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TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
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They were happy to take my money but not provide quality service. They clearly use people who don't speak english as a first language, and it seems likely they use non employee contractors. I paid for linked in, resume, and cover page. They have not even started on my Linked in and its been over a week! The guy just copied and pasted generic junk that didnt even make sense. (see the attached picture, the items under "skills i bring to your company" on the cover letter are not even logical, they were copied and pasted) I wrote that in red letters and sent it back, i had to wait 72 hours for a response and the writer sent back the exact same document he sent the first time. I contacted customer care and they gave a generic "were so sorry" response, then told me "its best to use different color writing to give your writer notes. I sent them an email back and showed them that's exactly what i did, they just gave generic apology and said they dont offer refunds. I didnt even ask for a full refund, all i asked for was to have what i paid refunded down to the Resume and Cover page package a reduction of approximately 1/3 cost. I stated i wanted to do no further business with them and didn't want them touching my linked in since they clearly just copy and paste generic text and junk, and that its been over a week and they haven't even touched it. I also stated i would make no online negative reviews and move on, which they clearly dont care about either. News flash, some customers like myself who were laid off, need the quick return time they advertise. Time is important to start getting resumes out as higher end management positions can take up to 4-6 weeks on average to find work. I went to do a review on their home web page, and shocker they dont even have the option. Any company that doesn't allow reviews on a web page clearly doesn't stand behind their product or services. The resume has format errors, i brought that up to the writer and he basically said its not an issue. Random sentences int he document have double spacing, its clear as day, however when you try to delete the extra space it won't allow you. This company is super shady and i regret giving them my money for the full package as they dont care who they hire, dont hold up to the standards they claim, and then when you offer a reasonable option to settle the matter they tell you tough luck. I wish i had gone with a local company here in Utah, they were the same price and had a return time guarantee.
I had a very quick and pleasant experience getting my updated resume with Top Resume, highly recommend!
I really impress on the quick service and the format of my resume. I had little to modify and those were quickly fix. Best experience.
My resume writer worked with me and helped translate my experiences into the formatted sections for today's job hunts. They were patient and helpful through the whole process.
Working with my writer was easy and she was excellent! The end product was impressive.
Easy and fast! Always a great idea to have someone with experience go over this.
Having my resume completed was the best investment I could have made! I highly recommend the service. Thank you!
This is was best investment to have someone work with me to create the best version of myself. I am so happy with the results and have had great feedback so far
My experience was top notch. I truly loved all of my forms and can't wait to put them to use!
Absolutely amazing. I will be referring all my friends to TopResume.
The experience has been eye opening. I never knew that so much time and effort that to be put in to build a resume.
Dr James T Grier, PhD. Ms, MBA, BSEE,(retired: US Navy, US Gov.)
Thank you! I really appreciate the thoughtful feedback on my hiring profile!
This is the first time to get a professional service for preparing my resume and TopResume's support was simply superb! The service was super fast and got my first draft in less than 48h and got further revision on the following day. I got the final version in just 4 days after placing my order. The resume now looks very professional and I can use this more confidently. Thanks a lot for your great support!
Very happy with my new resume and LinkedIn profile, thank you!
The experience I received from Top Resume was stellar and I am grateful for the assistance of their amazing professionals!
I got the resume redo as well as the LinkedIn upgrade. The LinkedIn upgrade was nowhere near worth it. I could have cut and pasted from the resume myself just as easily. I had to re-re word the resume after it was all done.
Great experience for using this service for the first time, it did make a difference on my job applications after I received my resume from your company
I was so excited when TopResume send me some critics and recommended to use the resume writing services to make my resume look better and stand in the market. But unfortunately its been 2+ weeks I have posted my resume and not even a single response received. Not sure if there are issues with the format or it didn't cover everything that it suppose to.
Quick turnaround of resume and cover letter draft from agent. Nice online interface and good communications.
I liked how they work and I liked the Resume and Cover Letter that they arranged for me according to my search.
Thanks
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

