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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

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Illinois
2 reviews
0 helpful votes
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Tradesy is always great
December 16, 2021

By now I've bought three high end handbags from Tradesy and each bag was perfectly described and there were no "surprises" when I received them. They handle everything seamlessly. You can absolutely trust the sellers' descriptions and receiving your item in a timely and professional manner.

Date of experience: December 16, 2021
Texas
1 review
0 helpful votes
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Purse in Great Condition
December 16, 2021

I was very pleased with the condition of the purse.

Date of experience: December 16, 2021
Texas
1 review
0 helpful votes
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Gift
December 16, 2021

Product eXactly as advertised and what I ordered. Excellent condition, great for the price that was paid. Woll use site again.

Date of experience: December 16, 2021
Colorado
1 review
0 helpful votes
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Gucci travel bag
December 16, 2021

Everything went smoothly from beginning to end easy to navigate website and Dallas Designer Handbags shipped super fast and bag was spot on description

Date of experience: December 16, 2021
New York
1 review
0 helpful votes
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The item was well presented I am very pleased with product and the timely delivery.

Date of experience: December 16, 2021
Massachusetts
2 reviews
0 helpful votes
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Mini violin
December 16, 2021

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Date of experience: December 16, 2021
Maryland
1 review
0 helpful votes
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Beautiful scarf!
December 16, 2021

This Hermès scarf was totally mint, having its original label, box, and tissue paper. It is so exquisite, and I love it!

Date of experience: December 16, 2021
Pennsylvania
1 review
0 helpful votes
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Great stuff..
December 16, 2021

Great stuff. I love the selection and I will def be back

Date of experience: December 16, 2021
District of Columbia
1 review
0 helpful votes
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Always seamless, thank you!
December 16, 2021

Easy and truthful... found a great deal. Fast shipping and I found a new store to follow

Date of experience: December 16, 2021
Texas
1 review
0 helpful votes
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Great boots and a great price.
December 16, 2021

Love the boots so much and half the price from other places.

Date of experience: December 16, 2021
New Jersey
1 review
0 helpful votes
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Beautiful Versace purse
December 16, 2021

I received my order the day after it said it was delivered but I got it and the bag is perfect!

Date of experience: December 16, 2021
Illinois
1 review
0 helpful votes
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Coach Handbag
December 16, 2021

So far, so good. Can't wait to receive my item!

Received and LOVE it. Perfect condition and the only color I wanted.

Date of experience: December 16, 2021
Rhode Island
1 review
0 helpful votes
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Great item!
December 16, 2021

Wonderfully packaged and great item - even though the post office sent it all over the country, the seller packaged it so wonderfully and personalized. I truly appreciate it!

Date of experience: December 16, 2021
Massachusetts
1 review
0 helpful votes
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Tiffany charm
December 16, 2021

Easy ordering with fast delivery! Product came in excellent condition as advertised! Overall experience was excellent!

Date of experience: December 16, 2021
Florida
1 review
0 helpful votes
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Beautiful shoes
December 16, 2021

Awesome seller! Thank you so much! The shoes are authentic and my husband is going to love them for Christmas

Date of experience: December 16, 2021
Ohio
2 reviews
0 helpful votes
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Christmas Shopping
December 16, 2021

Great site for purchase but checkout process was a little confusing. Also not clear on date of receipt. Would like specifics for who is shipping and ability to track shiptment

Date of experience: December 16, 2021
New York
1 review
0 helpful votes
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Why buy new?
December 16, 2021

The item was exactly as described and quick delivery. Very happy with the overall experience.

Date of experience: December 16, 2021
New Jersey
1 review
0 helpful votes
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Lux tights
December 16, 2021

I cannot wait to wear these tights! Hoping I love them on as much as I love the packaging! Thank you

Date of experience: December 16, 2021
Ohio
1 review
0 helpful votes
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Disney Vera Bradley Backpack
December 16, 2021

Great! Item arrived very fast. I would use Tradesy again!

Date of experience: December 16, 2021
Florida
1 review
0 helpful votes
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Chanel Belt
January 15, 2022

It took way to long for seller to ship $1300 Chanel belt that I way over paid for. I am ok with the price but two weeks to receive not ok. I also sent seller to messages and no response. Only after calling Tradesy's phone number did I get a response.

Date of experience: December 16, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We're sorry to hear about the trouble with your delayed order! We do give our sellers a maximum period of 10 days to ship, including providing the buyer with an active tracking that shows activity. Where we have seen tracking delays become more common due to the pandemic, the holiday season, and severe weather conditions it is still not the experience we want our buyers to have.

Additionally, we try our best to encourage sellers to communicate directly with their buyers. In situations where you might be having a hard time reaching a seller, we are more than happy to contact them on your behalf. We sincerely apologize for the inconvenience this has caused you.

We hope we were able to address your concerns, but if there's anything else you need please let us know. We want to do anything we can to make each experience worthy of your best possible rating.

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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