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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I loved searching this website and seeing all the different items that are offered for me and my husband. Always a quality product at an excellent price. Who wants to pay full price if you do not have to, not me. I will definitely be placing many more orders with Tradesy.

Date of experience: March 11, 2022
Georgia
2 reviews
1 helpful vote
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Michael kors purse
March 12, 2022

Excellent! The purse is very nice! Exactly like the picture

Date of experience: March 11, 2022
Texas
1 review
0 helpful votes
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Awesome Items!
March 11, 2022
Updated review

The experience has been overwhelmingly wonderful! I have enjoyed every moment of browsing ordering and then receiving my items!

Date of experience: March 11, 2022

Excellent company!
March 9, 2022
Previous review

Excellent company!

Date of experience: March 9, 2022
California
1 review
0 helpful votes
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Just as presented
March 11, 2022

The sandals were exactly like those pictured on the website.

Date of experience: March 11, 2022
Nevada
1 review
0 helpful votes
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CL hold high tops!
March 11, 2022

Great condition just as stated in the description and fast shipping!

Date of experience: March 11, 2022
Massachusetts
1 review
0 helpful votes
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Product
April 10, 2022

I tried to cancel this order and had trouble
When I received my item not what I expected very disappointed and no return slip would not recommend this sight too anyone

Date of experience: March 11, 2022
dev o. — Tradesy Rep
over a year old

Hi Maria,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We are so sorry this item isn't working out, we know how disappointing this can be, which is why we do our best to support buyers in their shopping endeavors by offering the ability to request a return. Please know you can always request a return within the return timeframe, and should you have any difficulty you can always give us a call at 844-988-7233. Our phone lines are open Mon-Fri from 7 am PST -3 pm PST, one of our lovely Member Care representatives would be more than happy to assist you. For more information on our Returns Policy, please click here: https://www.tradesy.com/returns/.

If there's anything you'd like to share that would help make your Tradesy experience even better, please let us know. We pride ourselves on the connection we have with our users, and of course, the shared love of fashion and the environment.

To us, your feedback is everything.

California
2 reviews
0 helpful votes
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Beautiful!
March 11, 2022

Item just as described. Im glad it fits me actually. Great experience

Date of experience: March 11, 2022
California
1 review
0 helpful votes
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Pristine
March 11, 2022

This dress is everything I could hope for and more. It had been kept in pristine condition. I can breathe easy knowing that my dress will be perfect for my wedding day.

Date of experience: March 11, 2022
Ohio
1 review
0 helpful votes
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Beautiful purchase!
March 11, 2022

Not only and I pleased with how quickly my order was processed and received, I am extremely happy with the look and condition of my purchase. Thank you!

Date of experience: March 11, 2022
Illinois
1 review
0 helpful votes
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Awesome seller!
March 11, 2022

Perfect bag! Just as described by seller and received within a week!

Date of experience: March 11, 2022
Georgia
1 review
0 helpful votes
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Very pleased.
March 11, 2022

The purse is beautiful and it arrived within one week from Italy.

Date of experience: March 11, 2022
New Jersey
1 review
0 helpful votes
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Good Experience
March 11, 2022

This was a very smooth and easy transaction. The seller, Clair80, was great and shipped very promptly. She also packed the shoes with care and personalized touches. These are small things but made me feel like I was purhasing from a boutique, not the impersonal internet! The merchandise is in perfect condition and complete with original box, dust bags, tags etc. I would buy from Clair 80, and Tradesy, again.

Date of experience: March 11, 2022
Texas
1 review
0 helpful votes
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Yurman bracelet
April 10, 2022

Good! I'm appreciative. Thank you so very much! I'm hopeful to be able to order again sometimes much later. I do appreciate the vendor and her customer service and quality merchandise. Thank you for certifying as well.

Date of experience: March 11, 2022
dev o. — Tradesy Rep
over a year old

Hi Yvonne,

We recently reviewed your feedback and wanted to follow up with you.

We're so happy to hear that you've received your purchase, we hope you love it! Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know.

We want to do anything we can to make each experience worthy of your best possible rating!

Florida
1 review
0 helpful votes
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Fast and correct
March 11, 2022

Fast shipping, product as described, no issues to date

Date of experience: March 11, 2022
Colorado
1 review
0 helpful votes
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I LOVE my new vintage bag!
March 11, 2022

Great shopping experience. Seller answered my question within minutes, and I had a $50 welcome promo waiting for me at checkout. I will recommend Tradesy to all my friends looking for pre-loved handbags!

Date of experience: March 11, 2022
California
1 review
0 helpful votes
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Item as described, fast shipping.
March 11, 2022

Received my item promptly and it was as described by the seller. Great experience!

Date of experience: March 11, 2022
New York
1 review
0 helpful votes
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Fast shipping
March 11, 2022

I am satisfied with my purchase and the shipping of this item.

Date of experience: March 11, 2022
Kentucky
1 review
0 helpful votes
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Wonderful customer service, so easy to use and track order

Date of experience: March 11, 2022
California
1 review
0 helpful votes
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Easy and quick
March 11, 2022

Speedy secure and easy site to use... received item with great quality and exactly as advertised in like new condition.

Date of experience: March 11, 2022
Virginia
1 review
0 helpful votes
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Great Sunglasses and Better Service
March 11, 2022
Updated review

Love this site, I am always satisfied and the delivery is usually faster than expected.

Date of experience: March 11, 2022

Awesome Service and Product
March 8, 2022
Previous review

At first I was very reluctant. But I took a chance and my product and the service exceeded my expectations. I will definitely be a returning customer.

Date of experience: March 7, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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