Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
I saved myself all of the stress and headaches that comes along with making sure i sound professional and not full of myself. It was such a quick and easy process and worth the money to save myself from myself.
Very good experience. Very happy with the work. My resume, cover letter, and LinkedIn profile were done very quickly and and very well.
I received the resume and cover letter earlier than expected, and I am delighted with the result.
Good experience
Had a new shiny resume along with a cover letter
Hopefully will land a job soon
The first person I was assigned left a bit to be desired, shall we say. Jacob was "on it," and he was very responsive. My only suggestion would be to allow a phone call or two. That would save time and be more clear than e-mail alone.
Had a great experience working with a resume writer and completing a mock interview. Just really getting started with my job search but I feel like they have really helped me prepare to be successful!
I had my resume updated and within minutes of reposting it, I received a call from a recruiter about a better paying job with a better title. I also received excellent feedback on the thank you letter I sent to the hiring manager.
Sabine was stelar to work with, very responsive and grasped what I asked of her at once.
We worked together on several iterations till it was done and I am very happy with the result and the professionalism delivered.
The staff person answered all my questions and helped brainstorm the best ways to describe my experience and goals. The result was a very clear, professional document
The experience was incredibly seamless. However, for the price tag, I would have expected a little bit more guidance on where this would place me in my job application process (i. E. should I include past work experience, etc.). My writer was amazing and incredibly quick, but so far I haven't received any offers for an interview. I was also really confused as to why he listed my Masters's program as work experience, so I'm hoping this doesn't hinder my chances. I'm optimistic, but we'll see. I'm giving it 4 stars because of how well regarded their services are and how quick and friendly the process was. I think the proof is in the pudding and we'll just have to wait and see on it.
If the best way to find out how good a resume is to see if it gets you in contention for your dream job, then how about getting a job offer a week after sending out your resume? That's exactly what happened and I am very grateful to TopResume for connecting me with a great resume writer.
This has truly been a great experience.
My advocate stayed in touch, he also listened to the things that I needed.
Thank you so much
I already did a review on the site and it was detailed. I would recommend you look there. Look under Diane Jensen. I really enjoyed working with Andy W for my interview prep because he was genuinely concerned and interested that I do well. Tanya was the person who did the rewrite of my resume and she did a great job. I think she has too large of a work load because I paid $79 to get my resume back in 2-3 days and she didn't get it back in that time frame. Otherwise everything else was great.
Very positive experience, fast and responsive- was great to get started
I worked with amazing expert who was thoughtful, patient, and creative in developing the final resume. It was excellent both in aesthetic and content.
Going from a career of 24 years to a completely different field, it was difficult for me to tie everything together. I took a chance and enlisted the professionals for assistance. I could not be more satisfied. They took the time to get to know about me and not just rush to put words on a form. I ended up with a resume, cover letter, and LinkedIn profile which were all stunning! The LinkedIn profile generated immediate attention. I could not be happier, and I definitely recommend TopResume to anyone looking to enhance their professional presence!
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

