Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
I used TopResume to revamp my resume and they did a great job. I also used their cover letter, thank you letter, Linked In profile and resume posting service.
A while ago I decided to hire Topresume to rewrite my resume since my previous resume wasn't getting the results I wanted. Story short, recruiters weren't looking at my previous resume, job applications were going into limbo, and my self esteem was taking a hit. After my resume being posted in jobs sites for over a couple of days, over 27 recruiters had looked at my resume, and 4of them have contacted me regarding interviews. I even had a recruiter contacting me for a position that was out of my reach.
Johnathan L knew exactly how to showcase my skills, and accomplishments on my resume.
I can't say enough good things about the writer that was assigned to my project, Deb was without a doubt professional, concise, and communicative and made me look great in black and white. I can move forward in my job search with confidence. Thanks TopResume and of course, Deb!
This is my first time using Top Resume and I must say that my overall experience was great, although the contact with my writer was at first slow because my line of work is very particular (international attorney), they kept me posted at all times that the writer assigned to my particular line of work was busy and she would attend me as soon as possible.
Once my writer contacted me, she was polite, nice and knowledgeable of my line of work, she answered all my questions and she even amended my resume on the weekend, which was great.
I"ve never used a resume service before but in this tight job market, I felt I needed to get whatever edge I could, so I purchased the TopResume package that also included a LinkedIn revamp. I was pleasantly surprised by the quick work my writer, Allison, did of my resume. She was able to expound upon my contents in a deliberate and concise manner as well as offer other alternative descriptions that definitely worked better. The LinkedIn review she provided was in depth and I can't wait to rework my page using her outline. This was money well spent as far as I am concerned!
I am very happy with the the service and work that TopResume did. I would recommend their service to anyone.
It can be so hard to talk about yourself in a resume but Sabe N. At TopResume was able to present my skills, Knowledge, and abilities in such a way as to make me shine. They gave me a professional looking resume that made my qualifications pop off the page.
I was very happy to find Top Resume, while I was job searching. I was given a free review of my resume, before I made any decision to purchase anything. I sent a couple of emails asking questions, which came back with a reply pretty quickly. I decided to purchase a resume, thank you letter, and cover letter. The turn around time from the purchase to my documents was pretty quick. The company responded to my emails and questions the same day. My new resume looks 10 times better... very happy
Hope to have a new job soon.
Thanks,
Stacy novak
I chose the Career Evolution Package and i was soon after contacted by my writer Sheri. Within a few days, I received my first draft which was a completely new resume compared to the one i submitted. I had one week to make any changes and send it back to my writer for final touches and ended up looking great! I since applied for a couple of jobs and waiting to hear back but my confidence has definitely been boosted since submitting this new improved resume and a cover letter which i never had before.
I took a chance and clicked do a free critique of my resume and was floored when I learned my resume wasn't what I thought it was. I purchased the basic plan and had an excellent experience. My writer was Mark and he totally was able to capture my skills and achievements in a way that makes me look fantastic! He condensed my resume and I've already had responses from positions I applied for. I recommend Top Resume to anyone who is searching for a job and wants to stand out. Thank you.
After much debate I purchased the Executive package. In the end I couldn't be happier with my decision. My writer was Stephanie. She was always professional and friendly in her communications with me. I told her what my goals were for my resume and left it in her hands. I received a first draft quickly. I was amazed with what Stephanie had created. It was an incredible, professional document. After several more drafts I had my fantastic resume, an outstanding cover letter and a make over for my linkedin page. I would recommend to anyone.
I had a great experience with TopResume. Their service was efficient, professional, and very helpful. My writer was able to take my experiences and present them in a way that makes me look appealing and relevant to potential employers. I would highly recommend TopResume!
I purchased a basic package and within literally 24 hours I was in contact with a writer named Skye. I was initially skeptical of using a service like this but decided to just go for it. It was amazing! I could not believe how quickly Skye reached out to me, prepared a rough draft, and then made changes based upon my feedback. I was very nervous that they wouldn't "get" what I do, but Skye really seemed to understand my goals even better than I did initially and put together an amazing resume, linkedin profile, and cover letter. I am very happy I chose this service and would recommend it to everyone I know. I could not be happier.
They are very professional and excellent to work with. I received an interview right after my resume was finished. Could have been luck but more likely it was my resume. It looked great!
I had not written a resume in over 10 years and I knew it needed work and I could tell by the results it was not so good so I needed to do something and do it fast so I went to TopResume for help. They did a great job and the proof was in the response I got from the new one. I was very happy to work with their writers who were great. So I was totally satisfied by their work and it was worth the money to have it done.
I was on the fence to update my resume. I was pleased with the product which updated resume, cover letter and linked in. The write presented a excellent product that I am now using. The only thing to be aware of is the 7 day requirement to allow edits. I wish this was 14 days but I made it work. I am looking forward to achieving interviews with the new resume and cover letter.
In reading over the resume and cover letter, I feel like I'm meeting my professional self for the first time! I can see before me a good picture of who I am in terms of experience and education and I can't wait to see what doors my new resume and cover letter will open for me. From the day I was assigned a writer and she contacted me, though, I felt a bit pressured by the knowledge that the 7 day clock was counting down. I always felt a bit pressured (never by my writer, but by the 7 day policy) to respond to my writer asap after she sent changes because I was just so paranoid about 'wasting' any of that time. It turned out everything got done in about 3 or 4 days after being assigned a writer (which took about 7 days), and my writer was very responsive, but something about that 7 days just made me panic a bit. Overall, I am quite pleased with the final result; it's polished, crisp and no-nonsense, and it presents me in an honest, professional light! I would recommend this company to anyone without reservation!
Alana J. Did a great job with my resume and thank you letter! I'm very satisfied with her work, and I'm already receiving more calls!
Jen was top notch. She responded quickly to questions, did a great rewrite of my resume, and made the revision process of my resume, cover letter, and LinkedIn profile go smoothly. Her work was effective and has enabled me to apply to jobs with more confidence. She is great at what she does.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

