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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Gucci Queen
December 22, 2021

I had a good experience the seller was very professional just a little long on responding when asking questions. But overall very professional I would buy from her again in the future.

Date of experience: December 22, 2021
Illinois
1 review
0 helpful votes
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Good service, quick delivery- arrived a day early. I recommend this seller.

Date of experience: December 22, 2021
Texas
1 review
0 helpful votes
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Perfect!
December 22, 2021

Perfectly as pictured and as expected! Packaged in original cover with all accessories as well.

Date of experience: December 22, 2021
Mississippi
2 reviews
0 helpful votes
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Always Happy
December 22, 2021

Tradesy always makes purchasing quick and easy.
I received my package in a timely manner and the merchandise is perfect.

Date of experience: December 22, 2021
West Virginia
1 review
0 helpful votes
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Good communication. Super fast shipping. Excellent packing, and packaging was beautiful with packing that matched the box and bow. The jewelry is more beautiful in person

Date of experience: December 22, 2021
New York
1 review
0 helpful votes
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Gucci Scarf
December 22, 2021

Product arrived in a timely fashion and was exactly as described!

Date of experience: December 22, 2021
New York
3 reviews
0 helpful votes
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Excellent
December 22, 2021

I will recommend the seller. Item was as described. Would buy in future.

Date of experience: December 22, 2021
New Jersey
1 review
0 helpful votes
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Good
December 22, 2021

Excellent I enjoy shopping on this site. More to come

Date of experience: December 22, 2021
California
1 review
0 helpful votes
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Good
December 22, 2021

I am glad with this product it is in good condition

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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Thank you Jessica
December 22, 2021

I love my new shoes! And Jessica was very accommodating and the shipping was super fast!

Date of experience: December 22, 2021
Arizona
1 review
0 helpful votes
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Burberry passport holder
December 22, 2021

Shipment was quick and easy, arrived right in time for Christmas. The site is easy to use & I am a first timer so I'm overjoyed! The product is amazing and I'm so excited for my boyfriend to see it

Date of experience: December 22, 2021
Florida
1 review
0 helpful votes
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Excellent customer service and product
December 22, 2021

Great customer service and response time
Amazing from beginning to end

Date of experience: December 22, 2021
Illinois
2 reviews
0 helpful votes
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Not sure what is going on
January 21, 2022

I received the wrong item!
I will now have to go through the inconvenience of returning it
Not happy

Date of experience: December 21, 2021
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We encourage sellers to accurately list their items and make sure to send the correct item. In cases that a buyer feels it was not accurately described or they received the wrong item entirely they can file a misrepresentation claim within 4 days of delivery. We are so sorry for this inconvenience!

If you require any further assistance, please do not hesitate to give us a call at t 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

Texas
1 review
0 helpful votes
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Golden
December 22, 2021

Easy, great variety. Fast delivery. Authentic merchandise.

Date of experience: December 21, 2021
New York
1 review
0 helpful votes
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Vintage Chanel earrings
December 22, 2021

Great condition and fast shipping! Would definitely recommend.

Date of experience: December 21, 2021
Maryland
2 reviews
0 helpful votes
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Delivered quickly
December 22, 2021

I hope she loves the boots! Th we are a present for Christmas and they're beautiful. Ordering and receiving has been seamless

Date of experience: December 21, 2021
Massachusetts
1 review
0 helpful votes
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Great bag!
December 22, 2021

Quality bag at a great price! Nicer than I expected and so unique.

Date of experience: December 21, 2021
New York
1 review
0 helpful votes
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Awesome, thank you!
December 22, 2021

Boots were gorgeous, brand new and not to mention much less than what I would have paid at SW. Thank you for making me fab!

Date of experience: December 21, 2021
New York
1 review
0 helpful votes
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Happy with Louis
December 21, 2021

Easy shopping, shipment confirmation and easy delivery process

Date of experience: December 21, 2021
New Mexico
1 review
0 helpful votes
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Coach handbag
December 21, 2021

Handbag was perfectly described. Exceeded my expectations! Thank you so much!

Date of experience: December 21, 2021

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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