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TopResume

4.6

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From the business

TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.

TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.


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TopResume Reviews Summary

TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.

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Illinois
1 review
0 helpful votes
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I would recommend top resume. I have received several contacts from employees since uploading my revamped resume to career sites.

Date of experience: March 6, 2017
New Hampshire
1 review
0 helpful votes
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My resume need a facelift and TopResume did a great job! They were quick and responsive. I ended up with a resume which is much better than the one I did myself. Thanks TopResume!

Date of experience: March 6, 2017
Michigan
2 reviews
0 helpful votes
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I thoroughly enjoyed working with my writer, Larissa, to convert my CV into a two page resume worthy of online searching. She covered all the elements needed to put my resume into shape according to the latest standards, and worked with me responsively to make sure it met my needs. I hope I don't need to use them again, but would in a heartbeat.

Date of experience: March 6, 2017
Virginia
1 review
0 helpful votes
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Impressive, fast!
March 8, 2017

Impressive fast service, excellent communication, professionally done. Looks great! Will definitely be recommending it to peers and friends.

Date of experience: March 5, 2017
New Zealand
1 review
0 helpful votes
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Wow!
March 8, 2017

I was very impressed by the professionalism I received from the team from the moment I decided to have my resume reformatted until the execution of the final copy that was sent to me. It definitely created the wow factor I was looking for. Thank you!

Date of experience: March 5, 2017
Canada
1 review
0 helpful votes
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TopResume provides excellent service. My writer was prompt and professional. She produced a powerful one-page resume that has greatly helped me in my job search. I learned a lot from my writer about effective resume writing. I highly recommend this company!

Date of experience: March 3, 2017
Texas
1 review
0 helpful votes
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Excellent Service
March 6, 2017

I am very pleased with my experience with TopResume. I was, indeed, matched with someone who understood my field and was able to provide me with an excellent resume. She was very easy to communicate with and with a very fast response time. I recommend TopResume without reservation.

Date of experience: March 3, 2017
Washington
1 review
0 helpful votes
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Amazing Service!
March 5, 2017

TopResume has been a great way to jumpstart my interview process. Before using TopResume I was not hearing back from many companies and now I have gotten a lot more responses! Samantha G. Was able to rewrite my resume and cover letter while still keeping it my own. Thanks so much TopResume!

Date of experience: March 2, 2017
Connecticut
1 review
1 helpful vote
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It started when I got an e-mail offering a free evaluation of my resume. As employers weren't exactly inundating me with job offers, I was skeptical, but figured "why not?" Within 24 hours I got back a spot-on evaluation. My resume was weak and they assertively told me why. So, I ordered the cover letter/resume packet and am I ever glad I did. Within 24 hours, I "met" my writer, Heidi K. She evaluated my documents thoroughly and responded with 9 questions to get to know me better. Four days later, I got the first draft. I just made 3-4 minor changes, which she made with one day. Bottom line: I got an extremely professional MARKETING PIECE-not just a bland recitation of my experiences. I could not be happier. As a bonus, Heidi is a really nice person.

Date of experience: March 2, 2017
Texas
1 review
0 helpful votes
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I enjoyed working with TopResume, I like how my resume was reformatted and say more with less.
The only thing I didn't like was the writer put many more skills than I have. Many made-up things to look more impressive.
Nothing bad though, I just had to remove the extra stuff.

Date of experience: March 1, 2017
Arizona
1 review
12 helpful votes
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TopResume rewrote my resume. I felt it wasn't significantly different from the draft I sent athem. Coincidentally, another resume-writing company offered, via email, to critique my resume. I sent them the resume written by TopResume. During a phone call with the other company, they verified ALL of the issues I had with TopResume - too long, paragraphs too long, too many bullet points with not enough active verbs and specificity. They refused my request for a refund and offered to rewrite. By then I had lost confidence in them and again requested a refund. They again refused. Left a very bad taste in my mouth. Don't hire them.

DON'T BE FOOLED BY THEIR RESPONSES TO A REVIEW. OFFERING TO DISCUSS IT FURTHER WITH YOU WILL CHANGE NOTHING... YOU WILL NEVER RECEIVE A REFUND!.

Date of experience: February 28, 2017
Jenna M. TopResume Rep
over a year old

Hi Jean, we're very sorry to hear that your experience with us did not live up to your expectations! If you'd like to continue to discuss options with our customer support reps, please send us a direct Facebook message with your full name and email address and they'd be happy to discuss!

Arizona
2 reviews
5 helpful votes
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Worthless!
March 2, 2017

Worthless! The service is a complete waste of time and money. The resume I received was a joke. Completely unprofessional. Do not waste your money!

