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Tradesy

3.7

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Item not as described
February 26, 2022

I ordered a woman's Dolce and Gabbana size small T-shirt. I received a size 46.

Date of experience: January 26, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We recently received your feedback and wanted to follow up with you! We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here.

We encourage sellers to accurately list their items, and in cases that a buyer feels it was not accurately described they can file a misrepresentation claim within 4 days of delivery.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating.

Florida
2 reviews
0 helpful votes
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Hammitt
January 27, 2022

I saw this purse at a consignment shop and did not know much about the brand I came home and researched it. The next day I went to the consignment shop and it was gone. I was so happy to find it again and I love it l. I've been looking for a bigger Crossbody and this fit the bill- thank you!

Date of experience: January 26, 2022
Florida
1 review
0 helpful votes
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Fast delivery!
January 26, 2022

Didn't expect to receive my package so quickly! Greatly appreciate the notifications throughout my purchasing, shipping, and arrival process.

Date of experience: January 26, 2022
Pennsylvania
2 reviews
0 helpful votes
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Will definitely use Tradesy in the future. Everything arrived as expected.

Date of experience: January 26, 2022
New York
1 review
0 helpful votes
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Awesome Process
January 26, 2022

Very Professional. Speedy delivery. Item received just as described.

Date of experience: January 26, 2022
Colorado
1 review
0 helpful votes
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Louis Vuitton Wallet
January 26, 2022

Purchase was quick and easy to do and was as advertised in the picture.

Date of experience: January 26, 2022
Arizona
1 review
0 helpful votes
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Excellent seller, excellent items!
January 26, 2022

The seller worked with my special shipping needs, and the bags I ordered came very quickly! They were in better condition than I had expected, too! The seller was very kind and accommodating. Could not be more pleased!

Date of experience: January 26, 2022
New York
1 review
0 helpful votes
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Seamless process end to end
January 26, 2022

Google search lead me to the product I was looking for, checkout was easy and product arrived in a few days, and is lovely and as expected.

Date of experience: January 26, 2022
Utah
1 review
0 helpful votes
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Perfect!
January 26, 2022

I love what I bought! Shipping was perfect. It even arrived two days earlier than expected!

Date of experience: January 26, 2022
Alabama
1 review
0 helpful votes
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Very fast turn around
January 26, 2022

Looking forward to shopping again. Yes I will be browsing the trades site again

Date of experience: January 26, 2022
Virginia
1 review
0 helpful votes
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Great Buys Fast Shipping
January 26, 2022

I've ordered from this site a few times and it's always been good!

Date of experience: January 26, 2022
Mississippi
1 review
0 helpful votes
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Shearling Jacket
January 26, 2022

The jacket is exactly what I was looking for but the size was not true. I ordered it larger than needed to accommodate for bulky sweaters underneath but it was cut extremely small and won't zip without anything bulky underneath. The seller sent it out in a timely manner and the quality is great.

Date of experience: January 26, 2022
Florida
1 review
0 helpful votes
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My experience was Phenomenal and the seller Sophie expedited my order very quickly. Great job

Date of experience: January 26, 2022
Delaware
1 review
0 helpful votes
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Beautiful Cromia bag
January 26, 2022

Arrived quickly, in beautiful condition, very happy with this purchase.

Date of experience: January 26, 2022
Virginia
1 review
0 helpful votes
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Excellent buy
January 26, 2022

I like the blouse. It's very pretty the size is perfect.

Date of experience: January 25, 2022
Texas
2 reviews
0 helpful votes
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Great Buy
January 26, 2022

The transaction was very easy. Great buy. Seller was very happy responsive

Date of experience: January 25, 2022
New Jersey
1 review
0 helpful votes
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Great customer service!
January 26, 2022

Great experience... looking forward to future purchases

Date of experience: January 25, 2022
Colorado
1 review
0 helpful votes
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Received Item
February 25, 2022

Unfortunately, received item but will be sent to the good will. Not what I was thinking and I know it's not returnable :)

Date of experience: January 25, 2022
dev o. — Tradesy Rep
over a year old

Hi There,

We really hope you're staying healthy and well. We just wanted to take a moment to thank you for your recent feedback regarding your Tradesy experience.

We are so beyond sorry the item was not in the condition you expected! This is far from the experience we want our buyers to have, and extend our sincerest apologies for the inconvenience here. Do know that if a Final Sale item you purchase is misrepresented by the seller, you can absolutely submit a Misrepresentation Claim within 4 days of delivery to be eligible for a refund.

If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM- 3 PM PST, and any of our specialists would be happy to assist further.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible
Rating!

Alabama
1 review
0 helpful votes
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Loved my Purchase
January 26, 2022

My experience was great. Arrived exactly as described and in a reasonable amount of time.
Perfectly delightfully happy!

Date of experience: January 25, 2022
Texas
2 reviews
0 helpful votes
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Balmain T-shirt
January 26, 2022
Updated review

Tradesy is always a 5-star shopping experience. It's easy and simple.

Date of experience: January 25, 2022

Great find!
December 16, 2020
Previous review

Product is in excellent condition- as per the photo and description. I am pleased with the purchase.

Date of experience: December 16, 2020

Simplicity!
December 6, 2020
Previous review

Simplicity!

Date of experience: December 6, 2020

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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