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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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To note, they included some cute jewelry since it took a while to arrive.

Date of experience: December 7, 2021
Louisiana
2 reviews
0 helpful votes
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Hermes Dip Dy Scarf
December 7, 2021
Updated review

Tradesy is a quick and easy site to navigate and the seller had a variety of items.

Date of experience: December 7, 2021

Checkout was easy
May 12, 2021
Previous review

Checkout was easy

Date of experience: May 11, 2021
Florida
1 review
0 helpful votes
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The bag is exceptionally large. I purchased it because it wasn't that large according to the advertisement.

*******@yahoo.com

Date of experience: December 6, 2021
Nevada
4 reviews
0 helpful votes
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Cute purse
December 7, 2021
Updated review

Great, as always. I had purchased a Michael Kors wallet elsewhere & found the matching purse here!

Date of experience: December 6, 2021

Great, as always
November 30, 2021
Previous review

Great, as always. I had purchased a Michael Kors wallet elsewhere & found the matching purse here!

Date of experience: November 29, 2021

I've always loved shopping on this site
November 5, 2021
Previous review

I've always loved shopping on this site. Great deals!

Date of experience: November 4, 2021

Very cute!
July 12, 2021
Previous review

Wasn't great this time. My credit card was declined because "it was the same number"? Only the expiration date changed. It wouldn't let me DELETE that old card, so I missed out on great sale prices on the weekend of the 4th.

Date of experience: July 12, 2021

Always great prices!
January 10, 2021
Previous review

Always great prices!

Date of experience: January 10, 2021
Massachusetts
1 review
0 helpful votes
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Burberry scarf
December 7, 2021

Thee we order did not take that long. A Beautiful scarf with silk bag; I'm very pleased!

Date of experience: December 6, 2021
Ohio
1 review
0 helpful votes
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Loved
December 7, 2021

Seller was quick with response and I loved my item.

Date of experience: December 6, 2021
Texas
1 review
0 helpful votes
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Tradesy
December 7, 2021

I'm sorry earlier I said I didn't receive package because the package came in an Amazon wrapper for some reason. But it's here. I've received it. Thank you!

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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Great experience
December 7, 2021

Quick delivery item as described, thank you and will shop again

Date of experience: December 6, 2021
Massachusetts
1 review
0 helpful votes
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Filusa
December 7, 2021

I love my shoes, the delivery was fast. Well packed

Date of experience: December 6, 2021
New Hampshire
1 review
0 helpful votes
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Can only recommend this seller!
December 7, 2021

Quick delivery, very attentive seller and item absolutely meets the expectations (well described)!

Date of experience: December 6, 2021
Florida
1 review
0 helpful votes
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The purse is listed as being 12.2 12.1 5.71, What we got is12.2 x 16 x 6.5.

Date of experience: December 6, 2021
dev o. — Tradesy Rep
over a year old

Hi Brian,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy and an item you recently purchased. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you. Alternatively, we are available via email 7 days a week at [email protected].

If there’s anything you’d like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.

To us, your feedback is everything.

Maryland
1 review
0 helpful votes
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Gorgeous Gucci Shoes
December 7, 2021

So far so good! I really hope it's exactly as it says!

Arrived! Just gorgeous! LOVE love LOVE my Pink Suede Gucci Shoes!

Clair is wonderful!

Date of experience: December 6, 2021
Georgia
1 review
0 helpful votes
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Gorgeous bag and packaging
December 7, 2021

The kate spade bag was exactly as pictured. Beautiful condition, beautifully wrapped.

I love it!

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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Delivery and item description
December 7, 2021

The delivery was amazing asked for a signature. The packaging was terrific and best of all the description matched what I got. Not so much on other sites but Tradsey yes!

Date of experience: December 6, 2021
Virginia
1 review
0 helpful votes
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Finally
December 6, 2021

My wife wanted this bag for years. I came across this site an was blown away. I didn't know. I was extremely nervous but everything worked out great. Got the bag in less then a week. Very impressed.

Date of experience: December 6, 2021
California
1 review
0 helpful votes
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Good
December 6, 2021

Very good on time and in tack by the delivery company.

Date of experience: December 6, 2021
Texas
1 review
0 helpful votes
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Susan Mueller (Project Mgr)
December 6, 2021

Lots of nice things!
Great condition & easy fast shipping

Date of experience: December 6, 2021
New Jersey
2 reviews
0 helpful votes
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Better than the pictures
December 6, 2021

Loved my Chanel shoes. They look better than the website pictures!

Date of experience: December 6, 2021
Georgia
1 review
0 helpful votes
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As described
December 6, 2021

Item arrived as described and in perfect condition. So thankful since this is going to be a gift and there is a no return policy on this item. Thank you!

Date of experience: December 6, 2021
Texas
1 review
0 helpful votes
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LV Pouchette
December 6, 2021

The items were retrieved from the post office although the delivery driver had signed for them without actually leaving them with a person.

I am very pleased with my experience with the seller. The items shipped quickly and were in great condition. I would purchase from them again.

Date of experience: December 6, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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