Date of experience: February 27, 2017
Jenna M. TopResume Rep
over a year old

Hi Cat, We're sorry to hear that you did not have a positive experience with our services and would like to get this resolved! If you could please send us a direct message with your full name and email address, a customer support rep will get you taken care of immediately.

North Carolina
1 review
0 helpful votes
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Good job
March 2, 2017

I feel that the language used was a little strong for a public educator. However, it was well written and will get the job done.

Date of experience: February 27, 2017
Illinois
1 review
0 helpful votes
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I will say I was a little skeptical given that the price for the service was well below what other companies were charging, but I really needed to update my resume, so I figured I would give them a chance. I feel like I robbed them! The process starts immediately from when you click "order". You have to fill out a lengthy form with all kinds of information, but that helps them figure out what to focus on, so it can't be skipped. Then it took about a day or two before I was assigned a personal resume writer (Sara G.). They reached out and asked if there were other items outside of the form that I would like them to focus on. Within about 3 days, I received the first draft. In format and style it was already light years ahead of where my resume was, so I was happy, but the resume writer had placed notes in the document with questions for me to answer. You get one week from the time of the first draft to make changes, edits, etc. On the night before the week was set to expire, I realized that they had left out one important item off my resume. I notified Sara G at around 6pm, and the next morning there was a fresh resume in my box with the appropriate changes.
The best part is that the whole process is quick, effective, and in the end you are left with a Word document that you can edit and move on with from there.
If I had done this myself, the process would have taken months, and I would never have arrived at the excellent resume that TopResume gave me.
I could not be happier with the service. In fact I was so happy that I paid the extra money to have them craft a great cover letter that matched the resume, so now all I have to do is go in and customize each time I apply for a position.
I went and uploaded the new resume to several sites, and where before I was always receiving the terrible calls for "Open a franchise" or "Be an insurance agent", I am now receiving calls for jobs that are well suited to my line of work.
I am happy that I stumbled on to TopResume, I would highly recommend their services if you are in the market to update your resume.

Date of experience: February 27, 2017
Florida
1 review
0 helpful votes
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I found TopResume while job hunting on Glassdoor. I offered my resume for a critique then had them rewrite it. My writer condensed 30 years experience from 4 to 2 pages while capturing the essence of my job duties. My resume is now professionally redone, more visually appealing, very descriptive and I feel more confident in posting it to job sites. I would recommend their services if your resume hasn't been recently updated so it can easily pass through recruiters' modern software.

Date of experience: February 26, 2017
Illinois
1 review
0 helpful votes
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Game changer...
March 1, 2017

In less than a week, the team at Top Resume reviewed, rewrote and reconstructed my resume containing 20+ years of experience. Top Resume also assisted with crating the perfect cover letter template and tweaking my LinkedIn profile. Top Resumes receives my highest recommendation.

Date of experience: February 26, 2017
Rhode Island
1 review
0 helpful votes
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TopResume did a decent job of organizing and making my resume look "pretty" and flow well. I expected to have my resume content remain mostly the same, but with a better visual presentation that meets the expectation of most companies I would be applying to. I think this was accomplished. I purchased a package from TopResume that included a service for distributing my resume to many job posting sites. I do not recommend the more expensive packages, as this service is a bit overrated. It registers an account for you on different sites, under a new email address through the service. The email client for this new address is quite buggy, and I found myself unable to get to my messages frequently. If I did get any interesting emails, I missed out on them because of this. The person who helped to edit my resume was friendly and did a good job presentation-wise with the resume, but the experience felt a little robot-like. Like I was interacting with Siri or Cortana from a mobile phone. This was especially true because I received emails from the same email address as the person who worked on my email, but the emails were basically spam (asking how my experience was with a very generic email, thanking me for using the service, etc). Overall, a good service for making your resume look good for potential employers, but a bit cookie cutter in terms of service, and cheap gimmicks included in package "deals".

Date of experience: February 25, 2017
Kansas
1 review
0 helpful votes
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Top Notch Resume Service!
February 28, 2017

Excellent service with a focus on quality, speed and customer satisfaction. I was very pleased with the experience and the final result. Time and money well spent!

Date of experience: February 25, 2017
New York
2 reviews
0 helpful votes
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My experience was great. It was completed very quickly and looks very professional. I am happy and would advise others to use this site.

Date of experience: February 25, 2017
Florida
1 review
0 helpful votes
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Great Service
February 27, 2017

Top Resume has the best pricing packages around and no pressure. I answered their questions, submitted several versions of my resume and they found a writer to work with me. Unfortunately the writer had to stop in the midst of the process. Top Resume found another writer for me and extended my revision time. The second writer was great and my resume is now a tool I can proudly submit to prospective employers.

Date of experience: February 25, 2017