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Tradesy

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Tradesy

3.7
tradesy.com

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Tradesy Reviews Summary

Tradesy generally enjoys a positive reputation among customers, particularly for its user-friendly platform, quality product offerings, and effective communication throughout the buying process. Many users appreciate the variety and affordability of items, often highlighting the meticulous packaging and attention to detail. However, concerns arise regarding inconsistencies in item descriptions, delayed shipping, and customer service issues, particularly regarding returns and authenticity claims. While the majority of experiences are favorable, a segment of customers expresses dissatisfaction with the handling of disputes and the accuracy of listings, indicating a need for improved oversight and support.

This summary is generated by AI, based on text from customer reviews

service
514
value
266
shipping
271
returns
109
quality
3,586

Instant Feedback

25,419 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Jimmy Choo shoes
March 21, 2022

Just received the shoes, they look and fit as noted in the advert. Thanks

Date of experience: March 21, 2022
Michigan
1 review
0 helpful votes
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Awesome Necklace
March 21, 2022

Fast service and beautiful necklace. Love the necklace and authenticity documents were included.

Date of experience: March 21, 2022
Illinois
1 review
0 helpful votes
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Purchase item through Tradesy
March 21, 2022

Quick response and fast delivery, item was as described. Nice packaging and thank you note from Vendor.

Date of experience: March 21, 2022
Indiana
1 review
0 helpful votes
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Loved it!
March 21, 2022

Belt is new with tags. Really satisfied with the product.

Date of experience: March 21, 2022
Illinois
2 reviews
0 helpful votes
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Terrific Experience
March 21, 2022
Updated review

I've never ordered from this site before and I hope the pictures and color description match the actual product. It was very easy. The item arrived quickly, beautifully packaged and was as described. I'm very happy!

Date of experience: March 21, 2022

I've never ordered from this site before and I hope...
March 18, 2022
Previous review

I've never ordered from this site before and I hope the pictures and color description match the actual product.

Date of experience: March 17, 2022
California
1 review
0 helpful votes
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Fabulous Service!
March 21, 2022

I received my order within 3 days of purchase. Quality exceeded expectations and the seller added some nice touches that impressed me. Thank you Jenni!

Date of experience: March 21, 2022
Texas
1 review
0 helpful votes
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Great product
April 20, 2022

Product was exact to the picture. The way it was shipped was terrible. The shoes was just placed in a plastic shipping bag with no bubble insert/ lining or anything to keep the shoes from scuffing each other. They are Dior so packaging should have been dust covers "generic" and in a box so not to be damaged. Fast turnaround on shipping though!

Date of experience: March 21, 2022
dev o. — Tradesy Rep
over a year old

Hi Jonathan,

We recently reviewed your feedback and wanted to follow up with you.

We're so incredibly sorry to hear about the negative experience you've had with Tradesy. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here.

We're terribly sorry to hear your experience was anything less than stellar! We are happy to hear the shipping was efficient and the product was exact, but have notated the packaging disappointment. Please know sellers have 3 options when shipping - our shipping kit, our prepaid label (no kit), or shipping on their own, with their own materials. For more information on this process please know you can always call us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.

It's very frustrating to feel like you're not being understood or that you're not getting the help you need. It is always our goal to provide excellent customer service, If there's anything else specific you'd like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!

Georgia
1 review
0 helpful votes
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Great and fast!
March 21, 2022

I Received the items on time, they were perfect exactly what I ordered
I have no complaints, I will order again!

Date of experience: March 21, 2022
Illinois
1 review
0 helpful votes
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Spell dress size 4.
March 21, 2022

This was my first order through Tradesy and I'm very satisfied. The dress was delivered in less than a week and it fits perfectly.

Date of experience: March 21, 2022
Ohio
1 review
0 helpful votes
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Love it
March 21, 2022

I love my bag! Gorgeous, size I wanted and a great piece to add to my purse collection! Seller was quick in shipping! I was so excited to receive it so fast!

Date of experience: March 21, 2022
Massachusetts
2 reviews
0 helpful votes
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Nice wallet
March 21, 2022

Brand new Gucci wallet, just as described. Very fast shipping

Date of experience: March 21, 2022
California
1 review
0 helpful votes
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Purchase shoes
March 21, 2022

Quick shipping. Received in new condition. Would order from tradesy again

Date of experience: March 21, 2022
West Virginia
1 review
0 helpful votes
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Great experience
March 21, 2022

Great experience so far. Found just what I was looking for. Shipping was fast.

Date of experience: March 21, 2022
Saudi Arabia
1 review
0 helpful votes
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I finally found what I want
March 21, 2022

I was happy to find a bag that I was looking for for a long time in an excellent condition -almost not used. The experience was good, shipping process was quick and the packaging was good.

Date of experience: March 21, 2022
Florida
1 review
0 helpful votes
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Tory Burch flip flops
March 21, 2022

Just as expected. Excellent condition, fast delivery.

Date of experience: March 20, 2022
New Jersey
1 review
0 helpful votes
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Beautiful
March 20, 2022

Product was more than what I expected I am very pleased with it.

Date of experience: March 20, 2022
Maryland
1 review
0 helpful votes
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Love watch
March 20, 2022

On time and the seller was professional with my questions or concerns. Love Tradesy

Date of experience: March 20, 2022
Georgia
1 review
0 helpful votes
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Very fast shipping!
March 20, 2022

Excellent seller. Very fast shipping and a lot of communication.

Date of experience: March 20, 2022
Michigan
1 review
0 helpful votes
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Ggshj
March 20, 2022

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Date of experience: March 20, 2022
New York
1 review
0 helpful votes
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Great transaction Wrong size
March 20, 2022

The seller and Tradesy were flawless with this sale. The bag was authentic and brand new. Absolutely beautiful. It broke my head that it did not fit. Buying and selling with Tradesy is always smooth sailing. Their return policy and process are easy and went smooth.

Date of experience: March 20, 2022

From the business

Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave — on their own terms. We enable millions of customers to sell what's in their closets and fund their next shopping spree. All while saving up to 90% off retail.


tradesy.com
Founded in 2012
Venice, CA
+163
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