TopResumeReviews 5,703

I got them to do a resume for me and all them really did was re-word the resume I already had. It do not highlight any of my qualifications. There were misspelled words in it. The cover letter was worse than the resume. Neither the resume nor the cover letter was applicable for the job title I was applying for. They will not give a refund. DO NOT USE THIS SERVICE FOR ANY REASON.

This was the worst experience I have had with a company. They have a no-refund policy! Beware. My writer was out sick and after trying to reach them I got an email that they did not know their writer was sick. They missed the deadlines of drafts, and the connected me with a writer who just put something together. IF you are an executive or higher level job seeker do not use them. This is not a company you want to put your faith in for your career.

I knew my resume needed a refresh, but was stuck on how to better describe myself. I found the process very straightforward and easy to complete. I provided some basic information along with my resume, and the resume writer took all that I shared and compiled an excellent version of a resume and a cover letter that I can use. I appreciated the opportunity to review & comment on the document in the draft stage. I am very happy with the final result!

My resume came back full of run-on poorly constructed sentences and unnecessarily hyphenated words. It's clear that whoever wrote it had no concept of the sectors I support (technology, media & entertainment and telecommunications) and wasn't a native speaker of English. My cover letter is clunky to read and I would, frankly, be embarrassed to submit it anywhere. My LinkedIn profile makes erroneous claims about my experience that are patently false and were not even alluded to in the documents I submitted. Edits I sent on the 5th were not completed until the 10th, and were completed poorly. This was a bad experience and a waste of money. My documents are unusable, and the process took so long that if I had been waiting on these materials to apply to a specific role, the posting would have closed before I received the documents even though I paid for expedited service.

Additionally, as soon as you purchase something from top resume you will receive several emails a day trying to sell additional services like thank you letters and interview skills workshops.

I was given so much hype in the email I received and all things they would do to "fix" my resume. Literally all they did was move the same phrases and words around. When I was unimpressed and required a refund (it was expensive), I was ignored. The other big problem is that I am in Canada and it's an American company. We do business VERY differently up here and a resume needs to reflect that. I give them a big ZERO for poor customer service and wasting my time and money.