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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Deepa Gurnani clutch listed by Rena
December 2, 2021

First the clutch is amazing and exactly as described and pictured. Rena contacted me immediately post purchase and I had the clutch in my "clutches" within days of purchasing. A seamless transaction with a very responsive seller. Perfect!

Date of experience: December 1, 2021
Georgia
1 review
0 helpful votes
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Great Condition and authentic
December 2, 2021

Seamless process, the shoes came fast and looked exactly like the picture in its box and tags

Date of experience: December 1, 2021
Maryland
1 review
0 helpful votes
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Awesome!
December 1, 2021

My experience with Tradesy was awesome. I had a few questions about a particular item I was looking at, they responded in a timely manner with answers. The bag I reserved looks brand new.

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Great Purchase
December 1, 2021

Everything went well and my purchase is perfect. The only issue is that Tradesy said was shipping in fewer days than the actual seller.

Date of experience: December 1, 2021
Tennessee
1 review
0 helpful votes
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Great experience!
December 1, 2021

My order arrived quickly and on time. The product arrived as expected.

Date of experience: December 1, 2021
Massachusetts
1 review
0 helpful votes
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Pleased with my purchase
December 1, 2021

It was awesome. Item was exactly at pictured on the website. I was very pleased with my purchase

Date of experience: December 1, 2021
New Jersey
1 review
0 helpful votes
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Gucci scarf
December 1, 2021
Updated review

Nice website, fast shipping. Prices are great but im doubting the scarf is genuine. Came in a Plastic bag not so nice looking ….

Date of experience: December 1, 2021

Great items on sale
November 28, 2021
Previous review

Great items on sale. Website is Easy to navigate

Date of experience: November 28, 2021
Massachusetts
1 review
0 helpful votes
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So happy with my hat!
December 1, 2021

Everything is taking longer these days but my hat arrived in record time. The seller packed it up and shipped it off an hour after I purchased it and I'm so glad to have it. Great experience, great hat!

Date of experience: December 1, 2021
Massachusetts
1 review
0 helpful votes
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Love!
December 1, 2021

Order came very quickly, love my purchase! Excited to wear it soon!

Date of experience: December 1, 2021
Florida
2 reviews
0 helpful votes
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I love my Burberry purse
December 1, 2021

When I made my purchase I was kept informed by the seller when my package should arrive. My package arrived in a timely manner.

Date of experience: December 1, 2021
North Carolina
1 review
0 helpful votes
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.
December 1, 2021

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Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Amazing Boots!
December 1, 2021

I absolutely love my boots and actually didn't know they are brand new! Love, love, love!

Date of experience: December 1, 2021
Michigan
2 reviews
0 helpful votes
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Perfect!
December 1, 2021

Securely packaged, quickly shipped, and just as (actually - even better than) described. Stellar service! 5 Stars! Thank you so much!

Date of experience: December 1, 2021
Georgia
1 review
0 helpful votes
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Coach
December 1, 2021

Great Service, I was email all the way to the arrival date

Date of experience: December 1, 2021
Texas
1 review
0 helpful votes
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Fast and Easy
December 1, 2021

Shipping was super quick and product was in perfect condition! I couldn't be happier with my purchase

Date of experience: December 1, 2021
New York
1 review
0 helpful votes
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Beautiful David Yurman bracelet.
December 1, 2021

The bracelet is beautiful and it looks like new. The shipment was super fast.
Thank you.

Date of experience: December 1, 2021
Pennsylvania
1 review
0 helpful votes
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Beautiful!
December 1, 2021

Love it! Beautiful necklace with quick shipping. Thank you!

Date of experience: December 1, 2021
California
1 review
0 helpful votes
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Dream Shoes
December 1, 2021

These are my dream shoes and I found them on Tradesy! They are perfect, no flaws. I am so happy.

Date of experience: November 30, 2021
Maryland
0 reviews
0 helpful votes
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I thought these we leather but they r vinal. When I opened box the shoes had a cogarette smell….

Date of experience: November 30, 2021
dev o. Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so incredibly sorry the item you received wasn't what you were expecting. I know that must have been disappointing.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a return for inaccurate or inconsistent listing details within 4 days of delivery.

If you need assistance with requesting a return please do not hesitate to reach out to us! You can call us at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our friendly specialists would be happy to help further.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

California
1 review
0 helpful votes
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Excellent experience.
December 1, 2021

Shipped and delivered fast. Excellent experience. Product received as described!

Date of experience: November 30, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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