that… no issues!

Date of experience: September 26, 2021
Georgia
1 review
0 helpful votes
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Excellent Service
September 26, 2021

I received my order quickly and the product was as described. I will use Tradesy in the future.

Date of experience: September 26, 2021
Florida
1 review
0 helpful votes
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Chanel shopping bag
September 26, 2021

My experience was great, but this bag was advertised as being black and it is dark brown

Date of experience: September 26, 2021
Florida
1 review
0 helpful votes
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Well done.
September 26, 2021

Easy, quick, legit. I got my Gucci bucket hat within 4 days, and it is verified official by the Gucci store I brought it to today. Very happy.

Date of experience: September 25, 2021
Texas
1 review
0 helpful votes
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It was just what I expected
September 26, 2021
Updated review

It's nice that you gave me 15 off but overall the prices are to high.

Date of experience: September 25, 2021

It's nice to find things I need here
September 16, 2021
Previous review

It's nice to find things I need here.

Date of experience: September 16, 2021

Great she was sendng me photos
January 26, 2021
Previous review

Great she was sendng me photos

Date of experience: January 26, 2021
Georgia
1 review
0 helpful votes
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Successful order!
September 26, 2021

Good experience! I will definitely order from here again!

Date of experience: September 25, 2021
Michigan
1 review
0 helpful votes
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Item Received was Great
September 25, 2021

The item I have received so far was great. The two items that were cancelled after being charged wasn't a good experience.

Date of experience: September 25, 2021
Colorado
1 review
0 helpful votes
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Excellent gear I can afford
September 25, 2021

Sunglasses were gorgeous. My teen likes nice glasses but loses them. Instead of it being a huge problem, it's a mere annoyance when she looses a resale pair. It also makes sense with environmental issues in mind. Why buy new when there's already so many things made?

Date of experience: September 25, 2021
Missouri
1 review
0 helpful votes
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Happy with my purchase.
September 25, 2021

Great experience and very satisfy with my purchase.

Date of experience: September 25, 2021
Ohio
1 review
0 helpful votes
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Awesome buy.
September 25, 2021

Seamless transaction. Pictures and descriptions were exactly what was delivered. The 2 freebies were also a nice touch.

Date of experience: September 25, 2021
Mississippi
1 review
0 helpful votes
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So pleased
September 25, 2021

I received my LV and it is better than I expected, especially as a used bag. Shipping was fast. I am very very pleased with my purchase.

Date of experience: September 25, 2021
Pennsylvania
1 review
0 helpful votes
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Great service
September 25, 2021

I was very leery at first using this site but it actually worked out great. I got the purse very quickly and it looked brand new. Very happy overall.

Date of experience: September 25, 2021
Florida
1 review
0 helpful votes
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Gucci Soho Crossbody
September 25, 2021

Excellently handled. Highly recommend.
Good customer service

Date of experience: September 25, 2021
New York
1 review
0 helpful votes
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Awesome! I love it!
September 25, 2021

The purse is beautiful. It has a light "perfume" smell, but it does not bother me … other than that is perfect! Love it!

Date of experience: September 25, 2021
New York
4 reviews
3 helpful votes
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Longchamps Sakura Roseau Handbag
September 25, 2021

I just received this beautiful handbag at a fabulous price. The seller kept in touch with me - shipping so quick. I am beyond thrilled.

Date of experience: September 25, 2021
Massachusetts
1 review
0 helpful votes
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Love it
September 25, 2021

I really love it, great condition, better than I expected...

Date of experience: September 25, 2021
New York
1 review
0 helpful votes
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Excellent retailer
September 25, 2021

Super fast shipping, easy site navigation and wonderful customer service

Date of experience: September 25, 2021
Florida
1 review
0 helpful votes
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Great!
September 24, 2021

Always quality at good prices. Never fails…never disappoints.

Date of experience: September 24, 2021
Idaho
1 review
0 helpful votes
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My Gucci
September 24, 2021
Updated review

Love it, simple and easy should've done it a lot sooner!

Date of experience: September 23, 2021

Love it!
April 12, 2021
Previous review

Love it! Can't believe I wait this long!

Date of experience: April 12, 2021
Florida
2 reviews
1 helpful vote
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Fake and scam!
October 24, 2021

Do not buy anything on that terrible web platform.
90% of what I bought was fake! I spent 1000s of dollars of fake shoes and have never had even a chance to return it. Total waste of money. They do not care if seller is genuine.
Scam, scam, scam.
On of my $600 shoes was so fake, so they loose the red sole in one hour! Its FAKE!
Nobody does anything!

Date of experience: September 23, 2021
dev o. Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our Tradesy family to have, and extend our sincerest apologies for the inconvenience here.

We're so sorry to hear about your authenticity concerns regarding your past orders. Do know that while we have a strict 4-day timeframe for returns, we also have a zero-tolerance policy when it comes to inauthentic items or replicas.

If you have not already, we kindly encourage you to contact us whenever you can so we can help assist in authenticating your items. They will provide you with a prepaid shipping label to have our authenticity team do in-person inspection at our Tradesy HQ. Our phone hours are Monday-Friday from 7 AM-3 PM PST and any of our specialists would be happy to assist further. Otherwise, we can be reached at [email protected].

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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