Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
I was honestly unsure about trusting TopResume with my Resume and Cover Letter after reading so many mixed reviews, but I'm honestly so thankful for them! Amber N was my writer and she was so friendly and asked as many questions as she needed to write an authentic resume and cover letter. When it was time for revisions, although I hardly needed any at all, she was very quick to respond with changes and was super responsive during all e-mails. I would absolutely recommend TopResume to anyone who wants their resume to stand out as professional and creative.
TopResume is great for re-focusing your resume on accomplishments instead of tasks. They also did a great job formatting my resume. However, they do not have the legal expertise to help with the substance. The cover letter sounded like a typical canned letter with repetitive statements.
I work with TopResume and Alena on polishing my resumes for two job opportunities. Alena is a very helpful, communicative and dedicated resume editor.
Alena took a critical look at my resume and the job descriptions I sent to her. She went through the resume with a fine-tooth comb, pointing out even the smallest logical mistakes and refining it to perfection from content to tone and brevity. The resume reads fluent and persuasive and the layout looks elegant as well.
I feel very fortunate that I had a chance to work with Alena.
I was really impressed with TopResume. They did a great job doing a complete overhaul of my resume, not just changing a few words. We also agreed to do a new cover letter, that was very professional and helped spotlight my strengths along with an update on LinkedIn profile.
Lynda, the writer assigned to help me, was quick in her communicating how the process worked and make any changes I needed. I would strongly recommend TopResume for anyone that needed to update their resume, cover letter, or LinkedIn profile.
This service has re-energized me to land my next career quickly! The writer was professional and I found her suggestions to be very insightful.
I purchased one of their professional resume writing package expecting nothing but the best and TopResume did not disappoint. Safe to say, I am very happy with their services and would recommend them to anyone who is in the "job hunt" market and is struggling to get passed the resume filter phase. I have applied in 5 different companies and received 3 calls for an interview. Now it's time to sharpen up my interview skills and knock 'em out the park! Thank you TopResume!
The process was fast, simple, comprehensive, personal and effective. The staff was efficient and followed up in a timely manner when response ding to my queries and requests.
I used TopResume to create a new Resume, LinkedIn Profile and Cover Letter. I was very happy with the process and the results. The first time I sent out my new resume, I received a call the same day and now have an interview scheduled!
Outstanding service, clear communication and support. Short turn around, very helpful and enlighting staff.Would recommend to co-works, friends and family.
TopResume is fast, efficient, and I had virtually no edits on their first draft. I landed an interview literally days after I sent out my "new and improved" resume. Saved me time and agony in re-writing and bugging colleagues to review. I also used their LinkedIn service which was fantastic as I really hadn't put much thought and no effort into my on-line presence. It is definitely more polished which is more reflective of my image
The technical writer assigned to me was very prompt and professional. I will definitely consider using them again to update my resume. I am in a waiting period regarding the need to rewrite. If they are truly an organization of their word will be determined later. However, thus far I am very pleased.
Betsy did a very nice job with my resume and cover letter. It is exactly why I was hoping for. I've gotten several interviews since using them in just a couple weeks.
Excellent service, great response. I would highly recommend this company. Gave an old Resume new life and it looks great.
I had a revised resume and cover letter within a few days. Very quick response time to my questions and comments. Received communication from recruiters within hours.
I'm very happy with the final result of my resume. Before TopResume it was poor, missing details and lacking creativity. Now I feel comfortable when sending it around LinkedIn and other sites. Thank's a lot!
Top resume was recommended to me and I'm very glad I utilized them. I did need to go back through and make adjustments after working with them to adjust verbiage and things of that nature, but for the price, I definitely feel like I have a solid new resume, focused on results. They did a really good job drawing that out, and even feel like the whole process prepped me well for interviews.
I highly recommend the TopResume services and had a fantastic experience. Frank really listened to my needs and made me look amazing on paper! Perfect! Thanks!
My writer Jen did an amazing job creating my resume. It exceeded my expectations and was more than I could have ever hoped for. By paying $50 to rush my order, I placed my order on a Monday around 2 pm and received a draft on Wednesday around 1 pm! In less than 16 work hours, Jen was able to transform my resume into a document that showcased my experience and skills! The first draft I received only required minor adjustments to add a little detail and the cover letter didn't have to be adjusted at ALL! Jen was accessible and very easy to communicate with, I would definitely recommend you using this service. Now I am wondering why I waited so long to get mine!
Very easy to get your top notch Resume with lots of one on one support. I was impressed by the diligence of the person assigned to help me write my Resume and they listened to my suggestions and concerns.
They had my resume and cover set up and turned around to me within two weeks after some revisions. Very happy with the service. Lets hope I land some interviews shortly.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

