Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Tradesy

Tradesy

3.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Tradesy?
grey stargrey stargrey stargrey stargrey star

Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Jacob I.
Unfollow Jacob I.
Share Review
Report Review

The perfect Gucci garment bag.
February 10, 2022

I always enjoy browsing Tradesy for great deals. As soon as I saw this Vintage Gucci Supreme Garment bag, I had to have it. Received it it no time. Packed perfectly to protect it during transport. Almost perfect condition and at one hell of a price!

Date of experience: February 10, 2022
Colorado
1 review
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Great Experience
February 10, 2022

Awesome seller! The item was well-packaged and shipped quickly. The item was exactly as described. Great communication from the seller! Thank you!

Date of experience: February 10, 2022
Alabama
1 review
0 helpful votes
Follow Julie J.
Unfollow Julie J.
Share Review
Report Review

I ordered what I wanted from accurate pictures with great descriptions of the items. Tradesy kept me updated with the status of my order and tracking information. Very pleased!

Date of experience: February 10, 2022
Nevada
1 review
0 helpful votes
Follow Barry X.
Unfollow Barry X.
Share Review
Report Review

Great service
February 10, 2022

Super happy with the outcome. Fast shipping easy to buy and product was as described

Date of experience: February 10, 2022
Florida
1 review
0 helpful votes
Follow Nanci K.
Unfollow Nanci K.
Share Review
Report Review

It was clean just as advertised
February 10, 2022

Very excited was delivered as promised and as shown in pictures

Date of experience: February 10, 2022
Illinois
1 review
0 helpful votes
Follow Kimberly Y.
Unfollow Kimberly Y.
Share Review
Report Review

Meh
March 12, 2022

Not happy with how it was left at back door. Not happy with how it was sent. Chanel box not new. Ripped at seam

Date of experience: February 10, 2022
dev o. — Tradesy Rep
over a year old

Hi Kimberly,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy and your latest purchase. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We are so sorry to hear the courier left the item unattended, we know how frustrating this can be. Please know all items that are $500 and more on Tradesy do require a signature requested label, if you feel as though the courier mishandled the delivery please let us know at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you.

We are also terribly sorry to hear there is a rip at the seam of your item! Please know that we set the bar high for our sellers in regards to creating accurate, detailed listings for their items. You can request a return for most items on Tradesy within 4 days from the date of delivery should you not be satisfied with your purchase. To do so please head to your "Purchases" page and click the "Start Return" button, then print out the pre-paid label and ship your item to our facility, where it will be inspected and processed.

We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!

Illinois
1 review
0 helpful votes
Follow JG L.
Unfollow JG L.
Share Review
Report Review

Great quality and speedy delivery
February 10, 2022

Received my Tradesy order. Speedy delivery. Great quality.

Date of experience: February 10, 2022
Texas
1 review
0 helpful votes
Follow Liliya T.
Unfollow Liliya T.
Share Review
Report Review

Payment to seller not on time
February 10, 2022

I believe if I sold an item and my payment was scheduled "
No later than February 2" as it posted on my account I should not receive my payment on Feb 3 rd. So I would say your payment system is a little unreliable.

Date of experience: February 10, 2022
Maryland
1 review
0 helpful votes
Follow Betsy Y.
Unfollow Betsy Y.
Share Review
Report Review

Fantastic
February 10, 2022

Great seller, great communication, great product! Thank you!

Date of experience: February 10, 2022
Illinois
1 review
0 helpful votes
Follow Sarah V.
Unfollow Sarah V.
Share Review
Report Review

Great seller!
February 10, 2022

Shipped and delivered quickly! Great quality and came with all tags and in the box.

Date of experience: February 10, 2022
California
1 review
0 helpful votes
Follow Sheryl C.
Unfollow Sheryl C.
Share Review
Report Review

Absolutely Gorgeous!
February 10, 2022

Stunning addition to my collection. It was an amazing deal! Thank you so much, I will be back for more!

Date of experience: February 10, 2022
South Carolina
3 reviews
0 helpful votes
Follow Takiyah W.
Unfollow Takiyah W.
Share Review
Report Review

1st Successful Purchase
February 10, 2022

I have been a member of Tradesy for a very long time, but never pushed the purchase button. Recently, I was just searching for some boots and after an image search on Google, the item led me to Tradesy. It was now or never to push that button.

Date of experience: February 10, 2022
Florida
2 reviews
0 helpful votes
Follow Carol T.
Unfollow Carol T.
Share Review
Report Review

Good site!
February 10, 2022

Have been a buyer and a seller for several years... best one of its kind out there!

Date of experience: February 10, 2022
California
2 reviews
0 helpful votes
Follow DLSASSY A.
Unfollow DLSASSY A.
Share Review
Report Review

Love this site
February 10, 2022
Updated review

Best deals and selection of designer Chanel and Gucci

Date of experience: February 9, 2022

Love it thx
January 15, 2022
Previous review

Thanks for the promos you guys have the best deals

Date of experience: January 15, 2022

Love this site
January 15, 2022
Previous review

Love this site

Date of experience: January 15, 2022

It's been very food so far
December 21, 2021
Previous review

It's been very food so far

Date of experience: December 21, 2021

Love the site
December 10, 2021
Previous review

Love the site. Excellent selection

Date of experience: December 9, 2021

Best prices
July 22, 2021
Previous review

Best prices

Date of experience: July 22, 2021
New York
1 review
0 helpful votes
Follow Whitney W.
Unfollow Whitney W.
Share Review
Report Review

Great purchase
February 10, 2022

The item is authentic and exactly as described. It's in very good condition

Date of experience: February 9, 2022
Michigan
1 review
0 helpful votes
Follow Victoria V.
Unfollow Victoria V.
Share Review
Report Review

Just What I Wanted...
February 10, 2022

Discovered handbag I had been seeking at a fair price, ordered and received in a whip stitch! Upon opening, a heartfelt notecard from the seller, Jennifer, accompanied the handbag, which added to the experience :)

Date of experience: February 9, 2022
Georgia
1 review
0 helpful votes
Follow Kiameshia T.
Unfollow Kiameshia T.
Share Review
Report Review

Fast shipping
February 10, 2022

I need it before Saturday and it came just in time and looks brand new

Date of experience: February 9, 2022
New York
1 review
0 helpful votes
Follow April N.
Unfollow April N.
Share Review
Report Review

Tradesy was very helpful
February 10, 2022

The shipping company totally screwed up the delivery & it took over a month to get my order but tradesy got it all figured out for me & stayed on top of it.

Date of experience: February 9, 2022
California
1 review
0 helpful votes
Follow Katie Q.
Unfollow Katie Q.
Share Review
Report Review

Briefcase
February 10, 2022

Easy experience. Very nice briefcase. Good quality. Thank you

Date of experience: February 9, 2022
New Jersey
1 review
0 helpful votes
Follow Meredith N.
Unfollow Meredith N.
Share Review
Report Review

Packaging
March 12, 2022

I did receive my item within 5 days however the versace packaging was ripped on the corners and the watch pillow display was dirty(it's white) and was ripped. This was a Valentine's gift

Date of experience: February 9, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
See all photos