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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

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Indiana
1 review
0 helpful votes
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Great experience
October 20, 2021

Needed a dress at the last minute and appreciate the quick delivery!

Date of experience: October 20, 2021
California
1 review
0 helpful votes
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Fast reply and delivery
October 20, 2021

There was a good follow up very prompt. Happy with my product!

Date of experience: October 19, 2021
Indiana
1 review
0 helpful votes
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Item exactly as described- received very quickly very pleased

Date of experience: October 19, 2021
Georgia
2 reviews
0 helpful votes
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No issues
October 20, 2021

The experience was simple and easy just like I like it. Nothing to worry about, without incident

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
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Love it
October 19, 2021

Great and it's addictive. I would recommend it to my friends.

Date of experience: October 19, 2021
Georgia
1 review
0 helpful votes
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Great purchase
October 19, 2021

Received timely, packaged with care and great communication from seller!

Date of experience: October 19, 2021
California
2 reviews
0 helpful votes
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Newer than expected
October 19, 2021

The disclosure of the product is honest and thorough. The product arrived well packaged and appear newer than I expected.

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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Frustrating
November 18, 2021

Their website is incredibly frustrating to navigate. Want to sell something but need to take some photos and add them later? They say they save drafts but fail to identify where. Want to preview the write-up? Fine, it's easy to edit but then no indication how to get the posting up. Want to get in touch with someone, anyone, at the company? No email or telephone are posted. When it all works it's fine but I really resent the run-around. Is it that hard to make a more user friendly site? Arghhh.

Date of experience: October 19, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're so sorry to hear that you were having some trouble with the listing process! Do know that our tech team is tirelessly working to provide a more seamless and easy process for our sellers.

If you need assistance with creating a listing please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further.

We certainly appreciate your feedback and are so sorry you have had this experience! We will be sure to share it with our team in hopes that we'll be able to use these opportunities to grow in the right direction. If there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

New Jersey
1 review
0 helpful votes
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As described
October 19, 2021

As described, packed well! Great deal looks brand new.

Date of experience: October 19, 2021
Georgia
1 review
0 helpful votes
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Frye Boots
October 19, 2021

Knew what I was looking for and voila there they were and I love them.

Date of experience: October 19, 2021
North Carolina
1 review
0 helpful votes
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Beautiful Color!
October 19, 2021

Dress got lost in mail but worth the wait! Great condition, beautiful delicate detail and unique fall color!

Date of experience: October 19, 2021
Oregon
1 review
0 helpful votes
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Great Purchase!
October 19, 2021

Easy and fast, exactly as described, I'm so happy :)

Date of experience: October 19, 2021
New York
2 reviews
0 helpful votes
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Great
October 19, 2021

Love shopping Tradesy it is affordable. I will telling my friends about it

Date of experience: October 19, 2021
New York
1 review
0 helpful votes
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Great Service
October 19, 2021

Flawless Experience. The product was authentic and perfectly presented.

Date of experience: October 19, 2021
Georgia
1 review
0 helpful votes
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Perfect
October 19, 2021

Great jacket. As described in perfect condition with tags. Timely shipping. Good first experience on Tradesy

Date of experience: October 19, 2021
California
1 review
0 helpful votes
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So happy
October 19, 2021

Got may package earlier than expected and love my purchase.

Date of experience: October 19, 2021
Illinois
2 reviews
0 helpful votes
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Louis Vuitton scarf
October 19, 2021

Fast shipping, exactly as described. It's a gorgeous scarf.

Date of experience: October 19, 2021
Georgia
1 review
0 helpful votes
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Easy experience
October 19, 2021

Overall a good experience. Very simple to navigate and shipping was updated regularly.

Date of experience: October 19, 2021
Tennessee
1 review
0 helpful votes
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Great looking purse
October 19, 2021

Extremely satisfied
Delivered faster than expected

Date of experience: October 19, 2021
Pennsylvania
1 review
0 helpful votes
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Chanel bag
October 19, 2021

Was hesitant about placing this order and it's even nice than I expected.

Date of experience: October 19, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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