Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.6 stars from 5,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
I received a full analysis of my resume, for the first time I could see the weakness of my resume, now I can focus my resume according to this review.
I had a very good experience having Alyson rewrite my resume and LinkedIn profile and also write a cover letter.
She did quick turnarounds on any edits and made me sound pretty amazing.
My CV was reviewed in details. I loved it.
The weaknesses in my curriculum vitae were neatly and thoroughly explained. I hope to greatly improve on my CV writing skills. I will be back to get a modified version reviewed.
I was extremely happy with the revamp of my resume. So happy I decided to give it a go. I would definitely recommend this service.
I had a good time using this service. The writer is friendly, professional and punctual, and the final work was formatted very well.
It was an absolute pleasure working with resume writer Katherine G on my new and improved resume. She was very professional to make sure I got the help I needed and answer any questions I may have. The resume I create wasn't even landing me a response back from employers. The resume she created got me, recruiters reaching out to me to tell me how impressive my resume is. I am happy with the responses so far. I will say if anyone is not sure of their services; do it. They also offer payment plans if you're on a budget and it is good to invest to yourself.
A friend recommended me to evaluate TopResume in order to update my resume. We all believe that we can make the best resume ever by just using google and downloading some templates. However, my free evaluation provided relevant insights so I decided to contract TopResume.
They contacted a professional writter in matter of a couple of days and we went over a draft and some minor adjustments in less than a week, the result was very attractive, since I'd never put together a resume like that on my own, the writter also provided valuable answers to my questions about perception from recruiters on the resume format and info.
Erin was easy to work with - she made smart decision and gave me professional advise! I was able to add my own input and as a team we created the resume I'm proud of!
The progress made on the resume and cover letters were good, still haven't heard back after applying to multiple jobs. So we'll see.
Working with a 10 year old resume is an additional handicap. TopResume spiffed up my dated resume and cover letter to make them more 21st century. They were very helpful and the fee was reasonable.
The prompts were excellent and utilized a reviewer whose suggestions that really made my resume stand out. I was having difficulty putting my years of experience and nurding career into words.
Excellent service and would try this service again. I have gone on five interviews and found a job within 30 days
My husband and I had TopResume do his resume in a more professional manner than what I had done. Vickie was the writer we were matched with. Vicque was efficient and professional and worked with us and our timeline. We are very happy with the final product.
Excellent experience having worked my personal brand as an aesthetic professional.
I love my new resume. Andy did an amazing job updating it for me. It's very professionally written. I'm extremely happy and very grateful! Thank you TopResume!
I like the services I have received so far. I am waiting on you to get back with this is bull$#*! that I have to enter 100 characters.
I'm pleased with the resume but the process did feel a bit rushed and impersonal. I felt pressured to hurry up and accept documents so they could move on.
The writer is very polite with dealing in his client. And has a strong knowledge in making or reformatting CV with the result of high impact whoever reading the CV.
It was fast and easy and helped me get over the hurdle that had been in front of me for 2 years. I want to change careers and this will help me.
The resume critique was expertly written and provided great insight. I bought into their system based on that. The writer I was assigned was slow to respond, relied on pre-written, fill-in content. When I complained on TopResume's customer service, all I got was platitudes. No offer to assign me a different writer. The writer kept reminding me that we had only one week to complete the project but then would not respond to me for one or two days. Customer Service told me it was a "collaboration" but it felt more like a scam.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at [email protected].
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

