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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Loved it.
January 5, 2022

Didn't expect the size was a bit large than what I thought. And it's a bit heavy for me. I loved it tho and I have a solution for the weight

Date of experience: January 5, 2022
Texas
0 reviews
0 helpful votes
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Item was in very good condition.
January 5, 2022

Good condition. Item was just as shown online. Good very condition.

Date of experience: January 5, 2022
District of Columbia
1 review
0 helpful votes
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Fast Service
January 5, 2022

I have used Tradesy quite often and always have been pleased

Date of experience: January 5, 2022
Texas
1 review
0 helpful votes
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Blessed
January 5, 2022

Happy and Satisfied! Great ordering process and delivered in a timely manner.

Date of experience: January 5, 2022
Maryland
1 review
0 helpful votes
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Chanel Purse
January 5, 2022

The item arrived as described and quicker than anticipated.

Date of experience: January 5, 2022
New York
1 review
0 helpful votes
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Terrific site. I like how Tradesy kept in touch with me the whole time including when a package shipped and when it was slated to arrive. I also like how Tradesy is checking to confirm I received my package. I will definitely purchase from Tradesy again!

Date of experience: January 5, 2022
Illinois
1 review
0 helpful votes
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Awesome
January 5, 2022

It was fast and convenient I ordered and received the confirmation the order was achy to come on Monday u received it on Saturday! Awesome

Date of experience: January 4, 2022
Missouri
1 review
0 helpful votes
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Just as expected
January 5, 2022

My item arrived within the specified time and was precisely as it was described.

Date of experience: January 4, 2022
Texas
2 reviews
0 helpful votes
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Thank for simplifying the process! The experience was great and timely

Date of experience: January 4, 2022
New Jersey
1 review
0 helpful votes
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Beautiful
January 5, 2022

Always and excellent experience! Love my purchase!

Date of experience: January 4, 2022
Colorado
2 reviews
0 helpful votes
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Not great this time.
February 4, 2022

I ordered this bag on 12/23/21 and asked the seller if there was a chance I could get it by New Years Day of right after. She said she was waiting for the Tradsey mailing kit. When I contacted her again on January 2nd, she said that she never received the mailing kit. This is a large purchase for me and I started getting nervous that I did not receive the bag. She said that she would mail it out on the 3rd and I got it on the 4th. Unfortunately, the leather on the bag is bent in a way that does not unbend when it is is full, so I am sending it back. Sigh. I won't buy from this seller again. I do love Tradesey and this situation won't keep me from buying from y'all.

Date of experience: January 4, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We really appreciate you bringing this to our attention. It is such a huge inconvenience to spend the time it takes to find the right item only to have the shipping delayed and then when it arrives to discover it is in a different condition than expected. While it is a challenge to prevent situations like this from happening, we do monitor seller returns. This helps us keep the site as healthy as possible for all users.

If you require any further assistance, please do not hesitate to give us a call at t 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

Again we are so sorry you had this experience, but the feedback you provided will certainly help us in every way. If there's anything you'd like to share, that would help make your Tradesy experience even better please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.

Maryland
1 review
0 helpful votes
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I love my bag! TY
January 5, 2022

I have been looking for this bag for a while! Thanks Tradesy for ease of purchase 5 stars once I receive the bag.

Date of experience: January 4, 2022
Illinois
1 review
0 helpful votes
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LV purse
January 5, 2022

All good except the delivery date was supposed to be Dec 22…. Christmas gift arrived on Jan 4th
Of course I realize why deliveries are late. The customer service was great and I would use them again!

Date of experience: January 4, 2022
Texas
1 review
0 helpful votes
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Fantastic customer experience!
January 5, 2022

Great experience! Excellent communication from purchase, to ship, to delivery. Would definitely use Tradesy again!

Date of experience: January 4, 2022
Alabama
1 review
0 helpful votes
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Amazing finds!
January 5, 2022

I've bought many luxury handbags from this site and I'm always happy with my finds!

Date of experience: January 4, 2022
North Carolina
1 review
0 helpful votes
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Great Shoes
January 4, 2022

They were brand new and still in the box. I love them.

Date of experience: January 4, 2022
Massachusetts
1 review
0 helpful votes
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Perfect condition
January 4, 2022

Perfect condition and no discoloration for the shoe. Will order again!

Date of experience: January 4, 2022
California
1 review
0 helpful votes
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Product was just as described!
January 4, 2022

The site was easy to use and the seller responded to my questions right away. Love my new Planner!

Date of experience: January 4, 2022
Texas
0 reviews
0 helpful votes
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Great service
January 4, 2022

Authentic sunglasses arrived fast and well packed.

Date of experience: January 4, 2022
Pennsylvania
1 review
0 helpful votes
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FYI I think a ring of a door bell would have help I am glad I was downstairs and heard you guys come on the porch

Date of experience: January 4, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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