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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Great bag
October 10, 2021
Updated review

Great bag I just thought it was bigger but it's all good I love the bag

Date of experience: October 9, 2021

Great shopping so far
September 13, 2021
Previous review

Great shopping so far

Date of experience: September 13, 2021
Texas
1 review
0 helpful votes
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Shoes are very used and abused for an almost like new price. Very over priced and disappointing.

Date of experience: October 9, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so incredibly sorry the item you received wasn't what you were expecting. We know that must have been disappointing.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return for inaccurate or inconsistent listing details within 4 days of delivery.

If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
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Lovely
October 9, 2021

Amazing, Super Fast Delivery. I ordered it 2 days ago. Unfortunately the dress was not how I expected.

Date of experience: October 9, 2021
Colorado
1 review
0 helpful votes
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Cartier love ring
October 9, 2021

Great! The item came way after than expected. When it arrived it also was stunning!

Date of experience: October 9, 2021
Georgia
1 review
0 helpful votes
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Delivery took longer than expected but, The condition was nicer than expected. Thanks.

Date of experience: October 9, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity.

Where we have seen tracking delays become more common due to the pandemic, it is still not the experience we want our buyers to have. I sincerely apologize for the inconvenience this has caused you.

In the future, do know that if you'd like an update on your order, you can always reach out to us and our team of friendly specialists would be more than happy to help reach out to the seller for an update. Feel free to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
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Very nice!
October 9, 2021

Satisfied. No problem at all about mailing it to my address.

Date of experience: October 9, 2021
Delaware
1 review
0 helpful votes
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Excellent Transaction!
October 9, 2021

Excellent transaction on Tradesy! Item as described! Love it! Wonderful seller! Thank you!:-)

Date of experience: October 9, 2021
California
2 reviews
0 helpful votes
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Beautiful Cartier 4 Diamond Love!
October 9, 2021

Easy to find quality products with excellent prices and fast checkout! Thank you! Kind Seller!

Date of experience: October 9, 2021
Connecticut
1 review
0 helpful votes
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Great timing
October 9, 2021

Thanks for the quick sending. Product was what was expected

Date of experience: October 9, 2021
Colorado
1 review
0 helpful votes
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Hello kitty belt
October 9, 2021

Item is in great condition. Shipped really fast. Overall, an excellent experience.

Date of experience: October 9, 2021
Brazil
1 review
0 helpful votes
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Good communication
October 9, 2021

Very informative so was kept up to date with everything that was happening with my order.

Date of experience: October 9, 2021
Maryland
2 reviews
0 helpful votes
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Love the purse
October 9, 2021

Love my purchase, exactly how it was described, Even better it came early'

Date of experience: October 8, 2021
Florida
1 review
0 helpful votes
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L
October 9, 2021

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Date of experience: October 8, 2021
California
1 review
0 helpful votes
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In love
October 8, 2021

I purchased a pair of never worn Gucci loafers. They are absolutely stunning. They were wrapped beautifully and came so fast. My first purchase with Tradesy was great. Look forward to purchasing again

Date of experience: October 8, 2021
Wisconsin
1 review
0 helpful votes
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Great
October 8, 2021

Easy shopping, fast shipping. No issues with my handbag, but maybe put some paper or stuffing in the bag. Overall great.

Date of experience: October 8, 2021
California
1 review
0 helpful votes
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Thanks
October 8, 2021

Beautiful watch! Thank you very much! I'll buy from you again

Date of experience: October 8, 2021
New York
1 review
0 helpful votes
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The seller was very nice!
October 8, 2021

The seller was very nice and kept open communication with me the entire time. Professional, friendly, and a beautiful product!

Date of experience: October 8, 2021
Washington
1 review
0 helpful votes
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LV PM Agenda
October 8, 2021

Fast delivery. Item described perfectly. Love it thanks!

Date of experience: October 8, 2021
Florida
3 reviews
0 helpful votes
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High Marks for Tradesy
October 8, 2021

Every time I place an order on line I expect to have trouble with tracking, shipping, etc. Tradesy performed way above what I could've hoped for from ordering to receiving. Excellent company and a pleasure to receive my order! The presentation was perfect! I'm thrilled to be a lifetime customer.

Date of experience: October 8, 2021
Illinois
2 reviews
0 helpful votes
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Amazing!
October 8, 2021

Incredible experience all the way around! Shoes as exactly as described and in perfect condition. Fast shipper-will buy from this seller again

Date of experience: October 8, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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